This is relatively small beans but it massively boiled my piss.
I'm a long time ebay user, had hardly any issues as buyer or seller over the years. Cutting a long boring preample short - i bought some trainers described as new and with the UK size in the description. The seller was a private seller (i had not checked when hitting bid, i just put a cheeky bid on some high end trainers in my size not expecting to win). I won - great i think bargain trainers.
They turn up and they are clearly too small - they have no uk size on them but a US and EU size and they match up a size lower than advertised. Annoying i think - i will have to send them back. I go onto ebay and click return and you have to select from a dropdown. I click on doesn't fit and in the text box i type that they are not as described - wrong size. Within a couple of hours i get notified my return has been closed. WTF. Turns out that a private seller can deny a return if you click doesn't fit. If i had picked 'not as described' on the drop down they would have had to accept the return. Ebay chat refused to help - they suggested i contact the seller - I did they agreed i could return but the system would not let them, to pursue would have been a return out of the ebay system, not doing that! Ebay chat could not help, they also told me to pursue via my bank - WTF - why should i drag my bank into this mess.
The ebay system is rigid - once an issue is closed they dont care and the system will work against you if you pick the 'wrong' reasoning.
I'd put em on ebay
^ That - if you got a bargain then the chances are you'll make small profit out of it.
as others have said - whenever I've bought stuff that on receipt I've realised isn't what I want/doesnt fit/ isn't compatible or whatever then 9 times out of 10 I've sold it for more than I bought it for.
Not least there reason it has turned out to not be suitable is usually a poor description. Putting it straight back on with a better description usually yields a better price.
Yeah stick them back on eBay with a BIN price set at what you bought them for + and fees (+postage).
+something for your time.
etc
But yeah, it is a bit annoying - lesson learned though. 😀
I suppose the logic is that generally if you buy something that doesn't fit, that's the buyer's fault. Like if you'd bought a size 8 and had size 9 feet, that's not the seller's problem.
It's crap that they won't re-engage when you've explained though.
Just makes Not as Described the only valid option once people learn.
Just makes Not as Described the only valid option once people learn.
I have learnt the hard way. It just smacks of Ebay setting up a system that has an outcome defaulted in to it. It leaves a very bad taste when it clearly produces the wrong outcome and they dont give a s hit. I guess that have factored in how much time they spend resolving these issues and have made a conscious decision that they can't arsed with it.
Does anyone want to buy a pair of asics running shoes (SIZE UK 7).
I had a similar thing - bought a car part from a business seller, marked it as did not fit (as it was from an earlier model year of car and did not fit my model year), all sorts of fun
ended up phoning them (ebay) and they sorted it pretty quick
They don't give a shit. I had a buyer accidentally leave negative feedback for a different transaction. He messaged me to apologise and added a follow up comment to the feedback saying it was a mistake. Ebay refused to remove it because "computer says no".....
