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I had a gas boiler serviced the other day. Not had it serviced before so I’d say not been serviced for at least 2 years maybe more.
It worked although did have one wobble a few weeks ago where it didn’t fire up but the following day it did and since then been working.
Now it doesn’t work - fires up and overheats/cuts out and chap says needs some new bits inside the burner.
Now It might be that he was just unlucky and it was going to break anyway but he put it back together and buggered off after saying some bits need replacing and it don’t work.
Parts are obscure from the US.
So demand he fixes it as it worked before or cut losses and get some one else who hopefully knows what they are doing..
Hopefully he's not been paid. He needs to work out what he's broken.
No, not paid. No invoice or contact either and it was a week ago. He’s not likely to be the invoicer though as I think he’s an employee rather than company owner.
Get someone else to look at it and don't pay the first guy. Preferably someone that works for the manufacturer.
it is perfectly possible tho that taking it apart when a part is on its last legs will mean you cannot get it working properly again
I think my best hope is to get some one who is familiar with working on them. It’s a US import so not much availability in the U.K.
Do I need to give the first chap a chance to look at it again though to prevent him having a breach of contract claim on me. I have sourced the part he said needed replacing as there seemed to be only one in stock in the U.K.
He admitted he wasn’t familiar with it so not ideal to get him back really.
What TJ said.
He might have broken it, but the very act of disassembly might have finished off a part on it's last legs.
.
I had an embarrassing one with my father's ride on mower. Got it back from being serviced, filled it with fuel, wouldn't start for ages then when it did it sounded really rough and smoked a lot.
On the phone to the bloke who'd done it, not happy, he came straight over.
While I waited I put fuel in the hover mower and that was having same issue, very odd.
He arrived, had a quick look and said 'you've put diesel in it'
No I haven't
Yes you have
No I haven't, there isnt any in the garage.
Yes you have.
No I haven't, here's the fuel can.
That's diesel.
Bugger.
My sister had put an identical green fuel can of diesel in with the petrol cans🙈
I sheepishly paid him his call out fee and to fix the big mower and then dod the wee one myself.
It's not always the guy who's just serviced it ...
It did work before he came. And definitely didn’t when he left. Nothing that I did. Although it hadn’t been serviced for awhile so hard to prove it was fine.
In a sort of parallel I thought that mot testers were no longer allowed to prod suspect looking areas in case of allegation that they’d caused the damage, even if the car was held together by a layer paint.