Wireless computer p...
 

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[Closed] Wireless computer problems

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Any bright ideas?
A week or so ago I noticed the wireless reception in the house was dropping off. (BT home hub). The wired connection was and is fine. I swapped it for another Homehub. No change. Some messing around, wiring the laptop in and resetting the smart TV has them working so I guess its not the router.
The tablet though won't play. It wants to use a network/router that I don't recognise. Only one house close enough to even suspect I reckon and that's through a 3 foot stone wall and as I am sure its a BT one I don't think that would really reach.
It will look at my network but keeps jumping away. Is there anyway, in an Android tablet to block a choice of net work?
Finally when the tablet does lock onto mine and say that it does have a perfect signal it still doesn't shown a wireless icon on the screen although in settings it does. Doing a web search gets the no net work signal. Tablet is near new Lenovo.
Go me stumped but I am no expert.


 
Posted : 05/02/2016 8:28 am
Posts: 3562
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Presumably it's trying to connect to your neighbours 'BT-WiFi' connection - i.e. the one that gives you free roaming WiFi if you are a customer?

Sounds like the other router is using the same wireless channel as yours and causing interference - try [url= http://bt.custhelp.com/app/answers/detail/a_id/46550/~/how-do-i-change-the-wireless-channel-on-my-bt-home-hub-5%3F ]changing to a different channel[/url] and see if that helps.


 
Posted : 05/02/2016 8:44 am
 jca
Posts: 737
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May well be a problem with other people's wifi signals interfering with yours. 2.4Ghz wifi has 11 channels available (which overlap), but most kit comes configured to use the same ones. Try using a wifi scanner to identify what channels (and strengths) neighbours wifi is using and configure you router to use the cleanest channel. See [url= http://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-router-on-any-operating-system/ ]here[/url] for details....

Or get a router whcih supports 5Ghz wifi (if your devices also do), since round us no-one else has that yet, while the 2.4Ghz frequencies are rammed....


 
Posted : 05/02/2016 8:45 am
Posts: 230
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I had a similar problem when living in a terrace surrounded by people who also used BT Hubs.

As suggested above, I used a scanner (I can't remember which one, it was a Vista Widget) to find out what channels were in use and set my router to one that wasn't. It worked happily from then until I moved.


 
Posted : 05/02/2016 8:54 am
Posts: 2
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get the "WiFi analyser" app for the android tablet. It's great for seeing which routers have the best signal and their channels.


 
Posted : 05/02/2016 9:01 am
Posts: 77347
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get the "WiFi analyser" app

It's "wifi analyzer" with a 'z' IIRC. (Not to be pedantic, but to help searching for it.)


 
Posted : 05/02/2016 9:03 am
Posts: 6317
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Topic starter
 

Well its not the neighbours so must be something very strong.
Tried changing wireless channels and nothing.
I am wondering about the tablet now.
The WLAN page says connected but the browser says no connection.
update
Got to be the tablet. For the first time since I bought my phone several years ago I used the wireless at home. That works so the wireless must be ok


 
Posted : 05/02/2016 9:20 am

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