Windows BSOD - easy...
 

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[Closed] Windows BSOD - easy fix?

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OK, I know "should have bought a mac..." but I didn't, so let's focus on the facts of the matter.

Desktop PC (Win7, 64 bit) has started to BSOD (new verb for the pedants). It has happened 5 times over the past couple of days so I'm guessing it's not a one-off. Error message points to "atikmpag.sys" which is a graphics card driver file. Suggested solution is to uninstall the current graphics drivers and re-install them but I'm sceptical that the solution is that simple.

Anyone else had the same problem? Did driver refresh solve it or do I [i]really [/i]need to get a mac?


 
Posted : 07/12/2011 9:22 pm
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In the time it took to post that, you could've found out. (-:

With that error, updating the video drivers would be my first port of call. How old's the PC? Any changes recently?


 
Posted : 07/12/2011 9:25 pm
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sorry can't help you,
but here's an image of my mac blue screen of death, just to even things up, 🙂

[img] [/img]


 
Posted : 07/12/2011 9:26 pm
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System restore back a few days to see if it goes away? Check the reliability monitor to see if anything happened two days ago?


 
Posted : 07/12/2011 9:27 pm
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I have to reboot my Macbook Pro way at least once a week, to fix something or other, whereas my work XP laptop runs for months without needing a reboot.


 
Posted : 07/12/2011 9:28 pm
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there's every chance that the solution, reinstalling (or updating) video drivers WILL be that simple...


 
Posted : 07/12/2011 9:29 pm
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Personally the first sign of a BSOD I'd run a hard drive diagnostic such as Seatools, just to be sure.


 
Posted : 07/12/2011 9:30 pm
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I know what you're saying, Cougar. It would only take me 5 mins to do the job but that wouldn't necessarily indicate success immediately because the problem only becomes apparent after the PC has been running for a while (switched on at 5pm today, BSOD at 8:30, moderate usage). It's about a year and a half old, no recent changes apart from usual W7 auto-updates. I did update the graphic card drivers about a year ago to work with an HD monitor but they have caused no trouble until now.

Interested to hear if others have found the solution to the same problem is the simple "replace drivers" fix.


 
Posted : 07/12/2011 9:31 pm
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Here goes anyway...

Feel free to regale me with stories of unblemished success 😀

[EDIT] Mac BSOD is [i]much [/i]more impressive than Windows!


 
Posted : 07/12/2011 9:33 pm
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Hah hah, made you do it.


 
Posted : 07/12/2011 9:34 pm
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(TBH, I'm only joshing. I'd far rather people asked questions [i]before [/i]buggering things up completely under their own steam)


 
Posted : 07/12/2011 9:35 pm
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I haven't done anything yet...


 
Posted : 07/12/2011 9:35 pm
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take out (physically) and remount your graphics card and also RAM?


 
Posted : 07/12/2011 9:36 pm
 Rio
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I get that occasionally with my desktop PC. It seems to be related to the graphics card getting hot so I guess it's some sort of software/hardware interaction problem. Best way to minimise it I have found is to uninstall the AMD video drivers and reinstall the latest set from the AMD site. The uninstall is the important bit - don't just install the update! It's also worth checking that the graphics card and fan are clean. I've never managed to completely get rid of the problem - next time maybe I'll get an Nvidia card.

Edit: my mac with ATI graphics doesn't have the problem so maybe that is the answer!


 
Posted : 07/12/2011 9:46 pm
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graphics card getting hot?

got a power supply big enough to power it?


 
Posted : 07/12/2011 9:49 pm
 Haze
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My money's on drivers...


 
Posted : 07/12/2011 9:59 pm
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OK - driver updated and dust hoovered out of back of PC.

I'll see how that goes before re-installing the ATI suite (which is a pain in the tits because of the weird behaviour of the Samsung monitor)


 
Posted : 07/12/2011 10:04 pm
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There are millions of people all over the world who have working PCs with Microsoft operating systems. Do you think they are all utter idiots who fester in their own sorry hell of having a computer that doesn't work? Do you think they sit in front of a screen filled with a memory dump and cry and cry wishing it just was not so?

I only use Microsoft operating systems for a few particular applications that I cannot do without; I am certainly not a fan of theirs. But to imagine that it is simply 'broken' and therefore you need to overpay someone else to sell you something is a serious misunderstanding of the situation.


 
Posted : 07/12/2011 10:11 pm
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"Personally the first sign of a BSOD I'd run a hard drive diagnostic such as Seatools, just to be sure."

Seatools? For any hard drive at all?

If there is a reason to suspect that you have a faulty hardrive (nothing in this thread suggests that to me)... then please use this:

http://www.hdtune.com/


 
Posted : 07/12/2011 10:13 pm
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There are millions of people all over the world who have working PCs with Microsoft operating systems. Do you think they are all utter idiots who fester in their own sorry hell of having a computer that doesn't work? Do you think they sit in front of a screen filled with a memory dump and cry and cry wishing it just was not so?

I only use Microsoft operating systems for a few particular applications that I cannot do without; I am certainly not a fan of theirs. But to imagine that it is simply 'broken' and therefore you need to overpay someone else to sell you something is a serious misunderstanding of the situation.

Oooooo-K. Do you think you might have over-reacted?


 
Posted : 07/12/2011 10:25 pm
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...or mis-understood the situation?


 
Posted : 07/12/2011 10:26 pm
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Yep the basic read features of seatools work on any hard drive. Well in my experience the most common cause of BSODs is bad sectors, but whatever, you could mess around trying everything else first, failing and discovering your hd is knackered or worse still lose your data.


 
Posted : 07/12/2011 10:27 pm
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http://lmgtfy.com/?q=atikmpag.sys


 
Posted : 07/12/2011 10:30 pm
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Saying what I just have as I couldn't be bothered to google it does look like a common driver issue, but in most cases I would do as I said.


 
Posted : 07/12/2011 10:32 pm
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Do you think they are all utter idiots blah blah

Quiet, adults are talking.


 
Posted : 07/12/2011 10:33 pm
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BSOD ... only 5 times? 😆 I got that almost daily and sometimes it tookd me several hours just to boot up properly.

Here is my account of my BSOD.
[url= http://singletrackmag.com/forum/topic/help-bloody-zbot-got-me ]My BSOD[/url]

I think I sorted the problem now by upgrading to the latest BIOS as the old BIOS was somewhat incompatible with some of the drivers and USB plug-n-play. Mine is ASUS mobo btw.

I think you best bet now is as follows:

1. Check all hardware are working properly.
2. Check your system is not infested by virus.
3. Check you have the right drivers.
4. Get the latest BIOS.

Initially I thought it was my cheapo £30 ATI graphic card with it's poor driver so I uninstalled and reinstalled several times yet the BSOD kept appearing. But once I updated the BIOS to the latest one the problems disappeared and for the last 12 days pooter has been behaving nicely.

🙂


 
Posted : 08/12/2011 3:00 am

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