Windows 8.1 update ...
 

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[Closed] Windows 8.1 update and BSOD. What now?

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Posts: 160
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So I downloaded the update last night, and since than the compo has become unusable...constantly crashing, assorted error messages and multiple BSOD. I basically want to wipe it now and start from scratch...however I have lost the recovery disc. What options do I have, other than a £1500 coffee mat?


 
Posted : 29/10/2013 4:36 pm
Posts: 160
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Topic starter
 

If it helps its a Core i7 with 4gb RAM, originally it ran W7, I upgraded to W8 in February.


 
Posted : 29/10/2013 4:37 pm
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An upgrade should create a backup folder of Win 7...saying that...I can't find mine so can't give you a folder location...sorry.


 
Posted : 29/10/2013 4:54 pm
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Use System Restore in windows and see if it has a restore point before you installed Windows 8.1, not sure if it allows rollback tho.

or

With the laptop being that age i doubt you've got backup disks, it should however have a hidden backup partition.

Backup all your files, My Documents, Pictures, Videos, Music, Desktop etc...

Reboot and computer and try and get into the recovery partition, quite often its Alt-F10 but a quick google for your laptop brand should tell you.

Run a full recovery and it will wipe your laptop to how it was when you took it out the box.


 
Posted : 29/10/2013 5:03 pm

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