Windows 7 IE9 and C...
 

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[Closed] Windows 7 IE9 and Canon printer fix

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Just started with IE 9 and my ip5000 pixma wont print web pages. Prints everything else.. Google just gives driver update programmes costing £25.... any help appreciated.

Thanks


 
Posted : 29/03/2011 8:45 am
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There is a Canon website which you can get free driver updates from.


 
Posted : 29/03/2011 8:58 am
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Have you tried the Canon web site support pages and downloaded the latest drivers? Driver compatability is normall just a function of the OS, not the browser software


 
Posted : 29/03/2011 8:59 am
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Thanks, will check.


 
Posted : 29/03/2011 9:01 am
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When it "won't print web pages," what happens? Nothing? Error message? Blank printout? Corrupt printout?

Is it all web pages or just some? (Sometimes printers get confused with Frames).

Tried a different browser? Is it still the same?

It looks like drivers are included with the OS rather than provided by Canon - there are no drivers for it at all on the regular support page. I did find a legit software download page [url= http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip5000#DriversAndSoftware ]here[/url] (eventually), there's a driver add-on which claims to "expand the functionality of the printer," probably won't make a fig of difference but worth a punt.

Dunno what updates you found but at £25 it sounds scammy to me.


 
Posted : 29/03/2011 9:02 am
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No joy from Canon, mailed their support service.


 
Posted : 29/03/2011 9:20 am
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Thanks Cougar.. on teh Canon site its not showing anything to help. Printer works fine on teh previous browser. Prints all Word etc etc stuff, but nothing from IE9 pages. Will try your link..

Thanks


 
Posted : 29/03/2011 9:21 am
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Nope, still borked..


 
Posted : 29/03/2011 9:25 am
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Convoluted work around.
Use the xps document writer (similar to making a pdf microsoft’s product though), select it as the printer when in IE9. Then open up the file you created and print that. More detailed explination of xps writer here http://windows.microsoft.com/en-US/windows-vista/Print-to-the-Microsoft-XPS-Document-Writer


 
Posted : 29/03/2011 9:37 am
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Do you use any sort of temporary file cleaner type program?

See [url= http://www.vistax64.com/tutorials/104637-temporary-files-temp-folder.html ]this[/url], specifically the warning and fix under "method 2".


 
Posted : 29/03/2011 9:57 am
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Does it sound like this?

http://support.microsoft.com/kb/2409656


 
Posted : 29/03/2011 9:59 am
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How are you printing the web page?

IIRC, Cannon have a magic button/toolbar which they add to IE?

Sounds like it's not compatible with IE9.


 
Posted : 29/03/2011 10:01 am
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Cougar.. Thanks for the links, tried them and got to the same pages as you. Just tried the GPU rendering and again, nowt!

Thanks for your help, I have mailed the Canon bods, I cant think of anything else... Perfectly good printer as well...


 
Posted : 29/03/2011 10:29 am
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Bugger.

Let me know how you get on?


 
Posted : 29/03/2011 11:54 am
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Bod from Canon replied that its a IE 9 problem so back to microsoft which is effectively nowhere. Also, is IE9 mainstream now or Beta? If its Beta then the opnion is that it will have to be uninstalled t some point.

Couldnt get the xps printing option working so its stil borked....


 
Posted : 29/03/2011 3:49 pm
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Mainstream - rolled it out here at work 🙂


 
Posted : 29/03/2011 4:28 pm

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