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I received a parcel the other day which was signed for.
I did not buy this item.
I have not been charged for this on any cards.
There is no invoice in the package so know way of knowing who sent it.
The item is a BNIB 256gb iPhone 8 plus.
The only thing I have is the address of the logistics company.
What should I do?
Who was it addressed to ?
Contact the logistics company, there should be a parcel ID somewhere on it (barcode etc) they'll be able to track the sender from that.
Keeping it won't work, as eventually the IMEI will be blocked.
Who was it addressed to ?
Me. At my home address.
cloned card scam gone wrong?
I'd want to know who sent me that and whu. Although I don't know if the courier company would be able to give you any info, data protection and all that.
[url= http://www.thecomplainingcow.co.uk/all-you-need-to-know-about-unsolicited-goods/ ]Unsolicited goods innit......[/url]
I'd sell it.
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Very odd that it was addressed to you at your address.
Unsolicited goods innit......
Arguably. It's not "unsolicited goods" if it was sent to you by mistake.
Contact the logistics company, tell them they have 14 days to recover the package otherwise you will dispose of it. That should cover your back legally.
Cougar - Moderator
Unsolicited goods innit......
Arguably. It's not "unsolicited goods" if it was sent to you by mistake.
But if it's addressed to him, it would be.
Have you checked with your network provider it's not an upgrade?
Did you sign for it?
What would you do?
Contact the courier.
But if it's addressed to him, it would be.
If it's addressed to him intentionally then it's unsolicited goods.
If it's addressed to him by mistake then it is not.
Chances of someone thinking "that scholarsgate is a fine, upstanding member of society, I think I'll send them a new iPhone"? Nil. It's a mistake. Ergo it's not unsolicited goods.
The whole point of the unsolicited goods legislation is to protect consumers from companies sending out an iPhone on spec and then two weeks later sending an invoice for £800 because you haven't returned it. It's not so that you can get free shit.
Arguably. It's not "unsolicited goods" if it was sent to you by mistake.
Hence why I provided a link which explains just that and advice on what to do about it 😉
I would email the logistics company telling them it had been delivered to me and asking them to collect it. One email. One chance for them to sort it.
Turn it on. I reckon somebody will call straight away and set you off on some sort of epic quest. Regular updates please
Did you sign for it?
My wife signed for it.
Turn it on.
It's brand new unopened.
Do the right thing, send it back.
It's not an upgrade as I buy my phones out right and have sim only contracts.
Do the right thing, send it back.
to who?
forgot to say there was a vodaphone sim in the package.
I'd be watching my bank account and CC statement VERY carefully over the next few weeks.
to who?
Basically, to the courier company, it's their problem (they'll have to deal with the eventual insurance claim for a lost phone).
Could be, i had a couple of thousand spirited out of my account a few years ago in a cloned card scam.cloned card scam gone wrong?
I never even knew about it until the bank sent me a letter with the details, and a new card.
They had even refunded one or two of the legitimate payments i'd made.
Contact Vodafone, since it's their SIM...
scholarsgate - Member
Did you sign for it?My wife [s]signed for it[/s] [b]bought it and is trying to hide her 'mistake'.[/b]
FTFY
Did you or wife order any items that didn't arrive recently? Picking error at warehouse?
Did you or wife order any items that didn't arrive recently? Picking error at warehouse?
Nope
Had a calling card from Royal Mail a while ago. Went to collect the parcel (neither me nor the wife had ordered anything) and, upon opening, found it contained £27,000 worth of Troll Beads. They were meant to go to a shop but there was a mix up with the addresses.
We contacted the company who arranged collection and gave the wife a £200 bracelet as a 'thank you' for our honesty.
Just phoned the logistics company who gave me the number for vodaphone who said drop it into a vodaphone shop.
We contacted the company who arranged collection and gave the wife a £200 bracelet as a 'thank you' for our honesty.
Not sure vodaphone are going to be that generous...
forgot to say there was a vodaphone sim in the package.
And is your current sim only 'contract' with vodafone?
Just phoned the logistics company who gave me the number for vodaphone who said drop it into a vodaphone shop.
The logistics company sent it to you. You have informed them, I would be doing nothing else after that !
Let the logistics company come and pick it up from your house at a time convenient to you
And is your current sim only 'contract' with vodafone?
No. Never had anything to do with vodaphone
This does sound pretty dodgy.
The only thing I can think is it's come from Carphone Warehouse via vodaphone as I have been a customer of CPW in the past.
forgot to say there was a Vodaphone sim in the package.
I moved house before Christmas. Within a month of moving I had a £68 direct debit set up on my account with Vodafone. I queried it and was told it was a payment for an iPhone 8. The DD took two weeks to show on my account (first payment) from when it was set up. The phone had been posted to my old address.
Keep an eye on all your accounts.
If a new Vodafone account has been created, with an iPhone sent out, in your name, and you know nothing about it, I can't think of a single explanation for that that doesn't involve identity theft.
How it's ended up with you might have a few reasons - they tried to get it sent elsewhere but the provider reverted to delivering to the billing address on a new account, or a "test" purchase to see if those details were right / sufficient to pass checks / ensuring you've got good enough credit (before moving onto something "bigger" like a car, a personal loan or even a property scam), but that isn't important - what is important is that someone other than you knows enough about you to be able to navigate from "Hi, my name's scholarsgate" to "here's your expensive new contract iPhone Mr scholarsgate" and you should be very worried about this.
Just phoned the logistics company who gave me the number for vodaphone who said drop it into a vodaphone shop.
IMO, Vodafone can get off their own arse and collect their own phone, that is worth a lot to them.
IMO, Vodafone can get off their own arse and collect their own phone, that is worth a lot to them.
^very much this!
If a new Vodafone account has been created, with an iPhone sent out, in your name, and you know nothing about it, I can't think of a single explanation for that that doesn't involve identity theft.
Very much this. I wouldn't be handing it back over the counter until I had an explanation from Vodafone as to when, and by what means this contract/purchase was set up.
Speak to your bank/credit card provider as well to see if there are any unusual transactions/direct debits set up recently.
Oh, and run yourself through one of the free credit checkers to see if anything you don't recognise has been set up using your details.
Oh, and run yourself through one of the free credit checkers to see if anything you don't recognise has been set up using your details.
This was a very good idea. Using the experian free trial I've seen that someone has set up an direct debit on my account.
Vodafone have cancelled the account and I've cancelled the card related to the account used to set up the DD.
Just phoned the logistics company who gave me the number for vodaphone
Isn't that a breach of the Data Protection Act?
who said drop it into a vodaphone shop.
Why should you go out of your way? It's their mistake, they're legally obliged to collect it at no cost to yourself.
Using the experian free trial I've seen that someone has set up an direct debit on my account.
The next question of course is, how?
What would you do?
I'd probably head to the pub.
I haven't of course read further than the thread title, but I would be alarmed if my advice was unsound.
This was a very good idea. Using the experian free trial I've seen that someone has set up an direct debit on my account.Vodafone have cancelled the account and I've cancelled the card related to the account used to set up the DD.
Sensible. If you've got the free Experian membership, it's worth chatting to them about their anti-fraud monitoring service. You might need a fraud marker put on your credit file for a few months in case they try again.
Still haven't quite fathomed whether they tried to get the phone sent elsewhere, or just didn't realise it would go to the cardholder address.
sbob - Member
What would you do?
I'd probably head to the pub.I haven't of course read further than the thread title, but I would be alarmed if my advice was unsound.
😆 Made me chuckle! 😆
Be wary of someone knocking on your door saying their phone was accidentally delivered to your address. I think there’s a scam along those lines.