We have a flat with a Hotpoint Washer/Dryer that's died after 10 years. Looking for a replacement
Anyone have any positive/negatives to share? Most manufacturers only make a few models and theres not a lot of info about them
If you have a library, it may have back issues of Which with ratings based on surveys. Better than the anecdote you'll get here.
If at all possible, get a separate washer and drier (I know this might not be useful advice).
We bought a heat pump tumble drier from Hotpoint at the start of April. It already went wrong - which is annoying - but if they’d sorted it quickly then could accept (there’s a thread on it somewhere).
They didn’t, they couldn’t workout what was wrong so said they’d replace the circuit board and pump. But they then keep cancelling / pushing out the appointment to fix it. The Retailer has wiped their hands of it and keep saying it’s up to Hotpoint.
We’ve eventually got Hotpoint to approve a refund (as they don’t seem to be able to confirm when they’ll have the parts) so the retailer is picking it up this week
Ordered a Bosch instead from a different retailer and see how that goes……
Whatever you do dont buy Samsung unless you want to get on first name terms with the repair man.
Over 10 repairs on our 1st machine which was finallly replaced. 3 repairs on the 2nd machine and the filter is constantly getting blocked. I kind of wish i didnt have a 9 year warranty as its a PITA dealing with Samsung support.
I have had success with the John Lewis one. Had one in my old flat, one in my current house and my parents have one too.
They are rebranded Electrolux.
Look into how much you'll use the dryer function versus how much you aim to spend. Our 15+ y/o Bosch gave up the ghost late last year. For reference it'd survived four house moves, and let's just say it had "put in a shift". I had no qualms about buying into the brand again.
We ready to spend ££££££ on a top of the line heat pump equipped washer/dryer but when we looked into our usage and how much energy we'd save with a more efficient machine versus the higher purchase price it was going to take eleven years to break-even, and that was when energy prices were pretty horrendous. John Lewis had a tool for this but it doesn't appear to be live any longer: https://www.johnlewis.com/electricals/energy-savings-by-youreko/c300000004212
In the end we went for a Bosch series 4 for > £600 and couldn't be happier.
Whatever you do dont buy Samsung unless you want to get on first name terms with the repair man.
Over 10 repairs on our 1st machine which was finallly replaced. 3 repairs on the 2nd machine and the filter is constantly getting blocked. I kind of wish i didnt have a 9 year warranty as its a PITA dealing with Samsung support.
+1
We had such a struggle with Samsung, we bullied PC World into taking over the warranty - we did have extended warranty with them though
we always have had washer driers as we dont tumble dry whenever possible. Its for the odd emergency and for things that need to be tumble-dried.
Samsung - agree with above just dont bother. Terrible device right from day one. It did last a while though.
LG - was brilliant but I think my kids killed it. It was a pleasure to use
F&P - current device, stunning device, love it. We should have sent the previous Samsung to its grave a lot sooner as this thing makes life easier not the opposite
Whatever Bosch is at your price point.
This. Our Bosch washer died recently after 15+ years of hard service with biking gear, 2 kids worth of shit/puke stained clothes, 2 sets of filthy football kits every weekend etc. Spoke to a washer repair guy and he said it wasn't economic to repair but he did say a) don't buy a washer/dryer and b) buy whatever Bosch is in your budget.
New Bosch duly ordered from John Lewis.
Finding the idea of calculating ROI/TCO on heat pump drier vs condenser or other interesting.
sure, more expensive. Does use less energy. Produces less heat in the room you have it in than a condensing drier. Creates lower humidity than a condensing drier. At least ime comparing our current John Lewis heat pump drier with previous Miele condenser experience. Wouldn’t go back to a non-heat pump one.
I’d just put a clothes pully up.
youll find them at ikea
Before you mount it to your ceiling, I’d swap out the hooks and pulleys to something from a marine hardware store. Much more reliable in the long term.
And make sure that you don’t position the pulley over any potential fire escape routes.
Not the answer you want but go separate if at all possible.
We had some sort of washer/dryer that broke. Short on space we bought another, a Hotpoint and it failed over and over again. One of the repair blokes told me that the problem is that they are not dryers, they're washers with a bit added on and therefore can't be maintained like a dryer so will fail.
We were on a repair plan so in the end stuck it in the garage as a dyer and spent a decent amount on a flash Samsung washer with fancy window thing, which we never used. Utter mistake, pile of shite. Best thing ever when it worked but problems soon started and our expensive lump was scrap after maybe three years? Replaced by a not flash Bosch which has been spot on so far. The dyer in the garage was replaced by a proper Candy dryer which has also been fine.
Oh, and we had a fancy American style Samsung fridge freezer go prematurely pop and a kitchen full of Hotpoint stuff fail so I'll be avoiding either manufacturers in future.
I've had a Siemens iQ one (via John Lewis) for the last 7 or 8 years and it's better than the previous Bosch and Samsung ones I've had (but then technology moves on so probably not a fair comparison). I know washer/dryers get a lot of flak but I've had 3 over the last 27 years with very few issues (first one died after around 12 years with some electrical issue, wanted a new one anyway so didn't try to get it repaired, second sprung an inlet leak but again wanted a replacement anyway as that model (a Samsung) left a lot of fluff in the tub after the drying cycle which was annoying and so far no issues at all with the current one)
Siemens - fancier name on a Bosch product 😉
Washer - Miele (although many say they're not as good as they used to be... Outlet store in Abingdon may have good deals if you can get there).
Dryer - Bosch heat pump one from Currys - ex-display and cosmetically scratched/dented on the side, where you can't see it anyway - less than half price 😉
Washer/dyer - just don't unless you really haven't got the space for separates.
I've had separates, and I've had combined - I'm pretty happy with combined. Not really any downsides, other than you can't wash and dry two loads simultaneously, and it saves a bit of space/hassle.
Siemens – fancier name on a Bosch product
Any good at getting stains out?
Measure the hole before buying. New one significantly deeper than old and doesn’t fit in the cupboard.
LG – was brilliant but I think my kids killed it. It was a pleasure to use
Similar here (apart from the kids killing it!)
Ours is still running perfectly after 10ish years, with one easily fixed issue...
About a year ago it conked out and was tripping the fuse box. Turned out the element had shorted. £20 part and an easy 20 min diy job it was working again 👍
Big capacity, quiet in use, v. easy to program, and it has a 10 year warranty.
Definitely separates. Heat pump drier if you can afford it.
Consider ensuring a delay time is built in, so you can delay start of you move to a cheap overnight tariff assoc. with an EV charger.
