VW Discovercare sof...
 

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[Closed] VW Discovercare software/satnav updates

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I want to update the maps in my 2018 Caddy. I'd taken the card out of the Satnav a while ago as I'd got sick of 'slow moving traffic on the A3" message every time I left home.

however, got lost in the hills in France without a mobile signal a little while back so wanted to get it working again.

When I got it there was 'Discovercare' software (for the Mac?) from VW and it was a fairly easy task but I can't find that for download, and the VW map updates links go to https://app-connect.volkswagen.com/mapupdates/car/ which seems to be dead.

Any suggestions?


 
Posted : 23/11/2021 11:29 am
 5lab
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I've got a card - the point is that the updates were free and could be done at home rather than requiring a trip to a dealer


 
Posted : 23/11/2021 2:27 pm
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Looks like it supports Apple / Android car integration. Use that? It's superior to any inbuilt system I've ever had.


 
Posted : 23/11/2021 3:13 pm
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I have discover media 2015 Golf used to be able to get update on my Vw app I think this is no longer in use if you log in to vw uk
And search navigation update it should give you a link to the download you can only do it on windows/ Mac on a lap top etc
You will need a 32gb memory card
Don’t know if it’s the same for your set up ? The old vw app was good
Don’t know why they changed it used to be able to get service history
Etc now the info is limited


 
Posted : 23/11/2021 4:21 pm
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You do it via the VW website, stick download the update, stick your card into a reader, wipe the old maps off and then load the new maps on.

The traffic stuff is nothing to do with the SD card, its live traffic which is a subscription via CarNet.

https://www.volkswagen.co.uk/en/owners-and-drivers/my-car/how-to-guides/sat-nav.html


 
Posted : 23/11/2021 4:30 pm
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... or free with Google Maps / Waze / whatever Apple has.


 
Posted : 23/11/2021 4:37 pm
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@cougar

Did you read my original post? I do use Google via carplay but…

“however, got lost in the hills in France without a mobile signal a little while back so wanted to get it working again.”


 
Posted : 23/11/2021 4:51 pm
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You can tell google maps to cache large areas for offline usage. If you use google maps to navigate somewhere it will even do it automatically for the area around the destination...


 
Posted : 23/11/2021 6:17 pm
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Once you've planned a route, Google Maps shouldn't need a mobile signal.

Agreed though, it's good to have a backup.


 
Posted : 23/11/2021 7:41 pm
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Once you’ve planned a route, Google Maps shouldn’t need a mobile signal.

Shouldn't. It was dark, I was in super narrow roads impossible to see on the map I had.

I'm still mystified what happened. A trip that google started off saying was going to take me an hour took me well over two. At no point did it tell me to turn around and I wasn't aware of missing a turn. It just kept on adding time. Then decided it was going to 'recalculate' at which point I lost any navigation.

I wonder whether not enough people navigating with Google there so it was using theoretical max speed for the roads which there was no way of achieving.

Anyway, it seems the link I posted at the top of the thread is back up today so seems I was just picked a very bad day to try to update


 
Posted : 24/11/2021 11:58 am
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I’m still mystified what happened. A trip that google started off saying was going to take me an hour took me well over two. At no point did it tell me to turn around and I wasn’t aware of missing a turn. It just kept on adding time. Then decided it was going to ‘recalculate’ at which point I lost any navigation.

The one time Google maps c*cked up our navigation was in the Massif Central. We ended up on a farm track (marked as road), about 3cm wider than the car, coming into the village on what felt like someones backyard....and at least 30 mins longer than when we first set off.


 
Posted : 24/11/2021 12:04 pm
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Having got stuck in the past using satnav that required each new route to be downloaded, and then discovered that where I was on holiday in South Devon there was no sodding phone signal within two or three miles of the village, I started using proper satnav apps that store all the mapping on the device. I’ve used Navmii, Here, CoPilot and TomTom, and I’ve stuck with TomTom because I used to use it for work, and paid a subscription for the live traffic, and it’s as good as anything else out there.

I particularly like that I can find some out-of-the-way location using what3words, and send it directly to TomTom on my phone, which connects straight away to my car system using CarPlay.

Just set up a route to a car park I’ll be using in Frome on Friday using what3words, and you can send navigation instructions to Google Maps, Waze and Apple Maps, as well as TomTom and also Citymapper.

Handy if you’re stuck for a postcode.


 
Posted : 24/11/2021 11:32 pm

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