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Our tv is downstairs and the internet box is upstairs.
Our old tv box just used to plug into the telly cable which is stuck through the wall downstairs.
This latest box needs to be connected to the hub. One of the many idiots I spoke to yesterday said that you can connect through wifi. We can't finish the setup on the telly as it can't verify.
According to everyone on the internet the telly box needs a coaxial cable to the hub. That can't happen.
Has anyone done a fully cable free setup?
What prick thought that having to have your telly , phone and internet in one place was a good idea?
I can't face another day of speaking to ****wits on the phone who want a password I don't have.
Have just checked the box on the outside of my wall. Obviously one cable to house that then splits.
One goes into the telly downstairs ,one to the hub upstairs.
Do they both carry the same signal, could I plug the telly cable into the hub, if not could I connect the telly cable to the hub socket on the outside of the wall?
As with @zippykona our V6 has a direct connection to the outside world via a cable to the Virgin wall box. The wall box also connects to the Superhub. We have set up the TiVo so that it has a Wi-Fi connection, but this is so we can control it from our phones, not so that it uses the Wi-Fi as is main data source. In any case I'm not sure that you would be able to get 4K TV over Wi-Fi
Do they both carry the same signal, could I plug the telly cable into the hub, if not could I connect the telly cable to the hub socket on the outside of the wall?
It doesn't matter which cable you plug in to the hub or V6 box. That is just a simple splitter.
I think you probably need to have an ethernet connection between the hub and the V6 box for initial setup... If setup can be done over WiFi, I don't know how. Assuming it's not possible:
- Temporarily move the hub to the same location as the V6 box. If the problem is that you only have one cable in that room, get another splitter like that in your photo
- run a really long Cat5 cbale from the hub to the V6 box
- use something like a poweline or WiFi range extender with an ethernet socket to get internet in the room with the V6 box
Sorry - just re-read. We have two V6 boxes and neither needed to be physically connected to the hub to set them up. We had one replaced about a week ago and (after the engineer had talked to the office to let them know about the change of devices) it just needed the Wi-Fi SSID and password entering into the V6.
So the white wire which currently provides TV will supply internet if I plug the hub into it?
So the white wire which currently provides TV will supply internet if I plug the hub into it?
Yes
That's bloody marvellous.
Shall give it a go when I get home.
Ok all set up and running.
Down the end of the garden I'm getting 15 mps . If we put the telly on it goes down to 1.
With separate wires this didn't happen. Now the telly is plugged in the box it's worse.
Considering previously we were using one wire and splitting it , nothing has changed its just being split elsewhere .
Is there any way of not letting the telly rob the internet?
15 mps sounds a bit shit to start with.
Is the V6 box connected over WiFi? Is there any scope to run a Cat5 cable alongside the coax to physically connect the V6 and Hub?
How many times is the coax being split now? Is the original splitter still in place where the cable comes up from the ground?
We are getting 50 mps in the house with the occasional 100.
Cable arrives at house where it is split black upstairs for internet and white for telly.
We now only use the white cable as I've moved the hub downstairs. The telly plugs into the hub with a coaxial and ethernet cable .
Original splitter is still outside.