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Little lady called virgin yesterday to upgrade package and add tivo. She was told there was a 14.99 install fee, i told her there is not a hope in he'll we're paying that! We want to give them more money every month and they want to charge us for the privilege! She hung up, we argued then she called back with me outside the room. They then told her there was a 49.99 installation fee! She then argued/flirted with them... Hey presto, no fee and upgrade to phone and broadband aswell as tivo and the next tv package up for £6 extra a month!
I just got the Tivo thing - very impressed thus far. Magically suggested futurama on the basis of me telling it I liked family guy. Pausing TV is cool as well. Just pause something you're watching, do something else for 20 minutes and bingo no ads.
That said, i got it all free... just said I was going to Sky.
I like it a lot, means you're not a slave to TV schedules and can watch what you want when you want.
Pausing live TV is good for when the baby cries just as Wiggo is about to win the TdF.
I got TiVo for nothing too and free installation.
The Virgin software is a bit clunky but it works.
Had the original TiVO years ago (late 90s or so), and it still ranks as the best bit of tech kit I ever owned. Sadly unable to get Virgin here and TiVO eventually switched of support for the original boxes after many many years, so mine is now languishing in the loft.