You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
Bought an ‘approved’ s/h car a few weeks ago from a franchise dealer.
It’s 2.5 years old, and has 6 months warranty left, plus and additional 12 months from the dealer.
Picked it up on a Friday, love it, but noticed 2 small faults with it, an interior led strip (goes the length of the interior front and rear, one of five out) and a rear window switch broken.
Dealer called me the Monday to ask me how I was getting on “yeah love it, but it’s a bit broken”. “That’s terrible, I’ll get it booked in”.
Now, 10 days later or so, they want paying for fixing it, and it’s not cheap, I could probably fix it myself for £50, but I don’t think I should?
Anyone know where I stand? It was £18k btw if that matters.
Manufacturers warranty is 3 years. No pay for 3 years.
Check your rights the car should be free from defect, you have a right to hand back and the dealer will know this.
I'd probably expect the warranty to cover those, but it might have exclusions for bulbs (even LED ones)?
Without the warranty you'd be on your own I suspect as neither of those faults are hidden ones, I know they can't say "sold as seen" but with really obvious stuff like that you're buying that car not a hypothetical perfect condition one.
Its okay.
Seems the Tech who called me didn’t know I’d just bought it and oddly perhaps the led strip is covered under warranty, the window switch wasn’t as it had been damaged through misuse (usual culprit is kids pulling on it too hard apparently) but labour for both jobs was covered. They were only going to charge me a few quid for the switch, but as I’ve just bought it they’ve let me slide a whole £10 or so.
At first it was going to be £500 or so.
So if not out with warranty you would have been charged £400-£500 for labour? How long did they have the car? Think I'd be avoiding servicing there. Sounds like no more than an hours work.