Updated iPad to iOS...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] Updated iPad to iOS 8.4 now can't access Virgin Emails - Coincidence??

6 Posts
5 Users
0 Reactions
167 Views
Posts: 0
Free Member
Topic starter
 

Just installed the overdue update & although I can log into my email account it just comes up with a google screen & a picture of a broken robot & a caption telling me my request is invalid. Same problem with my iPhone too.

I can still however get my emails up - as normal - on my PC using the same WIFi in my house. Tried googling the problem - but just similar historical problems come up.

Anyone else had trouble with the update? Any fixes?


 
Posted : 16/07/2015 10:49 pm
Posts: 0
Full Member
 

I'm running iOS 8.4 and can access an old NTL World email address and a VirginMedia one from my iPhone and iPad without any issues. Now I know that doesn't really help you but VirginMedia email does seem to work with iOS 8.4 at least in our house!


 
Posted : 16/07/2015 11:21 pm
Posts: 3598
Full Member
 

If you are trying to log in via the my virgin media through safari, then I had a similar issue when trying to view my bill on my iPad a couple of days ago.
Think it said something about a missing plug in, so maybe it's something that's no longer supported on iOS 8.4


 
Posted : 17/07/2015 4:40 am
Posts: 3265
Full Member
 

you're logging into virgin webmail on safari? Why not use the mail app? It makes this email lark a bit easier.

Have you tried Chrome on the iPhone?

I won't say 'turn it properly off, count to 10, and turn it back on again' as you're sure to have tried that one.


 
Posted : 17/07/2015 6:33 am
Posts: 0
Free Member
Topic starter
 

On logging back in to my emails on my PC this morning it initially failed & a caption came up saying that the system thought I was a robot & to check a box.... I did and it eventually let me in.

So this may be a Virgin Media (NTL World) issue.... Or maybe that's just a coincidence too......


 
Posted : 17/07/2015 7:31 am
Posts: 355
Full Member
 

Slightly off topic. But have issues with logging into my Virginemail/ntlworld account on a pc where I log in ok and then Im directed to a googlemail log in page.

seems to be an issue as virgin email is run on google... Had to log in using the private mode to stop the re-direct.


 
Posted : 17/07/2015 7:43 am
Posts: 0
Free Member
Topic starter
 

I know that Google is the carrier for Virgin Emails - but I was getting a similar problem. My bookmarks etc kept taking me to a Gmail login - which I didn't want. Tabs if not in use would also revert to the Gmail login too - err!

I had to make other links to get to Virgin email (NTL World).

I got a notification from Virgin yesterday that they will be moving away from the Google platform. Good I hope.


 
Posted : 17/07/2015 8:58 am

6 DAYS LEFT
We are currently at 95% of our target!