[Closed] The Royal Mail

Plenty of rationalisation going on in RM..

You used to be able to rely on first class getting there next day. I think it still usually does but you shouldn't assume it will nowadays.

I still think its a good service but not quite what it used to be, and posties are ****ing useless at closing gates! Mail has changed in recent years though so it could never be the same service today as it was BITD.

Plenty of rationalisation going on in RM..

plenty of euphemism going on in that post

And yet for balance around our way the RM is consistently brilliant.

Even had one of their managers make a special delivery the other month. We chatted about how crap the weather was and how you can't get the staff and fricken computers etc

Our postie (and it's not PostieRich 🙂 ) is great, parcels get left somewhere safe and a note through the letterbox to say he's done it. If something requires a signature he'll ask one of the neighbours to sign for it and then either post or leave in somewhere safe.

I was just thinking the other day what an amazing service RM is. For not many pennies you can post something anywhere in the UK and, most of the time, it gets there next day.

Perhaps I've just been lucky, but I've never had reason to complain

Generally very good here, even tracked down a parcel for us from Oz with wrong address details on. The posties are great too. However one parcel recently gone missing somewhere in the system for our lads birthday, the packaging is very distinctive so could have been taken I guess. Cost the shop another item..

Our service, and postie, is excellent. Never a reason to complain (unlike most parcel companies...) for work or home. And she always has a smile and chat as she goes by...

Privatisation innit!!!

sorry to hear about your service you are receiving first port of call is the Delivery office manager demand proof of delivery and ask for the coordinates of the delivered parcel as it will be tracked and the manager can access them on the system. Christmas card thing could be the odd letter getting caught in the grey sacks and used again months later.

Ads is yours a pain in the ass gate 🙂

I could not be more positive about our regular postie - a genuine member of the community who goes above and beyond. When my wife had back surgery he would carefully push the post through the box so it stayed caught so she didn't have to lean down. My work and home are both on his round and he'll deliver signed for packets to work reception if there is no one in at home. He goes out of his way to wish you happy birthday if he clocks it is your birthday from the cards he is delivering. We wrote to his manager to say how brilliant he was and it must have been fed back to him and he was genuinly chuffed.

I worked nights at a sorting office when at uni back in the day. Was an eye opener. I was pretty much assaulted by one of the old boys for lifting and moving more than one sack at a time, even if it only had a handful of letters in it and walking too fast because it would raise the expectations for the regulars. I'm sure it's very different now....

It's great to hear all the positive comments about RM.

Our own postie is lovely, always jolly.

Friend has had to have another parcel delivered, luckily it's insured.

These few things have all happened in the space of a week or two, so am thinking it's just a blip.

I don't think the problem is the Royal Mail in general.  You get the odd dodgy person nicking interesting items from the post as they deliver, but they must be an absolutely tiny minority.  My own postman is fantastic.

Have often thought that if someone is going to go missing it'll be in the Post Office, as that's about the only place things are physically touched by people any more.  The Post Office is a relic of ropey customer service, long queues, and unhelpful staff (usual caveat: exceptions to every rule).

Mine doesn't even take card payments for the stationary etc in the shop, yet does for the postage.  The only reason a small business doesn't take cards is so they can fiddle the tax.  If they're willing to casually do this, it's not surprising that your post goes missing, especially since you have to declare the contents now.

Ads is yours a pain in the ass gate

No, but I think he tends to pull it closed quick quickly and it bounces open again. Our house is a bit weird and he comes along a footpath to get to ours then heads out and round the footpath to get to the other houses on the street. I have said he's more than welcome to come in one end of the garden and out the other end rather than walking round again but this means he leave both bloody gates open!!

He (and the other posties that come in vans to drop bigger stuff off) are good though and do leave things in the kids play house or get neighbours to sign for stuff though so I don't moan about the gate issue.

Think about the sheer number of items that go through the RM system every day, the number of missing/mislaid/lost/stolen items is minuscule in comparison. No consolation of course if it's one of your items that happens to be one.

Can't say as I've ever had much of a problem with Royal Mail.  For the price you pay to post a letter it seems to be a remarkably good service.  Deliveries get left with neighbours or at the local sorting office in town, where the staff there are always friendly and helpful.

My local PO branch, is another matter.  The manager there is a right miserable jobsworth.  I once had him refuse to hand over a parcel despite me a) having the "while you were out" card in my hand, b) having proof of ID including photo ID and my address, and c) being able to describe what the parcel contained.  The reason?  The addressee name was spelt wrong (and it eventually turned out, wasn't spelt wrongly at all, he'd misread the shonky handwriting)