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[Closed] Strava

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Posts: 1583
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Topic starter
 

Is there any way the hive mind knows of to get logged into an account where;
1) the password is forgotten,
2) the email address is no longer being used or active (left that job a year ago)

There does not look like there is a way of getting the password re-set as I need to log into my email, which I cant as it does not exist..I have contacted support, but that was several hours ago since they sent a reply which didn't answer the question..


 
Posted : 10/08/2015 3:50 pm
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Linked a Facebook account?


 
Posted : 10/08/2015 5:43 pm
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I assume you can't recreate the old email address to pick up the password reset email?

Otherwise linked account or support will be your bet. Good luck.


 
Posted : 10/08/2015 5:59 pm
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linked facebook is to the current e-mail address, and the old e-mail address is with my last company, who may not want to re-create my address...but I will ask..I may try changing my facebook details e-mail and see if I can get in that way?


 
Posted : 12/08/2015 4:33 pm
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Email strava and explain ?


 
Posted : 12/08/2015 4:35 pm
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strava did the same for me when i lost an email address after it lapsed


 
Posted : 12/08/2015 4:40 pm
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Currently on my fourth e-mail to strava, first reply they sent me to the re-set password page to send an e-mail to my email address I cant get into. Since then, three more messages to them, no reply...


 
Posted : 13/08/2015 6:56 am
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If it's linked to Facebook can you not use the login with Facebook button?


 
Posted : 13/08/2015 6:58 am
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current e-mail address linked to FB, not my work e-mail from over a year ago. I will try to link FB to my old e-mail address to see if this give me access later.


 
Posted : 13/08/2015 8:42 am
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No I meant did you link your Strava account to Facebook? Also if it's on your phone is it still logged in mine never seems to log out.


 
Posted : 13/08/2015 8:45 am
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arsed that up, as realised the strava I was logging into on my laptop didn't have any rides I have done on my phone, so logged out of strava on phone and lost everything as I couldn't log back!


 
Posted : 14/08/2015 12:15 pm

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