SSL error messages ...
 

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[Closed] SSL error messages help please

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Topic starter
 

Mrs cloudnine runs a website and when you go to the login for it it comes up with 'Your connection is not private warning'.. and a big warning

Is this to do with the change in date for this year or an attempted security hack?

Havent logged in yet


 
Posted : 01/01/2015 12:03 pm
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what's the URL? Got a screenshot?
What computer operating system and browser are you using?

There's a lot changing in the SSL world at the moment and it could be anyone of these things that are (possibly entirely legitimately) causing these alerts.


 
Posted : 01/01/2015 12:13 pm
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Server certificate expired?


 
Posted : 01/01/2015 12:15 pm
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Its the login screen for www.ditsydodo.co.uk
Windows 7 and chrome.. Theres a redline through the http in the browser.

The message on screen is... Your connection is not private

Attackers might be trying to steal your information from www.ditsydodo.co.uk (for example, passwords, messages or credit cards).
NET::ERR_CERT_DATE_INVALID


 
Posted : 01/01/2015 12:18 pm
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The certificate's expired - over a year ago, on the 14/10/13...

Which means you should have seen this error before. (Edit: and if you haven't it means someone has reconfigured the server incorrectly)


 
Posted : 01/01/2015 12:26 pm
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Cougar is right, the cert expired quite some time ago.
That needs renewing.


 
Posted : 01/01/2015 12:27 pm
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Strange as im sure its been paid for and its the first time ive seen the error.

Thanks for the help.. Is it safe to login??


 
Posted : 01/01/2015 12:28 pm
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im sure its been paid for

When? Typically a cert lasts for 12 / 24 months and then needs to be renewed.

Who maintains the site? Is it possible someone's reverted back to an old cert by accident?


 
Posted : 01/01/2015 12:33 pm
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Thanks for the help.. Is it safe to login??

Almost certainly, though I'd be giving the hosting company a call to see what's changed / just in case.


 
Posted : 01/01/2015 12:33 pm
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Have definitley paid for hosting and the SSL certificate in early November 2014

Thanks for the help


 
Posted : 01/01/2015 12:44 pm
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That'll be it then. You've got the renewed certificate, and whoever installed it misclicked and selected the previous one instead of the new one.


 
Posted : 01/01/2015 1:03 pm

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