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So
I bid for and won a 3/4 full bottle of Shimano brake fluid. Seller seemed genuine and had loads of good feedback, I was slightly concerned that the fluid could be used and I wouldn't know but if it was clean then I guess it was worth a punt. (original listing here eBay listing)
It arrived and all looked good and I left positive feedback.
However when I have come to use it, literally 24 hrs after it arrived, I immediately noticed when I opened the lid to pour some out that there was black sediment in it.
So I contacted the seller...
Guess what - he says that there was no sediment in it when he sent it and that I am trying to return something other than what he supplied and that the pictures on the listing clearly show no sediment. They in fact do not as when you view the bottle from any side the sediment is not visible. You can only see it if you take off the lid and peer in or if you look at the bottom from the underneath (holding the botte up above your head without tipping it).
I have sent him photos supporting all this and still he refuses to accept a return and refund me.
TBH I can't be arsed to fight him over £40 (yes £40 😲 but I was desperate for some fluid) but it's the principle and the fact that he is lying. The bottle contained sediment when I got it - FACT.
Why are some people such dicks?


Am I going to get my money back or is he going to insist that I am lying (when I am not) and be believed and I will lose out?
Am I going to get my money back or is he going to insist that I am lying (when I am not) and be believed and I will lose out?
Who knows, but get a case raised straight away and go from there.
If you go through eBay they will almost certainly side with you and refund. You can print a post label off from them too so no cost. That said it looks very clean so perfectly usable if it's what you need. Either filter it or decant carefully like a fine port
I'd just keep it.
Looks fine just don't suck up the dirt.
Get a funnel and filter paper - job jobbed
Can you filter it through the remaining shreds of your dignity?
😉
I've opened a case.
If I filter it I've got to buy filters which I object to slightly but I guess I will do if I can't send it back. Ive ordered a new full bottle from Italy so if that turns up I don't need this one...
I was desperate for some fluid)
Er......just buy some LHM fluid from Halfords. I've run it Magura's - the lever feel does feel slightly different as the viscosity is a little higher with LHM but compatibility wise it's fine.
I read somewhere that because of the viscosity it was harder to bleed with LHM so I wanted genuine Shimano as I had not bled brakes before..
Pour it through a v60+ filter, do not use an aeropress
what is a v60+ filter?? I can see V60 filters for coffee on Amazon... Is there a difference?
You've been had, £40 for 3/4 bottle of used mineral oil what is the world coming to?
Litre of Citroen LHM from carparts4less was about £5
I read somewhere that because of the viscosity it was harder to bleed with LHM so I wanted genuine Shimano as I had not bled brakes before..
Magura's MT's are a complete pain to bleed at the best of times but still bled fine with LHM but I'd rather use my shoes to brake rather than pay £40 for some used Shimano fluid
Exactly how much fluid are we talking about for your £40?
Given how little should be needed anyway:
https://epicbleedsolutions.com/products/shimano-mineral-oil
If you still need some OP I have some open but unused.
Yeah - impulse buy really and it was expensive. Lesson learned there as I now know how to bleed brakes and when I bought it I hadn't done it before and was imagining all sorts of issues with just 100ml of fluid at my disposal.
The point is the cheek of the seller. I got some fluid elsewhere in the end and I would have happily kept this if it was OK.
My problem is the seller's immediate response was to call me a liar and I'm not. I take offence to being called one.
When I sell things on line I make sure that the description is as accurate as can be and if anyone had any issue I would just get the item back. I don't sell that much but I've never had an issue or had anything sent back. I expect the simple courtesy of the same when I buy things. Yes I know there's always a risk and TBH it's getting to the point where it simply isn't worth buying anything that costs more than a few quid as it's basically gambling - if you can't afford to lose your money then don't buy it.
This seller had 100% positive feedback and it's quite possible that he didn't notice the sediment in the same way I didn't until I opened it but he had a duty to check the goods he was selling IMO and in any case it's his default stance that I am a liar which irks me, especially when it's not true. It turned up with sediment in it. Whether or not it's still useable is not the point as it was sold as unused and that's my rant.
EDIT just seen your post above Rock - that's very kind of you. I am sorted for the time being though thanks.
To be fair I wouldn't have a clue how to bleed my brakes correctly
I use pentosin LHM, £7ish a litre (can’t be sure of spelling or the price,i bought it I about 10 years ago and the stickers have fell off, still works as it should)
Mercedes use it for their power steering columns, I’m a snob 😉
I just go to my lbs, they refill my bottle for me from the massive tub they have and charge me about £5. I try and recycle where I can. That was prior to the mineral oil shortage though!
I'd slowly poor it out until you just have the dregs left, then filter the last bit through kitchen roll.
I don't think it's used fluid. I mean it's a bit annoying that it's got some sediment in it but a) you're not going to scoop that up unless you try really hard and b) used brake fluid is not as clear as that.
IMO, worst case scenario, the person has emptied a syringe-full (10ml?) back into the pot, but I don't know why they would bother.
Spending £40 on a half-empty bottle though, what is the world coming to?
I think I have 2l of the stuff unopened in the garage bought during a huge brake swap about on the bikes. Why is it now so expensive?
He's posted pictures of a completely different bottle in the claim I opened... He just happens to have some pics of the bottle tilted (he's trying to prove there was no sediment in it but he's kind of missed the fact that the sediment follows the liquid and when he tilted the bottle away from him to take the pic there was no fluid visible as it was all at the other end!!! Bless!) He must be clairvoyant or something as that was dead smart to take pictures of a tilted bottle before you might need them to rebuke a not as described claim.... 🤔
What a ***********
I've stated I won't correspond with him anymore anyway now as he keeps typing "you are a scammer" in capitals when he responds and I'm not accepting that kind of abuse/defamation.
So now I want my money back just out of principle.
I think I have 2l of the stuff unopened in the garage bought during a huge brake swap about on the bikes. Why is it now so expensive?
Because you can't buy a lot of Shimano stuff at the moment (Coronavirus? Brexit? Ever Given?) and demand is outstripping supply.
Obviously you don't have to buy Shimano stuff, though, which is why despite the reasons I've listed the price still makes no sense.
To the LHM users, what difference (if any) do you notice? A slightly more solid feel could actually be very useful for certain brakes....
To the LHM users, what difference (if any) do you notice? A slightly more solid feel could actually be very useful for certain brakes….
Thinking about it I think it was some older SLX brakes that I used LHM in - the viscosity is slightly higher so it meant a slightly 'stiffer' lever freestroke feel in the lever stroke before the pads contacted the disc. I kept them on LHM for a few years before selling the bike with them on.
Sorry but responding to this specifically:
So now I want my money back just out of principle.
The second anyone starts saying they want something "out of principle", they've lost the battle already. "On principle" far too regularly translates as "I've stuffed up but I'm too far into this to back down"
I can understand you wanting your money back - you've been royally shafted at that price whether it's gritty or not - but the seller really is not going to lose any sleep over it and you come across as getting wound up. Cut your losses and chalk it up to experience,
It's not the price that I'm bothered about - I had to bid for it after all and there were plenty of other people willing to pay nearly as much as me!! I haven't stuffed up - how can I have stuffed up when I bought something in good faith and what turned up wasn't what I paid for? The "principle" here is that people like this seller shouldn't be allowed to get away with ripping people off and then getting abusive when they complain. I am not "wound up" but I'm not going to give up and cut my losses, why should I - that way they can carry on and do the same time and time again to other people.
What I am going to do is get my credit card company to sort it out on my behalf. I'll not lose any sleep over it that way either! 😉
Got it in stock here.
https://www.edinburghbicycle.com/shimano-mineral-oil?/blockquote >
It won't be - their stock system was claiming shimano 12 speed mechs were available earlier this week, and they are made of pure unobtainium.
As said above, there is nothing special about shimano synthetic brake fluid, as there is nothing special about hope hydraulic brake fluid. BITD Hope didnt even sell brake fluid, and anything was accepted for use, they only ever stated dot 5.1 or dot 4.
For XT, saint and deore ive been using the same Morris's LHM, available in any car spares shop. Because its the same stuff. The synthetic is in use with rolls royce and Citroen, again is the exact same stuff and neither manufacturer states you need their own branded product. And as will all car and motorbike brakes nobody specifies a specific brand. You go into any car shop and ask for dot 5.1, they'll give you a bottle of dot 5.1. They wont ask you what your car is, they'll just sell you it.
I have a big bottle of lhm and several bottles of 5.1 and .4, all are from car suppliers and ive been using disc brakes since 1996
Shimano by specifying a fluid are doing so to sell you something at a premium that isnt special, or uniquely formulated is it run of the mill synthetic brake fluid.
Infact its the exact same stuff cooling systems in gaming computers use and although its not recommended, you can actually drink it.
I’ve stated I won’t correspond with him anymore anyway now as he keeps typing “you are a scammer” in capitals when he responds and I’m not accepting that kind of abuse/defamation.
You never should have, just open case, let eBay deal with it. The seller probably didn't see the sediment and because of that thinks you are making it up, showing a different fluid etc,. to get the item for free. That behaviour from buyers is not unusual and if he thought he sold a good item then he can only assume you are trying to scam him.
I had to bid for it after all and there were plenty of other people willing to pay nearly as much as me!!
Not entirely the way an an auction works... 😊
Just use it, life is too short to get wound up over the small stuff.
You never should have, just open case, let eBay deal with it. The seller probably didn’t see the sediment and because of that thinks you are making it up, showing a different fluid etc,. to get the item for free. That behaviour from buyers is not unusual and if he thought he sold a good item then he can only assume you are trying to scam him.
I did open a case. All this communication is an response to the return being requested. I even suggested to him that he may not have noticed the sediment etc. because I didn't notice it myself until I opened the bottle. I have been perfectly reasonable and polite and I simply asked to return the item. I haven't tried to keep it and get money knocked off which is the type of thing I've heard about being done. He keeps saying things like I must have added water to it and stuff like that - I don't think he realises that the water would separate from the oil and be visible as such. Gawd knows.
Even if I was a "scammer" it makes no sense though. I could sell the contents of the bottle he sent 100ml at a time for £60+ so clearly I'm not trying to make a few quid out of him (and we are talking about literally a few quid - so pointless hassle for that). Why would I want to send it back for any reason other than it wasn't what I paid for? The "scam" he is suggesting is that I have taken some of it out, contaminated it with some fluid I already had, replaced the rest with water and then kept what I took out for myself and thus getting some for free. What would be the point of that? It wouldn't work as the water wouldn't mix wit the oil anyway. Why would I even bother buying second hand fluid in the first place if my sole intention was to get rid of some second hand fluid I already had! I could have decanted the fluid I already had, sold it as new in 100ml containers then bought some more with the proceeds if I wanted to swap it for new fluid. CBA with that anyway. Crikey - the amount I spend on bike stuff each year makes my eyes water and if I was up to no good it would hardly be with some eBayer over £40! I'm not a scammer and if I was I would come up with a much better one than that!
If I was just after free fluid then I could very easily buy some online (once it's in stock obv!!) and then return it with some missing or something, I don't know, I've never considered it funnily enough. 🤷♂️ I'm not about to commit fraud for £10 - which is what a 100ml bottle seems to cost.
Anyway, rant over. He's not going to accept a return and he must have sent about 5 messages last night accusing me of various tactics, including trying to make the bottle look different by making it dirty (surely I would want the bottle to look the same ???) and adding water to it 🤦♂️ - none of which make any sense - perhaps he'd had a few beers by that point. It's all in the case history anyway.
Hey ho. Last time I buy anything of eBay that doesn't come from a business seller that's for sure and even then it would have to be something that I could literally not get anywhere else or was less than £5
Rant definitely over now. Thanks for listening (reading). 🙂
You lost me at
It arrived and all looked good and I left positive feedback.
As
I was slightly concerned that the fluid could be used and I wouldn’t know but if it was clean then I guess it was worth a punt.
Surely with that in mind you would have inspected it more closely before leaving the positive feedback ?
Buy some Codes
Surely with that in mind you would have inspected it more closely before leaving the positive feedback ?
Yes well I wish I had. I also wish I had videoed myself opening the package and inspecting it. The bottle looked OK anyway, it had clear red liquid in it and the sediment is not visible without opening the bottle. I gave it a shake and put it aside.
Fortunately I paid with Amex - they are brilliant at this sort of stuff and it's why I use their cards. I have already got my money back and they have closed the case! Job jobbed as they say.
I have already got my money back and they have closed the case! Job jobbed as they say.
Presumably you returned the item before doing that though, or are you actually trying to scam the seller?
you paid forty quid for an open bottle of oil from a stranger on the internets.
wow.
Yes well I wish I had. I also wish I had videoed myself opening the package and inspecting it. The bottle looked OK anyway, it had clear red liquid in it and the sediment is not visible without opening the bottle. I gave it a shake and put it aside.
Maybe the person didn’t know it was there either then ?
Presumably you returned the item before doing that though, or are you actually trying to scam the seller?
Hardly trying to scam him - have you read all my other posts? I will happily return it if he allows me to and issues a return label via eBay so I don't have to pay. I'm certainly not going to return it my cost! If he had let me return it when I asked, I wouldn't have had to involve my CC company obv.
Maybe the person didn’t know it was there either then ?
No I don't think he did. I think it is a genuine mistake on his part, but he should be willing to accept that and just let me send it back. Genuinely it turned up with sediment in it, mistake or not. I think he has bled his brakes, looked at what came out and thought that looks OK I'll just pop it back in the bottle. Only when it has settled has the sediment been apparent and like I said it's only visible if you open the lid or look up from underneath. He could easily have just had it on a shelf and thought I'll sell that - not my fault he didn't check it properly though.
you paid forty quid for an open bottle of oil from a stranger on the internets.
Yeah - sort of impulse bid when I couldn't find any and I forgot about it and then won it! 🙄
im going to the shed to see how much my mineral oil is worth, and if it has some sediment
So is mineral oil the new bitcoin?
The point is the cheek of the seller. I got some fluid elsewhere in the end and I would have happily kept this if it was OK.
My problem is the seller’s immediate response was to call me a liar and I’m not. I take offence to being called one.
I feel your pain. I bought a Specialized Stumpy Expert from a lying bastard of a seller on here that turned out to be an absolute lemon. I stupidly believed the crap he had written the description as it never really occurred to me that anyone would be that dishonest.
But he was and I wasted a few hundred quid. Ho hum.
But he was and I wasted a few hundred quid. Ho hum.
Ouch. At least mine was only £40. "Buyer beware" is the old advice and I wish I had done just that. Once bitten however.....