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I have multiple SONOS speakers around the house. Back end of last week I bought a new laptop and since then some of the speakers have been dropping out - they stay off for a few minutes then come back on. They might then work fine for a few hours then start dropping out again. I'm guessing its some kind of IP conflict but I'm 100% no IT expert.
Can anyone offer some simple suggestions to sort it out?
Are you still using a bridge for your SONOS system?
If so, try removing it and set the speakers up directly via your home wifi.
No, they are all connected via WiFi.
I've had the same thing in the past. When I submitted diagnostics to Sonos, they reckoned that the "source" speaker was on its last legs and it had too many corrupted memory segments to handle linking with other speakers.
To be fair, a new speaker did sort the problem but it was annoying that a speaker could become obsolete like a phone.
Had a similar problem a while back. In the living room I have a Beam along with 2 Symfonisk speakers which kept dropping out. Did a bit of googling which suggested a conflict with the wifi channels. Used a wifi analyser app to find an empty channel and switched my wifi to that channel and since then the speakers have been fine
@Fat-boy-fat , I am going to spit the dummy if I have sonos stuff going obsolete. This can't be right. Can you not revert to an older version of the software?
My SONOS (3 speakers) has always done that if I play to all of them. Don't do it enough to start looking into any interference. Everything else in the house works fine.
https://support.sonos.com/s/article/3286?language=en_US
It wasn't a software thing unfortunately. Apparently, the RAM was corrupted to an extent and it had got to the point that it couldn't handle being the hub of sharing for a set of speakers. This was a gen 1 zone player, so very old but still annoying.
Yeh, the more recent ones don't work like that (Play 1's so fairly old but i have in Ikea one as well), they don't have a hub speaker.
I'll try the wifi app and see if that helps.
OP, I'd go with IP conflict as a starting point, as the timing fits. The best way to check is to go to your router's status page (192.168.0.1) and see what IP addresses the Sonos speakers are taking for themselves, and ideally set a rule that your new laptop is assigned a different IP address. Sonos speakers are a bit of a b*gger at just taking any IP address they fancy regardless of rules you try to set up.
Another possible option would be to hardwire one speaker with ethernet cable; that would then become the Sonos that networks the others, and it may improve that stability a little.
Another possible option would be to hardwire one speaker with ethernet cable
This.
Sounds like wifi coverage to me, could be a neighbour is using the same channel and that is why your coverage has become worse.
Not impressed with the Ikea version thing... seems to be unable to keep a wifi connection unless its about a 1m away. Drops out a lot skips tracks just a bit crap
If you use an Ethernet cable in one of the speakers SONOS creates its own mesh network for the others. I would try that….