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At the beginning of this year, I decided that rather than getting our secretaries to email across requests for services from the local hospital, I'd send them myself as it cut out a link in the process, and saved time overall.
I'd send the request form as an attachment using Outlook on my computer.
The first few I checked that they were going through correctly to the correct recipients, and they were.
A few months in, we had a few clinical incidents with requests not being received by the hospital, and indeed when we checked they were not reliably going through. No error messages or return to sender emails received by myself though. Nine times out of ten they went through no problem, one time in ten, they wouldn't.
Now, six months later, all the missing emails have suddenly turned up in people's inboxes, and so we're getting patients called in for duplicate scans and all sorts.
How the **** has an email taken ~ 6 months to arrive at it's destination?
They've got blocked in some sort of server-side spam/junk filter and whoever administers it has just spotted it and released them all, would be my guess.
Wasn't there a big hoo-ha about this fairly recently? (Newcastle initially but I bet loads of places)
Edit - other way around, wasn't it. Hospital letters not going to pts.<br />Soz