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My Sky Q contract is up and I'm weighing up a switch to Sky Stream instead. Anyone made the move and able to comment on whether they prefer it? Reading tech forums it seems a real love it or hate it thing.
I think cost would be similar and one definite benefit would be I'd be able to get UHD Sky stuff (eg. football, F1) on my second TV which I can't at the moment (stupid Sky Q limitation that Sky Q mini-boxes are HD only). On the flip-side, I am a bit of a luddite in that I like to record things so think that would be a real culture shock.
Sky Stream user here. I’ve got the wee puck, no ethernet as my Sky router is in the same room and, on paper, 500mb. Also opted for the UHD package/Sky Sports. Takes a few days to get up to speed with full use of Sky Store\UHD settings, but once working properly, it’s brilliant. Quality picture & sound. <br /><br />However….particularly with HD/UHD live events I get a sound followed by a picture drop out. Not every time, but enough to piss me off. Only disconnecting the puck from the power supply seems to sort it out, which when watching live sports is a pain in the arse. Sky forums suggest it’s a regular occurrence, whether hard wired or not. It’s a known problem, and I’ve had a refund of my UHD package for the year. Every other app on the puck (Amazon, Netflix etc don’t suffer from these problems). You’ve also got to cope with the inevitable delay on live tv…so don’t be watching flash score for football. NYE happened 10 seconds earlier IRL than in my house this year!
My Sky Q contract is just running out too.
I'd prefer to keep that running but not pay full whack.
Does anyone know if they might offer a better price than just reverting to standard tariff?
If Stream is anything like Now TV I wouldn't bother.
I tried Now for F1 and simply, if you couldn't watch the race live it could take up a a week for it to be available on-demand.
Does anyone know if they might offer a better price than just reverting to standard tariff?
Like other TV services you need to do the threaten to cancel dance. Last time I got a decent discount with “what can you do to make me stay” via customer services, but from what I’ve read they are now playing it harder and potentially you need to cancel and then talk to retentions in the period before the services actually ends to get a decent chuck off. I think at least 30% off listed price is not too hard to get.
Based on my experience with Sky Glass and therefore the Sky streaming services, I would have stayed with Sky Q.
Glass and stream are different beasts wrapped in the same gu skin.
Glass is at best average.
Sky Puck user here…..garbage. Every so often I have to reconnect the remote to the puck, sometimes that works other times it’s a complete reboot. BBC iPlayer on mine doesn’t allow me to “watch from start”, that service is unavailable right now….. Fast forwarding the ads (that I have paid extra for) sometimes causes the puck to freeze. Sky customer services blame my broadband….also provided by Sky and is 330mb so fast enough.
I was a Sky Q customer, should have stayed on it. Worked fine with zero issues.
I was only thinking yesterday that my Sky HD 1tb hard disk box can't last forever and what I'd do when it dies. I don't fancy Sky Q or Stream... so I might just drop Sky.
I know someone who got the stream package and is very happy with it. They have the whole package apart from sports and when they moved over took the internet connection as well. In total it cost about half what she was paying a month and that included a 65" TV but I'm not sure how long she'll be stuck with them to pay up the TV.
Off the top of my head I'm sure she's under £50 a month for the lot.
Our tv aerial blew down just before Christmas so I opted for sky stream without giving it much thought.
It has been great for us, we get entertainment and ad skipping which makes catchup tv so much better.
My father who has Sky Q had a play and likes it. he thought it would pretty much half his bill however.
Referencing the post above the Sky glass payments are over four years as standard. You can buy them outright for the same total cost and I believe they sell refurbed units
Glass is not an option. I'm not going to spend top dollar on TV a service to run it through meh hardware 🙂
Not sure if it's the same, but whenever i watch football or live events on my sky go it's got a minute or two lag, pain in the arse for live footy, is this the same with stream?
Not sure if it’s the same, but whenever i watch football or live events on my sky go it’s got a minute or two lag, pain in the arse for live footy, is this the same with stream?
Seems to be about 30 seconds. I can live with that as used to worse than that when watching TNT Sport (nee BT Sport) via Apple TV app.
Now spoken to Sky. Sky Q bill had gone from £65 to £103 (for Sky Sport, Netflix premium, UHD, multi-room with 2nd box). Best price they can give me for Sky Q was £87, and price for equivalent Stream package is £85. Given price is essentially the same I'll probably stick to Q, but still slightly tempted to dip my toe into Stream given that I think I could just cancel it within the 30 day cooling off period and go back to Q if I wanted to.
Not looked into it recently but I think originally you couldn't order Sky Stream if you had an active Sky Q contract (I was going to see if I could live with it vs Sky Q). A lot of the problem with Sky stuff is the cheap and crap hardware they provide in order for you to use it and there being no alternatives (even Sky Q boxes have a lot of issues).