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I am a but stumped. I only have one laptop - a work one that *may* be locked down so I can't even do what I want to do.
I have been cajoled into becoming the welfare officer for the local football club - they run about 40 or 50 kids teams and as part of the role I have to do teh DBS checks etc,
So far so good.
I have inherited an email address that I can set up on my phone - welfare@nameofthefootballclub.co.uk
It was straightforward to do, I just used a mail app. and went to mail.nameoffootballclub.co.uk and added the password and I was away.
I have tried using the built in 'Email & accounts' setting which gives me the option to sign in to an outlook, exchange, google, yahoo, icloud or other account (POP, IMAP)
I select 'other' as the email is in the nameoffootballclub.co.uk domain. It just won't recognise it.
Is there a way of doing this?
Thanks
Do you know who hosts the email domain? They should have all pop, IMAP, etc info
For example this is the info for one.com hosting. https://www.postbox-inc.com/setup/email-settings/access-one-com-via-imap-smtp Yours should have something similar
They may also have their own web based mail access which is less powerful but easier to use
If it worked with the mail client on your phone, with mail.nameoffootballclub.co.uk as the server, it should work on your laptop unless it's been locked down. Since you know the server name I don't think you need to know the hosting company. Check that all the other settings on the phone (port numbers, encryption, etc) are the same on the laptop.
If your laptop allows it, open a command window (see below) and type
ping mail.nameoffootballclub.co.uk
if you get a response, the laptop isn't blocking it (although it may be blocking you from adding another email account).
Command window: normally you can click the start icon and type cmd, but if that's blocked, sometimes you can press the Windows and R keys, then type cmd.
Here be dragons. Sack off the app and use webmail. Life's too short.
Talk to whoever set it up for details. Someone somewhere has created that address in order to be able to give it to you so they must know who hosts it and how to access it.
Thanks all
The guy has sent me the following info:
Incoming:
-Username (welfare@nameoffootballclub.co.uk)
-Password
-Server (nameoffootballclub.co.uk)
-Port (993)
-Security type (SSL/TLS)
Outgoing:
-Username (welfare@nameoffootballclub.co.uk)
-Password
-SMTP Server (mail.nameoffootballclub.co.uk)
-Port (465)
-Security type (SSL/TLS)
Trouble is, he has never set it up on a computer just his phone - which I can do.
I just don't know where to type this ^ information. When I navigate to mail.nameoffootballclub.co.uk it takes me to the homepage of the club.
Sack off the app and use webmail
I googled webmail but there were so many hits from so many different companies I didn't know which one to pick!
Open a Gmail account for your club if they don't all ready have one. From there you can link your welfare@nameoffootballclub.co.uk address using the GMail help system. Microsoft Live will also allow such things if you have an aversion to Google.
Thank you Sandwich, I have managed to use Gmail to enable sending from the welfare account, it isn't recognising the incoming credentials though. Could this be because Gmail asks for POP and the one I have is SMTP? (or is that a really stupid question!)
Figured it out - thanks for the Gmail tip sandwich and thanks everyone for the help.
Nothing like a bit of email wrangling early in the morning to get the brain hurting.