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Hi all,
This question is not specific to google workspace but that is what we use. We have a number of email addresses set up that indeviduals access such as chairman@foo.co.uk & secretary@foo.co.uk
Once set up that person has set up a password or changed how they log in using one of the various styles.
My question is how should this info be saved, stored & maintained to cover the case of being run over by a big red bus or more likely the person just getting pissed off & moving on ?
As an admin user myself I can step in & change access for myself or others but I still need to cover the big red bus getting me !
your thoughts o wise ones please. The simplest option & perhaps obvious is just an envelope held by say the chairman & vice
The envelope option might be mildly challenging with any MFA requirements you may or may not have.
Mitigate the bus factor by having >1 super administrators?
I do this for a charity and I just have me and another user as a super admin. We can change passwords and log in as other should we need to in an emergency.
Writing stuff down and putting it in an envelope seems unnecessary.
Cheers, we have two super admins so yeah, I'll leave it at that.