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I bought a used laptop in January which had a slightly loose USB port. It still worked and charged, so I let the seller know (no response) and carried on. A fortnight ago the port stopped working completely so while the laptop still worked and could be charged through the second port, it was obviously faulty.
eBay mostly unhelpful as return period had passed, and seller still not responding to messages. Raised a claim with Nationwide credit card who very surprisingly gave me a full refund.
Radio silence from eBay and the seller. Presumably it’s OK to keep using it? Technically, whose property is it now?
Technically it belongs to the CC company until you pay them (I'd think, IANAE)
Raised a claim with Nationwide credit card who very surprisingly gave me a full refund.
I'm kinda suprised by that! Item bought as used (which, under the eBay terms means everything should work) but 3 months later it breaks. I'd have thought that was on you, but Nationwide seem to think otherwise for whatever reason.
Obvs you 'could' get it fixed and carry on using it - but if the seller asks for it back* you'd have to comply and you'd have fixed it or him!
* if I was the seller I'd want it back as soon as I saw the money had been clawed back, but who knows 🤷♂️
(edit: I see that Section 75 covers used good also - I really should use my credit card more!!)
Technically it belongs to the CC company
Take the laptop to your nearest Nationwide and hand it over at the counter. Happens all the time, so they will know what it's for 😂
ps. do you need a decent laptop, OP? I have a superb little Dell you could spend your ill-gotten gains on (serious)!
* if I was the seller I'd want it back as soon as I saw the money had been clawed back, but who knows 🤷♂️
It depends who paid. It might be Nationwide if it's below some admin threshold or other, rather than from the sellers bank
(edit: I see that Section 75 covers used good also - I really should use my credit card more!!)
Most people probably should. I used mine for loads of big purchases over last year for new kitchen and the company providing my £10K cooker went into administration before it was delivered. Raised a section 75 and got the money returned on the evening of the 31st day (they have 31 days to respond) I pretty much use a credit card for any new purchases now (even though I pay it off a day later)
Item bought as used (which, under the eBay terms means everything should work) but 3 months later it breaks.
I think the fact that I raised the issue with the seller straight away and had a record of this helped, even if it was along the lines of "just so you know, it's doing this".
company providing my £10K cooker
That's some humblebrag.
Surely everyone on this forum has an Aga don't they? The point was the £10K and the fact I got it back rather than the item in question, also my bike only cost £700 if that equals it out a bit.