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Craghoppers popped up on Facebook and these trousers were cheap so I bought them and 2 t shirts.Confirmation email went to junk and it looks well dodgy. They obviously have my credit card details can they do any further purchases with them?
Dodgy or not?
Scam. https://uk.trustpilot.com/review/ukoutdoorgear.store
Always look places up on Trustpilot before buying, especially if found via Facebook ads
Hosted Domain owner in China, domain registered to a fake address, logo and domain name don’t match. Scam.
Domain name was registered a week ago for the minimum of one year using nonsense registrar details. I'd concur with Kelvin, scam.
https://who.is/whois/ukoutdoorgear.store
Damage limitation, contact your card provider ASAP.
Reading the return policy, quotes 'round trip' return fee of $30 and only 10 days for returns which isn't UK law
There needs to be some better regulation of advertising on Facebook / instagram.
if you report a scam advert or page their only action seems to be to be ‘oh well you can’t see it any more so forget about it’ - it stays visible and active for anyone else. And they keep taking the money from the advertiser.
if the advertisers are criminals taking their money is a ‘proceeds of crime’ isn’t it?
it seems to fall to our banks to compensate any losses (if you’re lucky) but really the sites actively connecting the scammer to their target and taking a cut need to be ones making good.
Yep, that's me never buying anything off FB again.
Luckily Amex are sorting it.
There needs to be some better regulation of advertising on Facebook / instagram.
if you report a scam advert or page their only action seems to be to be ‘oh well you can’t see it any more so forget about it’ – it stays visible and active for anyone else. And they keep taking the money from the advertiser.
I agree. So many adverts on social media sites that are scams now - and not enough responsiveness or controls to check it.
I just work under the basis they’re either [i]all[/i] scams, or just shite quality products. Don’t really understand how anyone with half a brain could fall for them. 🤷♂️ (sorry OP 😂)So many adverts on social media sites that are scams now
There needs to be some better regulation of advertising on Facebook / instagram.
if you report a scam advert or page their only action seems to be to be ‘oh well you can’t see it any more so forget about it’ – it stays visible and active for anyone else.
Not always true. I've reported these in the past and they've been taken down - usually within 24 hours . I guess it's just that more pop up.

Just had another email from them saying it's been dispatched.
Why bother?!
To attempt to delay reporting of their scam... they put these sites up knowing full well they won't last long... but they want them to do their job for as long as possible... before repeating the scam with a new domain name.
stage 2 of the scam maybe, if you haven't realised already? "You parcel is being held at customs/courier needs a release fee/etc etc"Just had another email from them saying it’s been dispatched.
Why bother?!
Possibly also to delay people cottoning on for as long as possible? So as not to report site as a scam, etc, and giving them time to withdraw funds?
Not always true. I’ve reported these in the past and they’ve been taken down – usually within 24 hours . I guess it’s just that more pop up.
why not do the due dilligence to decide if an ad meets their standards before they punish it rather than afterwards.
they publish, we complain, they remove, the exact same ads come up again, someone else complains they remove. And on it goes, Facebook keeps taking the payments, the scammers still find their victims, it looks like something is ‘being done’ to address it but the only people doing anything is us and the net effect in terms of protecting consumers is zero.
removing the adverts after they’ve been published is fruitless- they’ll have already reached everyone they need to reach, the scammers will already have got what they wanted moved on.
I think you know the answer to this. How would it benefit them? As it is they have the public doing 99% of their work for them in hunting down rogue adverts. This is one of the things that happen when people expect everything to be free on the internet!!why not do the due dilligence to decide if an ad meets their standards before they punish it rather than afterwards.