Ring home alarm cam...
 

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Ring home alarm camera question.

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Got all the door and motion sensors set up with system disarmed while we are in.
The camera however sends me an alert everytime I'm in the kitchen ,how do we disarm it while home?


 
Posted : 16/01/2023 12:42 pm
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Can we set it so the camera only works when the alarm is set?


 
Posted : 16/01/2023 1:05 pm
 gray
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That's exactly what I've done with my outdoor camera (Ring alarm system).


 
Posted : 16/01/2023 1:56 pm
 gray
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In the app, try going to devices, select the camera, then select mode settings and go from there.


 
Posted : 16/01/2023 1:58 pm
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Might be worth leaving to catch whoever is drinking the R-Whites?


 
Posted : 16/01/2023 2:25 pm
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Also it makes a noise everytime I open the back door.
Surely there must be a way to turn that off?
Why isn't Disarm disarming?
Is it meant to be this rubbish?


 
Posted : 16/01/2023 5:06 pm
 gray
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Settings, modes, disarmed, chirps (turn them off).

Mine works fine, not had any problems with it. I quite like the chirps - if I'm upstairs and someone opens the back door then I hear it.

No offence, but I wouldn't dismiss it as rubbish before you've fiddled around with the app to figure out what you can and can't do with it.


 
Posted : 16/01/2023 6:21 pm
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Turned to home then to disarm ,voice says Disarmed.
Still getting notifications of doors opening and people in the kitchen.
A common issue apparently. I’m filing under rubbish.


 
Posted : 16/01/2023 6:54 pm
 gray
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But have you switched off those things in the settings?


 
Posted : 16/01/2023 7:00 pm
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We still get alerts that the door has opened.
null


 
Posted : 16/01/2023 7:14 pm
 gray
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That sounds rubbish.


 
Posted : 16/01/2023 7:21 pm
 gray
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So, when you say notifications, you mean a message pops up on your phone, yes? On mine, that 'Open alerts' toggle toggles those on or off and works fine. Sorry if yours doesn't. The chirping noise can be switched off if you want according to the mode (e.g. in disarm mode they are all silenced). That works fine on mine too, I just tested it. Maybe yours is rubbish. Shame if so. Sozza!


 
Posted : 16/01/2023 7:25 pm
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We get the sound alert when we open the back door and a tinkle when we go in the kitchen.
Definitely rubbish.


 
Posted : 16/01/2023 7:27 pm
 gray
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I think you should send it back.


 
Posted : 16/01/2023 7:29 pm
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That is my thoughts too .


 
Posted : 16/01/2023 7:33 pm
 gray
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Yeah. Why don't they make a way to turn those noises off?


 
Posted : 16/01/2023 7:35 pm
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There's a difference between alerts and chirp tones. Alerts push a nitification onto your phone. The chirps sound independently.

If you don't want either you need to turn off alerts and set the chirp tones to none.

You can do this either in bulk via the modes or individually using the sensors themselves.


 
Posted : 16/01/2023 7:48 pm
 gray
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No, no, no. It's rubbish. 🙂


 
Posted : 16/01/2023 7:52 pm
 gray
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(BTW you don't have to individually set the chirp tones for each sensor if you don't want to, in the mode settings you can just globally switch off chirps for a given mode, e.g. in disarmed mode have the chirp off, but on in a different mode.)
Edit: Ooh did you edit or did I just not read your message fully? Sorry if so!


 
Posted : 16/01/2023 7:55 pm
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I've turned off the sound door opening makes. Can we turn the live camera off when we are in the house?


 
Posted : 16/01/2023 8:02 pm
 gray
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What do you mean by turning the live camera off? Do you mean make it so that you don't get notifications when it detects motion, or stop it from recording clips, or disable it so that someone with the app can't look through it, or something else?

(I don't have an indoor camera, only outdoor one, so there's a chance that it might work differently.)


 
Posted : 16/01/2023 8:08 pm
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So someone with the app can't see it.


 
Posted : 16/01/2023 8:23 pm
 gray
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Go to settings, then select modes, then select the disarmed mode, then cameras, then select your camera, then toggle live view.

I've not tested that on mine.


 
Posted : 16/01/2023 8:56 pm
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Have put the app on my iPad as well as my phone and that seems to give options previously unavailable. I am prepared to concede that after a lot of tinkering it’s not rubbish.


 
Posted : 16/01/2023 10:46 pm
 gray
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Oh that's good.

No more tinkling in the kitchen though.


 
Posted : 17/01/2023 9:20 am
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Possibly my last question... I've got it set up so that if we are broken into my phone makes a loud noise. It also makes that loud noise when I switch from Disarm to Home.
How can I make it not make a noise?
The settings I can see are Ring Alarm and Ring Alarm -Critical. Both are turned on , what's the difference?


 
Posted : 17/01/2023 9:51 pm
 gray
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Is that on Android? I'm on iOS - might be different. I've switched off push notifications for mode changes. It does email me for those though.

I think better control over alerts and notifications sounds in different scenarios would be good. I think that's limitations in the phone operating systems though.


 
Posted : 17/01/2023 10:12 pm

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