Revolut X
 

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Revolut X

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Has anyone here downloaded the Revolut X app that was on offer via the main revolut app recently?

I did and am having trouble withdrawing funds from it now...

I have funds that show in my account but when I click "withdraw" the next page shows £0 funds to withdraw..

Currently on the online help chat assistant which I assume is just a bot as we are going round in permanent circles


 
Posted : 20/10/2024 3:47 pm
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It's not directly twisted to your problem at all but after the Panorama investigation into Revolut I'll be steering away from them.

Anyway, hope you get sorted mate and I feel the pain of the infinite bot loop! It's almost like a computer game where you have to choose some obscure option to magically get passed to a human. Incredibly frustrating.


 
Posted : 20/10/2024 9:43 pm
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after the Panorama investigation into Revolut I’ll be steering away from them.

I'm amazed that some people seem happy to put £1000's with any financial institute that does not have the protection of being an actual bank!

I use Revolut for travel and an everyday petty cash fund and they're absolutely fine for that - but I don't put more than £200 in there at any one time.


 
Posted : 21/10/2024 10:02 am
leffeboy, kelvin, leffeboy and 1 people reacted
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I’m amazed that some people seem happy to put £1000’s with any financial institute that does not have the protection of being an actual bank!

ooofffttt, I hadn't realised that before now! Just figured they were another "challenger" bank ala Starling and Monzo.

"As we're an electronic money institution and not a bank, your money is not covered by the Financial Services Compensation Scheme (FSCS)" full pass on that


 
Posted : 21/10/2024 10:11 am
Poopscoop and Poopscoop reacted
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full pass on that

To be completely accurate they have now met the requirements for being an actual bank in the UK but it's still not 'official' yet.


 
Posted : 21/10/2024 10:22 am
 IHN
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I work within the payments area of retail banking and I wouldn't touch Revolut with a bargepole.


 
Posted : 21/10/2024 10:33 am
hatter, Poopscoop, Dickyboy and 3 people reacted
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They're fine for travel money/foreign exchange and holding small amounts, actually very cost effective - I use them all the time for that, but I absolutely would not be holding larger amounts with them until they become a fully fledged bank.

For the record they are in the "mobilisation" phase of obtaining their full banking license - this means that they're technically a bank , but most deposits are not covered by the deposit guarantee scheme yet. It Wouldnt surprise me if they dont exit the mobilisation phase in this attempt. I think they have 12 months from the beginning of the mobilisation phase to meet all the requirements that the fca/pra stipulate in order to be given a full license .

https://www.bankofengland.co.uk/prudential-regulation/new-bank-start-up-unit/new-bank-authorisation-process


 
Posted : 21/10/2024 11:24 am

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