Retaining email new...
 

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[Closed] Retaining email new provider

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Anybody successfully or unsuccessfully retained their email address after leaving plusnet?

I know there’s g and hot options but It will take some time to transition as I’ve used the provider one in a lot of places


 
Posted : 17/11/2021 5:39 pm
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What I do is to have my own domain (blahblah.co.uk) and use a forwarding service to direct mail from my domain (me@blahblah.co.uk) to my email provider (me@them). That way if I move provider I retain my own email address and just have to change the forwarding address (me@adifferentthem).

Too late for that process for you now though I'm afraid.


 
Posted : 17/11/2021 5:51 pm
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Might as well take the plunge now and get an address you can keep. Outlook works for me.


 
Posted : 17/11/2021 5:54 pm
Posts: 428
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There are some threads on the Plusnet forum that suggest you may be able to keep the email for a monthly fee (£1.06 back in 2018/2019)

As others have suggested, go with an address not tied to your ISP but this could be a temporary option to avoid missing emails in the short-mid term


 
Posted : 17/11/2021 6:28 pm
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Yup I know the smart thing to do is not use the email tied to the ISP.. guess no one else as foolish as me to need to move and keep their email address


 
Posted : 18/11/2021 10:10 pm
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Anybody successfully or unsuccessfully retained their email address after leaving plusnet?

I know there’s g and hot options but It will take some time to transition as I’ve used the provider one in a lot of places

Even if you can carry the address over to another provider, use the time that buys you to transition to something ISP independent as promptly and efficiently as you can. ISP provided email addresses are a bit of a rouse to retain customers by making it problematic to switch - but ISP brands change hands (as Plusnet has done once already) and the new owners aren't always keen for those legacy customers to keep using a service whilst advertising someone else's brand name with their email address. So you can lose an address even if you're a customer, let alone if you're an ex-customer.

A friend got caught out with a Virgin.net address - virgin sold those .net customers to Talktalk  who, as soon as was seemingly polite to, ditched the virgin branded addresses. She'd used it as a login for various online accounts including a business related instagram account. its only when she decided she wanted to get rid of that account because it was no longer relevant (and actually undermined her current business activities) that she discovered that  she couldn't log in to Instagram and couldn't do a password recovery because virgin.net accounts have all vanished. She can't convince Instagram that she's the account owner and can't get it closed.


 
Posted : 18/11/2021 10:23 pm
 MSP
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She can’t convince Instagram that she’s the account owner and can’t get it closed.

Doesn't data protection law now state that after no contact for 2 years accounts should be automatically removed (or something along those lines).


 
Posted : 19/11/2021 8:07 am
 poly
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Doesn’t data protection law now state that after no contact for 2 years accounts should be automatically removed (or something along those lines).

No.


 
Posted : 19/11/2021 9:02 am

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