You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
I paid a deposit of £500 to partly cover the cost of parts (injectors) for some work I'd arranged to have done on my van by a mobile mechanic, fast forward 3 months and the works hadn't been completed - I got fed up of continually being fobbed off and asked for a refund, initially they said they would refund, but 3 weeks later no sign of refund. Where do I stand here? I'm at my wit's end and am considering small claims court but unsure if this is an option? Any ideas? This forum always seems to be a pretty knowledgeable place on things like this.
How many times have you asked? I'd probably give it till the end of the month and then send a 'letter before action' - plenty of templates online.
Initially asked for refund 11th of May, he then promised I was top of the list and would have it done within 2 weeks. I got fed up and have been chasing since weekly, then got told he was waiting for his accountant to refund 2 weeks ago which hasn't happened and now chasing every other day.
Given the delay and broken promise I would call them first thing on next working day to give them the options of...do the job promptly or refund deposit immediately; make it clear you will go small claims court if they do neither.
Time to find another mechanic.
nitially asked for refund 11th of May, he then promised I was top of the list and would have it done within 2 weeks. I got fed up and have been chasing since weekly, then got told he was waiting for his accountant to refund 2 weeks ago which hasn’t happened and now chasing every other day.
Letter before Action now, give him a firm deadline of two weeks, then go to small claims.
Thanks for the replies, I am going to draft a letter of action tomorrow and get it sent recorded delivery & see if it kicks starts things.
<p style="text-align: left;">Funny he needs to get his accountant to do the refund...he didn't need his accountant on hand when he took payment did he?!</p>
Letter before Action now, give him a firm deadline of two weeks, then go to small claims.
Standard deadline for LBA always used to be one month.
Then submit a claim immediately after that time.
Reason being it gives them a reasonable deadline to pay up once they know your really serious this time, and it demonstrates to the court that you are not rushing into litigation, and removes any chance of the mechanic pleading mitigation on that argument.
Credit card charge back?
I had similar with a chap who was supposed to repair my windows. The letter before action got me my money back