Read your meters!

Thanks, good reminder!👍

It's way at the back behind a stack of logs, motorcycle kit and tools.

Don't think I can be arsed. 😐

or ... over read it, saving money (and committing fraud).

Done, good PSA thanks

My gas meter won’t give a reading. Engineer is booked at the earliest available appointment- for late January, so I’ve been unable to do any energy switching/price assessment this winter. Hoping I don’t get a massive bill as a result.

quick check of mine shows that in the last month i used 5 times as much gas as in the whole of 5 months of summer.
Electric use has been the same every month

and Im only heating one room

My gas meter won’t give a reading. Engineer is booked at the earliest available appointment- for late January, so I’ve been unable to do any energy switching/price assessment this winter. Hoping I don’t get a massive bill as a result.

The gas smart meters send their readings through your electric meter, so might be an issue if they are far away from each other.

The readings are still shown on it, so shouldn’t affect your bills if you are submitting readings to the supplier.

i used 5 times as much gas as in the whole of 5 months of summer

. We use 97% more oil in winter than we do in summer fairly certain that's not a conspiracy

@j4mie it won’t display a reading at all- when you press the buttons to get a read you get other messages but not readings. It’s not just the upload that’s broken. Fingers still crossed!

and Im only heating one room

It's not this room is it?

We use 97% more oil in winter

so you use twice as much, i use 25x as much

My (non-smart) electricity meter has had a blank display since last April. 8 months of chasing, 3 missed appointments, and it should get sorted this Thursday....... So, no switching suppliers,  no chance to save money by cutting use. To make it worse, there's a big credit balance on the account, which they have been refusing to refund because I can't give them a meter reading. eon, i'm switching supplier the moment you sort out your meter.

my last job included resolving issues like these.

I don't miss it at all, suppliers are terrible

so you use twice as much, i use 25x as much

Maybe I use more in summer than you....

Heating volumes of (normally poorly insulated) air space costs more than heating a relatively small well insulated tank of water

Coupled with a probable short cycling boiler the non efficiencies are off the scale.

quick check of mine shows that in the last month i used 5 times as much gas as in the whole of 5 months of summer.
Electric use has been the same every month

and Im only heating one room

Wut?

There's no way that's right unless you're heating a draughty barn or something is seriously broken.

Went to do mine. I got an email from British Gas a few weeks ago saying they'd transitioned us to our new system. Didn't pay much attention.

Read my meter yesterday and it's saying 2194

I go to put it in the app. The app says that reading is far too high and wont let me enter it

I check previous readings and on the day they transitioned me to this new system, there's a reading of 2789 and then a second reading of 185

It looks like they've screwed up this transition with this bizarre second reading

Of course their customer service is unavailable by phone or webchat

I read mine every month, and log it on a spreadsheet - sounds daft, but I al least know what my consumption looks like over the past two years.

I take photos - sometimes they want photo proof to resolve issues as described by Boardinbob

I take photos

Yeah, done that!

quick check of mine shows that in the last month i used 5 times as much gas as in the whole of 5 months of summer.
Electric use has been the same every month

and Im only heating one room

Depends on on your actual usage figures

There’s no way that’s right unless you’re heating a draughty barn or something is seriously broken

In summer I use less than 5m3 of gas per month, this december I used just shy of 150m3, thats a 2900% increace if I compare december consumption to July... it looks like a lot, but when you consider I barley use any over summer, any increace is going to look huge.

I read mine every month, and log it on a spreadsheet

Glad it's not just me!
I log units consumed and track unit cost so I have a year on year line graph of consumption and spend.

It makes things really easy to see - I can see where our Tado paid for itself, how much more the extension costs to heat (not much at all - yay for modern insulation) and starting to see a trendline from finally having decent windows fitted.

I read mine every month, and log it on a spreadsheet – sounds daft, but I al least know what my consumption looks like over the past two years.

I do that too (with a few photos as well) not because I want to know energy usage but because I know how utterly abysmal energy companies are at charging the correct amount of money and at least this way I have a history of readings should they try and claim that I owe them £1m or whatever other shite they manage to come up with.

My first house, I had endless back and forth with the useless cretins at British Gas as they tried to resolve the huge and presumably to them unimaginable situation of "a person moving house".

So now I have a record of it and I input monthly readings into the app (which, credit where it's due is actually very easy, this is Eon.Next which I got automatically transferred to from npower).

I read mine every month, and log it on a spreadsheet – sounds daft, but I al least know what my consumption looks like over the past two years.

Not daft, whatever floats your boat.   I am not bothered about tracking consumption as it will make no difference to my future usage, i.e. I use what I use.

I do however track the individual component weight of all the parts on my bike as important to ensure it stays under 6kg.  Priorities...

I do that too (with a few photos as well) not because I want to know energy usage but because I know how utterly abysmal energy companies

Yup, I photograph my meter once a month and track it on a whiteboard in the kitchen.

I too once got stitched up over a meter change and my supplier at the time (SSE) decided I owed them £900, despite monthly meter submissions & monthly payments for my exact usage.

After a protracted bun fight over several years they seemed to have stopped chasing it... after several legal threats from debt chasing compainies and marking my credit score...they are out of time to take legal action now as its over 6 years ago, but it wouldn't stand up in court anyway, so I'm not worries, I still have all the emails etc.

It's one of the reasons I won't pay by variable direct debit.. it gives the company too much power over you, they can just raid your bank account and then the boot is in your foot to try to claim back overpayments.