Pure One dab radio ...
 

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[Closed] Pure One dab radio just died

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Switched it on as normal , no display or lights on . I've tried another power lead and nothing and plugged the radio lead into something else and that works .
Anyone had a similar experience or thoughts on whats failed ?


 
Posted : 19/11/2015 10:09 am
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I've had two fail on me now, but they had a combined 15yrs+ of heavy service between them
I mourned them and bought another
Edit: That sounds flippant, not meant to be.
Is it a new one? Warranty? Otherwise the two i've had that died just went and weren't worth the hassle/cost of trying to fix so they went for recycling


 
Posted : 19/11/2015 10:14 am
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Its a series 2 about 18mths old , only had normal use in the house .


 
Posted : 19/11/2015 10:23 am
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I had a similar problem, it seems the power supplies are prone to failing, email pure through they're website and they'll probably send you a new power supply, they did with my at least 5 year old one


 
Posted : 19/11/2015 10:36 am
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That's a coincidence - my wife just announced that her Pure won't turn on most of the time over the last couple of days. Wonder if that's the power supply too?
Hers is a good few years old now.


 
Posted : 19/11/2015 12:04 pm
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Just took it in into pc/curryworld and got them too try a couple of power leads - nope its dead .


 
Posted : 19/11/2015 12:49 pm
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Sorry just realised I misread your post.


 
Posted : 19/11/2015 1:11 pm
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Drop them an email- great customer service.

The warranty is two years by default, and they have dealt with issues in the past for me with kit that is well outside its warranty.


 
Posted : 19/11/2015 1:22 pm
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@franki , sounds like Pure coincidence to me .


 
Posted : 19/11/2015 1:23 pm
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