PSA: Parcel2go now ...
 

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[Closed] PSA: Parcel2go now jumping on overweight items

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Posts: 357
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Underestimated by 100g £4.79 invoice. Gone are the days of bikes for £6


 
Posted : 09/09/2015 11:30 am
 DezB
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Surely jumping on them makes them smaller not lighter.


 
Posted : 09/09/2015 11:36 am
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i got a couple of emails with attached invoices, said they would dispose of the item within 7 days, however i checked the tracking number, and as it had been delivered, i chose to ignore the invoice

actually i didn't, i emailed customer services back and asked for a copy of the documentation that shows the scales calibrated on the day of use

they didn't reply


 
Posted : 09/09/2015 11:40 am
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Underestimated by....

So you didn't weigh it? And you got charged more? Diddums......


 
Posted : 09/09/2015 11:41 am
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Woe betide paying fairly for their service!


 
Posted : 09/09/2015 12:49 pm
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As a courier who collects parcels....... I collected an item one day, a bit heavy, but completed everything that need be on the doorstep, returned to depot.....Scanning it in,I noticed the label, <1kg printed on it, so the customer had paid a couple of quid to send what felt like a dozen bricks....When senders are taking the pi55 like this do you not think something should be done?


 
Posted : 09/09/2015 12:59 pm
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It doesn't seem like the OP's outraged, he's just giving people a heads up since I think it was pretty widely known that they weren't exacting about it.


 
Posted : 09/09/2015 1:11 pm
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My box weighed 1010g according to P2G. I put down it weighed a kg cos on my scales it did.


 
Posted : 09/09/2015 2:38 pm
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wysiwyg - Member

My box weighed 1010g according to P2G. I put down it weighed a kg cos on my scales it did.

You said 100g originally, not 10g, that does seem a little harsh - you would expect a 5% margin for error at least.


 
Posted : 09/09/2015 2:43 pm
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Oops fat fingers. And yes not outraged jus saying like. PSA not RANT


 
Posted : 09/09/2015 2:45 pm

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