[Closed] PSA according to eBay all new items now carry a warranty.

so why dont they change it to you can only list as new if you have a trade account then ?

That is a good point

didn't go well with the iPhone dispute then 🙁

Nope. They sided with the buyer.

Whos ground for complaint was that as it was new it should carry 12 months warranty

I've emailed them regarding setting this precident.

I agree, no private seller is in a position to offer warranty on a new, boxed, item.

Seems daft they'll let you sell something as new under those rules.

I wonder if they'll stop all the 'BNWT' stuff on clothing as it's all clearly secondhand 'cos it's not the original retailer.

It's only "new" if you're a business selling the product, which the selling regs apply to. This includes providing a warranty service.

If you're a private trader, you sell "second hand" goods.

If I take parts off a bike then sell them, I sell them as used but as-new condition- they're not new, even if they've not been ridden they've been fitted.

Got a link to this wysiwyg?

As far as I can see private sellers still have the option to specify their returns policy. And you can list as "New - Other" and describe how it's not a bnib item.

[i]Where the seller is a private individual, the goods must be "as described". The goods are not legally required to be of "satisfactory quality" or "fit for purpose".[/i]

Can't link from phone. But described as new other and below

Boxed Apple iPhone 4s 16gb on any network

Boxed with accessories.

Still in protective wrapper as received from Apple as warranty replacement, any marks you see are bubbles in the plastic wrapper

Please not as this is a warranty replacement the box will not match the phone.

Any questions please ask.

If you take bits off a bike, they ain't 'new'.

If you're a private trader, you sell "second hand" goods.

Exactly. How hard is it to understand?

Just the same as 'Mint' means 'Mint', and should reflect the items condition, not a word used to try to get the most money for some old tat.

Ok any item you bought and subsiquently didn't use.

If you take bits off a bike, they ain't 'new'.

+1

Even if something had arrived from a shop, unopened and i'd listed it straight on ebay, i would never list it as "new".

They are used goods, sold as seen (or described in the case of ebay).

Though I have frequently said "as new condition" in the description if it really hasn't been used.

[i]If you're a private trader, you sell "second hand" goods.[/i]

No, the choice is NEW or USED. There's no second hand option on Ebay.
If you haven't USED it, it's NEW (other).

"as new condition" and "new" are totally different things.

For eBay, this would be "New (Other)" and "New"

All it is is eBay stacking their whole system in favour of buyers

mintsauce5 - Member

All it is is eBay stacking their whole system in favour of buyers

And high-volume 'power sellers'. 🙁

Precisely - he was offered a full refund and turned it down - in my eyes hes therefore accepted the item.

New...................... 1 year warranty. Which is good..........anything else is schizzle.

[i]New...................... 1 year warranty[/i]

I thought EU law said it had to be 2 years?

Lol at the thought of private sellers being required to provide a warranty.

Total nonsense.

🙂

Precisely - he was offered a full refund and turned it down

So what was the resolution in the end then ?

I'm curious as to how much eBay deemed the warranty to be worth.

ebay refunded him £40 that he asked for. good job he didnt ask for more!

Update- after appealing ebay found neither party to be at fault and have refunded him out of their coffers.

Result.

So no actual policy change from eBay?