[Closed] problem connecting tv to wifi

Had a similar thing with a Sony telly.
Turned out the time was set wrong on it.
Changed it to the correct time and it's been fine since.

ooooh got me excited then that there would be a simple fix.

hopes dashed. time/date is set to auto and its correct. bahhh.

thanks tho.

Put it right next to your wifi hub and repeat the test? Might be just that the wireless is not as good in the TV as the laptop?

Is it possible to hardwire it to the router, and check for software updates.

Or do a factory reset, and start over

every 30 seconds or so, ‘not connected’ changes to ‘connected’ for about 5 seconds, showing 2 out of 5 ‘wifi bars’ for signal,

The Wi-Fi signal is not good enough.

If it worked before you moved it and now it doesn't, there's little else it can be other than signal strength. Assuming it was using Wi-Fi in your lad's room and not a wired connection of course.

If it supports 5GHz (unlikely) you could try disabling that I suppose. Or rebooting the router might force it to seek a less contended channel.

Yeah, as above, probably signal.

the lads bought a new telly now

Should we be looking forward to a thread on how to mount an even bigger TV to a wall of unknown construction?

Just get a wifi extender.

Should we be looking forward to a thread on how to mount an even bigger TV to a wall of unknown construction?

hahahaaa this is Lad 1. Lad 2 never did get round to mounting that one.

If it worked before you moved it and now it doesn’t, there’s little else it can be other than signal strength. Assuming it was using Wi-Fi in your lad’s room and not a wired connection of course.

its never been in this house before.

The Wi-Fi signal is not good enough.

Put it right next to your wifi hub and repeat the test? Might be just that the wireless is not as good in the TV as the laptop?

i thought youd both hit the nail on the head really, so have done just that. telly next to router and does exactly the same thing, this time with a stronger signal tho, 4 out of 5 wifi bars instead of 2. but still 5 seconds connected, 30 seconds not.

Is it possible to hardwire it to the router, and check for software updates.

Or do a factory reset, and start over

nope, too far for hardwired, so will try a factory reset (if i can find it) and report back.

thanks

nope, too far for hardwired

I think he means move it closer temporarily.. to check for updates.

I think he means move it closer temporarily.. to check for updates.

ahhhh should have read it better. just tried it and the software update was just frozen on 0% progress for 10 minutes or so.
tried a factory reset 'new installation' with it right by the tv and it stayed connected.
moved it back to the bedroom and same as before grrrr....
tv back next to the router, tried again, still dropping and then reconnecting for 5 seconds. however, ive noticed that everytime its connected for 5 seconds it says the address is 0.0.0.0 which is obviously wrong.

ive just had some success tho. if i select to pair with the router by pressing the WPS button on router it connects and stays connected (with a proper ip address). however, when i switch tv off it doesnt reconnect, so i think to get any use out of it we'd just have to do that every time we want to watch it.
still.....its only an 'emergency telly' anyway so i cant see it being needed much.

thanks for your help.

Possible IP address conflict. Has anything in your house been given a static IP address that your router doesn’t know about? Have a look at the list in your router’s settings if you are able to access them

As a test change your TV to a static (manual) IP in the TV settings. On your TV and assuming you have a standard home broadband setup enter the below

IP - 192.168.1.200 with a subnet mask of 255.255.255.0 and a gateway of 192.168.1.254

Life's too short to piss about with stuff like this, just buy a chromecast or similar and forget the TV wifi 🙂

There's a lot of assumptions going on there. There's no such thing as a "standard" setup.

Have you rebooted the router yet?

Life’s too short to piss about with stuff like this, just buy a chromecast or similar and forget the TV wifi 🙂

Honestly, this is probably the best advice. Polaroid TVs are... let's say "a budget brand," the root cause of the problem here is likely that the Wi-Fi adapter is shit and even if you do get it working the smarts probably aren't all that great. You'd be better off all round just buying a Fire Stick.

There’s no such thing as a “standard” setup.

Well there sort of is as far as IP addressing goes (nearly everyone uses a 192.168.1 network) unless the OP has reconfigured the DHCP addressing on his router or setup another DHCP server somewhere etc etc. and if he had, then likely he wouldn't be posting on here how to fix his WiFi!

But yes some basic assumptions have been made and the obvious things seem to have been tried.. Another possibility is that the TV won't support WPA2 and needs a WEP SSID to connect to.

As others have said though, simplest solution is throw some cash at an alternative. 🤷‍♂️

Well there sort of is as far as IP addressing goes (nearly everyone uses a 192.168.1 network)

The most common domestic default I've seen is 192.168.0.0/24 with 192.168.1.0/24 second. I don't think I've ever seen one with a DG of .254, they're almost always .1. Also, randomly setting a static IP in the middle of a DHCP scope is a bad idea because the router isn't aware of it and could easily allocate it out (and indeed, may already have done so).

Regardless, it's guesswork. Assuming this to be a good course of action you'd first want to get the network settings from a working device and then ping the address you're proposing to use to see if something responds.

Another possibility is that the TV won’t support WPA2 and needs a WEP SSID to connect to.

The OP mentioned connecting with WPS and I'm pretty sure that succeeds the death of WEP by some way. I wouldn't expect anything made in the last *handwave* 15 years to require WEP.

Regardless, it’s guesswork. Assuming this to be a good course of action you’d first want to get the network settings from a working device and then ping the address you’re proposing to use to see if something responds.

Yeah, it's guesswork without confirming a spare address etc and finding out what the DG is for sure. It is also only a test configuration to see if it started working from that.

don’t think I’ve ever seen one with a DG of .254, they’re almost always .1.

Oddly enough I've only rarely seen ones with .1 but I have seen some though, also mostly only seen 192.168.1.0/24 networks, hey ho perhaps these days there are more variations. What I suggested is a longshot test config obviously and not meant as a permanent fix (given that it is a test to remove the possibility that another device has already been configured like that and is causing the initial problem!), worth a punt given that this is forum based remote support although as you say it is better to get the network settings off a working device first.

Anyway, could be all sorts causing it obv and quite difficult to recommend a fix via a forum other than buy a Chromecast/Firestick!

Ultimately it depends entirely on the ISP. I suppose you've seen different ones to me.

Ultimately it depends entirely on the ISP. I suppose you’ve seen different ones to me.

I guess so, actually my current one is a 192.168.4.0/22 which is a new one on me!