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I will bet money that your wife and daughter (and probs you) are a “family group” on the patient system and they have your wife’s mobile as the listed contact phone number, hence she gets the call.
Yes, it's obvious what's going on, but it really shouldn't happen that my adult daughter goes to the GP and we get a call about it. I'm surprised that I need to point it out, but maybe she has things which she wouldn't want her parents to know.
Equally, if I go to the GP about my STD, I wouldn't want my wife to know.
My comment at the time was that if they can't even get a phone number right then it makes you wonder at their competence for the rest of the job.
(To be clear, I haven't got an STD... 😀 )
Equally, if I go to the GP about my STD, I wouldn’t want my wife to know.
We digress but there are some fascinating ethical questions in this type of scenario. What if your GP is also looking after your wife and knows your STD could be placing her at significant medical risk? I find these sorts of things fascinating (luckily I do not have to deal with anything as tough as that in my everyday mundane job)
We digress but there are some fascinating ethical questions in this type of scenario. What if your GP is also looking after your wife and knows your STD could be placing her at significant medical risk?
Should my GP also be telling the other 30 people that I slept with in the last few weeks?
(Once again, this really hasn't happened! 😀 )
but it really shouldn’t happen that my adult daughter goes to the GP and we get a call about it.
Who's job do you think it is, to update those sorts of details?
Equally, if I go to the GP about my STD, I wouldn’t want my wife to know.
We're starting to tell patients about a new online consultation system that we're (the whole ICB) is going to use. You need a unique email address for each registration. You won't be at all surprised to hear that couples are calling to complain that because they share an email address for lots of other things, that they should be able to register two people using the same email. The idea that it's confidential information seems not to be relevant
Also it’s surprisingly common for patients to change their contact details and forget to inform people like their GP, dentist etc. Apparently the surgeries are supposed to magically know these new details……
but it really shouldn’t happen that my adult daughter goes to the GP and we get a call about it.
Who’s job do you think it is, to update those sorts of details?
Yeah, fine, but they'd been given the correct phone number that morning. Twice.
It’s almost as if the whole staff are run off their feet and stressed so mistakes get made.
“People” underestimate/ don’t realise the amount of frantic “ducks leg paddling” that’s going on underneath the waterline every day in practices…..
Yeah, fine, but they’d been given the correct phone number that morning. Twice.
By who? Number changes on the day are tricksy. If a pt. calls and says "I'm the mum of miss X can you call back with results on this other/different number than the one you have listed". That's a pretty much a red(ish) flag that will set antennas twitching. It's the same reason that lots of practices won't leave phone messages on phones that are shared on a family group. It's bad practice confidentiality-wise. Some practices will even not speak with dad about children unless they've confirmed ID with marriage/ or sight of his name of the birth cert, and will only talk to mum otherwise.
I know it's frustrating, but GPs aren't doing this stuff to deliberately wind you up, I promise.
By who? Number changes on the day are tricksy. If a pt. calls and says “I’m the mum of miss X can you call back with results on this other/different number than the one you have listed”. That’s a pretty much a red(ish) flag that will set antennas twitching. It’s the same reason that lots of practices won’t leave phone messages on phones that are shared on a family group. It’s bad practice confidentiality-wise. Some practices will even not speak with dad about children unless they’ve confirmed ID with marriage/ or sight of his name of the birth cert, and will only talk to mum otherwise.
Is this any different from security questions when you ring your insurance company/energy company/any financial organisation? They manage to cope with changing phone numbers.
mark&janet@yahoomail.com are just the WORST people!!!!
DrP
They manage to cope with changing phone numbers.
Yes they do, On the other hand, I'd imagine your not going to raise a serious complaint with your insurance company if your 15 daughter has to explain why she's on the pill because we've told dad, or we've told your wife that you have a STD. So, yeah, it's not going to be like your insurance company.
It takes a minute in a consultation with a GP/Nurse to get them to look up what details they have for you and make sure they're correct.