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[Closed] Privacy pop-up. Every. Single. Page. Refresh!!

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Posts: 5354
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I'm getting this on every single page refresh and it's driving me mental! Just started tonight (though I have had it in the past several times). I am a paid member, logged in. I have tried logging in and out and running the cookie killer to no effect. Chromebook running Chrome OS and Chrome browser. Anyone else? I have reported it.


 
Posted : 29/03/2022 8:25 pm
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Yep, same for me on 2020 iMac/safari.


 
Posted : 29/03/2022 8:26 pm
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Try this.

https://singletrackmag.com/login-problems/

It worked for me just a few minutes ago.

I think something was changed around 19:45 or so as it was ok before that and then I got the pop up on both phone and PC


 
Posted : 29/03/2022 8:27 pm
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Chromebook on Chrome OS and Chrome here. Came up once, clicked ok and haven't seen it since.


 
Posted : 29/03/2022 8:27 pm
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Started for me yesterday...on Mac laptop using Chrome and my android phone on Chrome...every single visit. Hasn't been an issue previously for me but getting it now constantly.
Hopefully will stop in a day or so...


 
Posted : 29/03/2022 8:28 pm
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Topic starter
 

Try this.

Done

and running the cookie killer to no effect


 
Posted : 29/03/2022 8:29 pm
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Cookie killer not worked, this behaviour is why I cancelled my sub a while back (which is still running). Cue someone saying shut the door behind you but it's frankly shit for a paying forum.


 
Posted : 29/03/2022 8:42 pm
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Deleted all cookies, logged out of stw, restarted iMac, same issue returns.

Cue the usual phrase : never happens on the umpteen other forums I am a member of.


 
Posted : 29/03/2022 8:47 pm
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I'm going to have to bow out for now and check back tomorrow or whenever.  Really hope someone takes a look at this soon, as it makes the site utterly unusable.  I swear I've 'managed my preferences' thirty times in the last half hour.


 
Posted : 29/03/2022 8:49 pm
Posts: 13741
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remember... it not them its you.

and just what is legitimate interest, who decides what is and isn't. 🤷‍♂️


 
Posted : 29/03/2022 8:49 pm
Posts: 7618
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Yep me too. Latest chrome latest Android and pixel4a.
I'm pretty sure when I was a freeloader I was assured paying would be a sunlit pop-up free utopia. But no one would guarantee that and surprise surprise.
My fault for using the search engine that works best on my device


 
Posted : 29/03/2022 8:56 pm
Posts: 18073
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🙁 back when it stops.


 
Posted : 29/03/2022 9:02 pm
 Spin
Posts: 7655
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Cue the usual phrase : never happens on the umpteen other forums I am a member of

This forum has long been a usability car crash.

I only stay because I've got nowhere else to go.


 
Posted : 29/03/2022 9:03 pm
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Ahhh, very sneaky you devious web devs.......if I choose "continue with recommended cookies" then it magically works.


 
Posted : 29/03/2022 9:09 pm
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Now I'm getting it, never had it before (or at least not EVERY click)
Tried the killer thing, didn't work.
Chrome on a laptop AND on the Ipad. (basic Mini, not DMIP)


 
Posted : 29/03/2022 9:17 pm
Posts: 3066
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Yep every single page, also bowing out until it's sorted.


 
Posted : 29/03/2022 9:24 pm
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@spin

Same here.


 
Posted : 29/03/2022 9:25 pm
Posts: 7618
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Yep me too. I'll re subscribe when it's fixed. Have fun kids.


 
Posted : 29/03/2022 9:34 pm
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if I choose “continue with recommended cookies” then it magically works.

You mean they're not recommended just for the fun of it? How unusual.


 
Posted : 29/03/2022 9:37 pm
Posts: 20675
 

No problems here.


 
Posted : 29/03/2022 9:45 pm
Posts: 15261
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Recurring issue on Chrome on Android, tried your cookie killer, no effect...

Note: I am not ticking a single one of those bloody boxes, no matter how much easier it might make my life (and just why isn't there a "reject all" button like half the rest of the interwebz has currently?)...

Anyway, I'm sure it will be sorted soon.


 
Posted : 29/03/2022 9:52 pm
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You mean they’re not recommended just for the fun of it? How unusual.

I guess GDPR compliance doesn’t extend to todmorden, that figures.


 
Posted : 29/03/2022 10:14 pm
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Just to add that I'm having the same issues.
Windows 10 ver 2004 (OS Build19041.1415), Chrome Version 100.0.4896.60 (Official Build) (64-bit).

Makes the forum pretty unusable. Will check back tomorrow to see if it's sorted.


 
Posted : 29/03/2022 10:19 pm
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Strangely absolutely fine for me too.

Android using Chrome if it helps.


 
Posted : 29/03/2022 10:22 pm
 Drac
Posts: 50352
 

Tech have replied and will take a look tomorrow.


 
Posted : 29/03/2022 10:44 pm
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Started for me too. Very very annoying.


 
Posted : 29/03/2022 10:53 pm
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Just for reference, no problem on Chrome on Android or Edge on Win 11. Weird


 
Posted : 29/03/2022 10:54 pm
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Another who cancelled a sub due to what is frankly a privacy/GDPR ****show. More positively, interested to know whether there are plans to wean off current illegal adtech, esp. given Google plans for ’Topics’ based ads (much more privacy friendly as sites visited are not shared with third parties).


 
Posted : 30/03/2022 7:09 am
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Topic starter
 

OP here.  Just checked back in this morning on a different device - Chrome browser on Android phone and it's still doing it.  As @somafunk noted, I just discovered that if you click 'use recommended cookies' it stops.  However that effectively forces you to accept all the tracking cookies, geolocation, etc. if you want to use the site.  I'm not paranoid about cookies, but I quite like the option of rejecting targeted ads etc that aren't strictly necessary for the site to function, isn't having that choice a legal requirement?


 
Posted : 30/03/2022 8:03 am
 MSP
Posts: 15473
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I have cleared the cookies for the site, and it now seems to be behaving.

I think that is part hilarious and part really lacking any self awareness that they state the reason for cookies is to remember your login. Maybe they shouldn't have chosen a cookie feature that they have never actually got to work to display the benefit.


 
Posted : 30/03/2022 8:14 am
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I'm seeing the same using Chrome on Android and Firefox on Windows 10.

EDIT: Cookie killer has made no difference


 
Posted : 30/03/2022 9:08 am
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Site is unusable on mobile device. Every page,  killed the cookies still the same

👎


 
Posted : 30/03/2022 9:48 am
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Also having the same issue here, at least the manage cookies pop up now has all the options unselected so I can just hit save and not get rsi unchecking all the boxes.


 
Posted : 30/03/2022 9:50 am
Posts: 5299
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Same here.

Cr@p.


 
Posted : 30/03/2022 10:01 am
Posts: 5686
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It used to be that logging in resolved this for me, but no longer. Horrible experience, given GDPR is supposed to help me, this is just helping me not browse here.


 
Posted : 30/03/2022 10:44 am
Posts: 2191
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Working fine for me.


 
Posted : 30/03/2022 11:16 am
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Still cr@p - even on a different machine.


 
Posted : 30/03/2022 11:19 am
Posts: 77347
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Fine here. As usual.

Not helpful I know, but I'm at a loss as to what we're doing differently.


 
Posted : 30/03/2022 11:29 am
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Tillydog noted a possible solution on the other forum issue thread (below) - It's worked for me, I no longer get the privacy popup.

I had the cookie pop-up every page this morning, but deleting cookies for STW and Double-click seems to have sorted it. (Reported via the forum help page fwiw.)

https://singletrackmag.com/forum/topic/this-forum-is-completely-unusable-on-iphone7/page/4/#post-12309271
.
.
Edit: steps I performed on Firefox in Windows:
- Open Settings -> Privacy & Security
- Under "Cookies and Site Date" click "Manage Data..."
- Find "Singletrack", select it and click "Remove Selected"
- Find "Double", select it and click "Remove Selected"
- Click Save changes
- 1st visit to STW shows the popup, but it isn't shown again

2nd Edit: steps I performed on Chrome on Android:
- Load STW
- Tap the padlock in the address bar
- Tap "Cookies"
- Tap the bin next to where it shows the number of cookies in use
- 1st visit to STW shows the popup, but it isn't shown again

3rd Edit:
Why the above fixes it when the cookie killer on the Login Problems page doesn't, I've no idea


 
Posted : 30/03/2022 11:29 am
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Thanks Verses and Tillydog, that's worked for me.


 
Posted : 30/03/2022 12:07 pm
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It's gone, I'm back.


 
Posted : 30/03/2022 12:16 pm
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Not helpful I know, but I’m at a loss as to what we’re doing differently

Are you accepting all or are you rejecting any. I untick all

A reject all as was mentioned earlier like many sites would be helpful. Why does stw need to know my geolocation?


 
Posted : 30/03/2022 12:17 pm
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Thanks Verses and Tillydog.

It was taking the piss, every page every refresh.


 
Posted : 30/03/2022 12:18 pm
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Why the above fixes it when the cookie killer on the Login Problems page doesn’t, I’ve no idea

The "login problems" link was a specific fix for a specific issue following a major site upgrade a couple of years back. I'd guess it likely either needs reviewing or removing now.


 
Posted : 30/03/2022 12:24 pm
 Drac
Posts: 50352
 

That’ll be my guess that it no longer works due to OS upgrades.


 
Posted : 30/03/2022 2:27 pm
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Still doing it for me. Details of OS and Browser were posted earlier in the thread.


 
Posted : 30/03/2022 2:33 pm
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It’s gone, I’m back.

Yep. Glad it's fixed! Thanks to whoever for rectifying it 👍


 
Posted : 30/03/2022 2:34 pm
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Yep. Glad it’s fixed! Thanks to whoever for rectifying it 👍

Not for everyone it's not.
I've deleted all cookies for STW (again) and I still get it every page.


 
Posted : 30/03/2022 2:39 pm
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I have always just continued with recommended cookies, and so far nobody has either turned up at my house to sell me a toaster, found me and stolen my car, sold my geolocation to international spies or hacked my bank account.

I'm not sure how true it is, but I once read that tracking cookies are shared by a lot of sites so if you've clicked accept recommended cookies on another website, chances are you've already given away permission to the same people that you're trying to remove it from on this site.


 
Posted : 30/03/2022 3:24 pm
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Well if anyone's interested I'm still getting it. Chrome on Android (tablet). I'm leaving "legitimate interest" ticked and selecting save. Beginning to get a little tired of it now.....


 
Posted : 30/03/2022 4:55 pm
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It's fixed for me, ta (W10 Firefox) but when trying different ticking options when it was misbehaving I found that the same number of cookies got installed whether I ticked or unticked the legitimate interest box, just over 100.

Despite various claims that cookies "improve my experience" on some sites (not STW) I've never noticed any difference with or without, so why would I want cookies which let's face it amount to spyware if we're calling a spade a spade? There is no benefit to the user, only the advertisers.

Another point is why do companies bother to provide a with cookies option when there's a continue without cookies option? Who in their right mind would consent when the sites work just as well if not better without?


 
Posted : 30/03/2022 6:14 pm
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Right. I'm off. Can someone let me know when it's actually sorted please? I may be some time....🤔


 
Posted : 30/03/2022 7:02 pm
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Fully paid up member and it's happening on my phone, iPad and PC.


 
Posted : 30/03/2022 7:34 pm
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Works fine on both Chrome and Brave on Linux, and Brave on Android.

I never do blind accept all. I have Allow Cookies set, but block 3rd party cookies, delete all cookies on browser exit, but singletrackworld.com whitelisted as allow cookies (so they don't get deleted).

I think I had the privacy thing once and something about legitimate interest. I would have allowed stw stuff but disallowed anything that looked like it might be a 3rd party.

And the Awesome Cookie Manager tells me I have 21 STW related cookies (most of them EZxxxxx), not 100 like mentioned a few posts above.


 
Posted : 30/03/2022 7:45 pm
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44 cookies when logged in 227 when not.

What do 44 cookies do?


 
Posted : 30/03/2022 9:19 pm
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I'm logged in, subscriber. Just getting heaps of ads on the forum. Never used to.


 
Posted : 31/03/2022 10:11 am
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I guess GDPR compliance doesn’t extend to todmorden, that figures.

It's supposed to be one click to reject all cookies and one for legitimate interest. There is no legitimate interest for spying on your customers, none at all.

Ironically (for me) I just renewed my sub and switched to the less aggressive Safari to come back. Back to Brave and all shields up it is.

EDIT and the problem is gone. The shields pane shows "3 cross site trackers and other creepy things" in the dialogue.


 
Posted : 31/03/2022 11:07 am
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@pampmyride - it says you are a Free Member so I guess your subscription has expired.


 
Posted : 31/03/2022 11:34 am
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Still happening for me on Chrome on multiple devices. I have found another browser that doesnt have the issue.
Got a warning for saying what it was. So emailed tech with the details instead.

It's stuff like this that does make you question the point in subscribing.


 
Posted : 31/03/2022 12:04 pm
Posts: 953
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Yup, still happening to me every single page. Android Pixel 3a and Chrome


 
Posted : 31/03/2022 12:55 pm
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3 cross site trackers and other creepy things

It occurred to me that they are logging my use of sites I'd get banned for naming here. :/


 
Posted : 31/03/2022 1:07 pm
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Still cr@p.


 
Posted : 31/03/2022 1:31 pm
 ffej
Posts: 0
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Popup on every page on Chrome (android mobile) and desktop (chrome, win10). Site is completely unusable.

I'll be cancelling my sub. This is ridiculous.


 
Posted : 31/03/2022 5:17 pm
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Not now doing it on my Ipad or Android phone but still every click on the laptop. I haven't done anything to the Ipad or phone to make it SOD OFF.
Pile 'o' shite.


 
Posted : 31/03/2022 5:42 pm
 Drac
Posts: 50352
 

Sorry you’re still having issues I have some feedback from tech.

We're currently investigating it with our ad provider. They have a suspicion of what it could be and have provided a vague solution. Will be trying it tomorrow.


 
Posted : 31/03/2022 5:46 pm
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We have worked closely with our advertising provider that handles the CMP (the pop-up) and they have provided us with a solution to try. We will implementing this tomorrow morning.

The cause could be from the previous CMP that we used with our last as provider and some of the settings still lingering and interfering with the current CMP.

The reason our cookie killer isn't sorting that issue out is because it removes the cookies for singletrackworld.com

The cookie in question is registered to .singletrackworld.com

Notice the leading period on the later domain. We will implement a fix to remove this cookie on that specific domain. We will also be amending the cookie killer to do the same.

If anyone wants to try this out for us and clear those cookies themselves and feedback to us if that works, that would be much appreciated.

Once again, sorry for any inconvenience caused and we are working on getting this fixed as soon as possible.


 
Posted : 31/03/2022 5:53 pm
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We’re currently investigating it with our ad provider. They have a suspicion of what it could be and have provided a vague solution. Will be trying it tomorrow.

That sounds very unprofessional and not at all hopeful. Is their ad provider run as a school project? 🤦‍♂️


 
Posted : 31/03/2022 5:58 pm
 Drac
Posts: 50352
 

And some wonder why we don’t always provide feedback.


 
Posted : 31/03/2022 8:30 pm
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And some wonder why we don’t always provide feedback.

Indeed.


 
Posted : 31/03/2022 8:39 pm
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If people could feedback to say if they are still having issues this morning, that would be great.


 
Posted : 01/04/2022 10:34 am
Posts: 953
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Still having the same issue


 
Posted : 01/04/2022 2:14 pm
 lb77
Posts: 63
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Same issue still persists for me


 
Posted : 01/04/2022 2:39 pm
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Topic starter
 

OK for me now on Android phone and Chromebook, but still get the pop up on every page on my Windows 10 PC (Chrome browser).


 
Posted : 01/04/2022 2:44 pm
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Still the same, every page. Chrome on Android tablet. Logged in.


 
Posted : 01/04/2022 3:23 pm
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It’s still not working for me, IPhone 8

ios15.4 using Safari.
However, on my old iPad 4 running iOS 10.3.3 every thing works fine ! 🤷🏼‍♂️

Give up , can’t be bothered any more.


 
Posted : 01/04/2022 10:13 pm
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Saw this thread and Tom's update on another browser that must not be named by me.

Opened sit on Chrome - same issue.
Deleted cookies for Singletrack. Closed Chrome, opened fresh instance of Chrome, came to STW and got the privacy popup (back to having legitimate interests boxes all ticked sadly), unticked everything and hit save settings - so far so good.

All of the above I'd done multiple times before so whatever change was done this morning seems to have worked for me.
Will update if anything changes.


 
Posted : 02/04/2022 9:46 am
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Still fine on this old iPad, unusable still on iPhone 8.

If anything has been done this morning it's made no difference whatsoever.


 
Posted : 02/04/2022 12:09 pm
 Drac
Posts: 50352
 

Nothing will have been done this am as it’s a Saturday.


 
Posted : 02/04/2022 1:32 pm
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Still getting this on every page. Chromebook


 
Posted : 04/04/2022 12:24 pm
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Still the same on my laptop using Chrome, doesn't happen using Edge.


 
Posted : 04/04/2022 2:26 pm
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