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Ive been something of a naysayer about the whole PPI lark...i couldnt be arsed as i was pretty certain ive never had any PPI at all. Anyway i saw that link on here a few weeks back to the Barclays website, so thought sod it, why not. No word at all, until this morning when a cheque for £2000 landed on the doormat. It basically seems they arent even checking if you had it missold. So if you cant be arsed like me, just bllody do. Free bike bits!
Done the same after that other thread. I'd a couple of loans with Alliance and Leicester quite a few years ago. Will see what happens.
they arent even checking if you had it missold.
Truth is, they really can't. There was a major judgement a while back and the High Court basically said that if a PPI type product was sold, that on the balance of probability it was miss-sold. The Banks are still free to argue individual cases in court, but it's not really worth them doing so, so they rarely, if ever turn down a claim. It costs them less money to set-up teams ready and waiting to send refund rather than employ an army of legal types to fight it, not to mention they make huge tax-saving allowances every year to pay claims.
Honestly, fill your boots, there is no moral argument against it that I can see and I have more than a layman’s understanding of how and why they were sold.
Pretty much exactly the same experience here - I was convinced I'd never had it. Filled in a couple of form. Cheque for for over £3k arrives!
Although after PPI company and tax man took their share it's a lot less...
How much info do you need to provide? Do they do all the legwork?
I had a credit card where I was almost certainly mis-sold PPI. I took it in case I lost my job, then lost my job and wasn't covered due to some clause or other. I'd never have taken it if I'd known. Thing is though, I've no idea what the account details were (beyond it being HSBC).
I'm now wondering if I've a case for bank charges also. Reading the MSE guide - http://www.moneysavingexpert.com/reclaim/bank-charges - I reckon I might qualify for a refund as I got into a snowballing situation with the bank forcing me over my overdraft limit by applying the previous month's charges. I was out of work and it was killing me, by the time I got my first wage from a new job I'd borrowed money off a mate and was raiding the coppers jar to buy food. Again though, I've no bank statements going back that far, it was ten years ago.
Same with me Cougar. I've no account details and just a rough idea of the year I took them out. I just filled out the forms best I could.
So had you actually paid out £3K for PPI and you're reclaiming it, or is this a penalty of sorts for the bank?
I think they apply interest to the amount at the rate the loan was charging at.
I had a similar situation, having had a loan through Tesco. Tesco wrote to me, told me that the loan I had with them had PPI attached and would I like it back, I filled in a form and within 2 weeks got 1500 quid back, which I think was about half money I had paid and half interest as it has been such a long time.
[quote=steve-g ]I think they apply interest to the amount at the rate the loan was charging at.
I had a similar situation, having had a loan through Tesco. Tesco wrote to me, told me that the load I had with them had PPI attached and would I like it back, I filled in a form and within 2 weeks got 1500 quid back, which I think was about half money I had paid and half interest as it has been such a long time.
Oh right, ta.
We were badgered and badgered by a phone sales company. In the end I gave them my account details and told them to crack on, they were, after all, no win no fee. I told them at the time that I hadn't had any loans with PPI since a mortgage back in the 80s, and I'd claimed on the insurance after a bike accident, so it was hardly mis-sold! Anyway, they kept sending me stuff to fill in, and I referred them back to three previous current accounts to trawl through, plus a couple of credit cards and some interest free deals I'd had on furniture etc. Low and behold, after a couple of months they rang back to say they couldn't find any to claim. Perhaps you'll stop ****ing ringing me then! Tossers.
I really can't see how people need to use 3rd party companies to do this - basically you just give them the same information you give the bank!
I had a loan with Lloyds, didn't know the account number, managed to tell them the approximate year (though it was 10 years out!!), told them why I thought I was missold PPI and they transferred a lumper to my account a few weeks later.
I really can't see how people need to use 3rd party companies to do this - basically you just give them the same information you give the bank!
even the banks advise not to use 3rd party companies.
Cougar - i hardly paid a penny into PPI to the best of my knowledge, i used to refuse all that sort of stuff as seemed to me to be utter crap! I just went straight to Barclays website, never mind these PPI companies who take a cut from you. Like i say, im convinced they arent even checking whether you had it or not, they are just offering a sum to make you go away! For £2000 i'll happily go away! 😉
smogmonster
How long between starting the claim (filling in form) and payment arriving?
I filled in form online on Monday, had a call yesterday to ask for more info, then another call today for more info.
2 claims (2 cards from barclaycard) - one relating to extra info call yesterday has been upheld (found out on phone call today whilst giving extra info on other claim - so hopeful that will be upheld now!) and have asked for BACS transfer as still got Barclays current account rather than cheque!
Wondering if cash will appear before Christmas! Ha ha!
Cheers,
A
one of my clients did this and had all his credit cards rinsed for about £40k. Got it back eventually but it was obviously very stressful. So, not advised!We were badgered and badgered by a phone sales company. In the end I gave them my account details and told them to crack on,
Been quite successful with this, so far I've been paid out about £6.5K. I have been fairly ruthless in tracking this down as it turns out I was genuinely missold PPI, I've had cancer and despite telling companies/banks etc this they still sold me PPI which would NEVER pay out because I'd previously had cancer!
I felt a little bad about the whole PPI thing until I realised I was actually really badly advised and they took my money knowing they shouldn't have done so.
My building society did the same and the Financial Ombudsman Service (FOS) has ruled in my favour so I'm expecting an offer in the next 21 days.
I really can't see how people need to use 3rd party companies to do this - basically you just give them the same information you give the bank!
Correct in theory, except that when I initially contacted Barclays direct I was told I had no claim but the PPI company I used managed to claim £3k from them.
Same details, different result. No idea why.
Can I ask, did you all pay out these big sums (e.g. OP's £3k) in PPI?
Or are they guessing that?
The only account I remember having PPI on was with a particular company, and they sent me cheque for £34...
I have long suspected that I had a PPI policy when I was a student in 2001 and paid off a student overdraft as a loan. I wouldn't have been able to claim on said PPI policy, as I was working for <16 hours per week for the duration (still a student until 2003).
I first thought about this c.2008 when the mis-selling scandal emerged, but did nothing about it - as I assumed that 6 years was the limit for claims.
However, on hearing recent media coverage and a thread here, I contacted Lloyds in October.
I did this myself directly, via Lloyds' own web portal and with no specific information about the account. A paper form was sent to me in the post and I received a phone call to verify details after I'd sent it back.
It turns out that I did have a PPI policy, which had a value in the low £££s. By the time statutory compensation and interest were added, it resulted in a settlement of £956!!
The process took <1 hour of my time in total and 4 weeks from start to finish. The settlement sum was paid directly into my bank account.
Result. 🙂
Anyone got the original link to the barclays website?
I'm sure I've never paid PPI in my life, but I do have a barclaycard, so nothing to lose by filling in a form!
https://www.barclaycard.co.uk/personal/make-a-ppi-complaint
thats the one used.
spoke to someone a couple of weeks ago as it turned out I had a policy I don't recall ever signing up to. a bit more research suggests that in 2000 when I took out my first Egg card, you couldn't complete the application without having the PPI box ticked. apparently they should make a decision by 28th Dec. the fact they are dragging it out makes me wonder if they'll knock it back.
[quote=pocpoc ]Anyone got the original link to the barclays website?
I'm sure I've never paid PPI in my life, but I do have a barclaycard, so nothing to lose by filling in a form!
https://www.barclaycard.co.uk/personal/make-a-ppi-complaint <
I had a Barclaycard 'sold' to me at the airport in 1989. That's all I know - will they even consider that if I fill out a form? I also had an Egg card sometime later but have absolutely zero information on it.
Have any of you above been succesful from such a sparse start?
I put in very little info other than I knew I had an egg card. they came back to me with the details.
Update to my earlier post.
Barclaycard PPI claim. (1x Visa, 1x MasterCard)
First claim settled (MasterCard):
Claim form filled in Monday @5pm ish
Call for extra information Wednesday @ 10am ish
Found out in other info (for Visa card claim) call Thursday @ 10am ish that claim upheld - £1600 quid settlement figure
Text from Barclays 5pm on Friday @5pm ish to say they have paid claim via BACS and will see money in my current account imminently (to call them if not appeared within 10 days) - so I'm guessing money should arrive by middle of next week!
Happy with that! £1600 back for 15 mins online and a 5 min phone call.
Hoping other claim is upheld as exactly the same info/reasons given for mis-selling as above claim - only difference was that's a Visa card and the upheld claim was a MasterCard.
A
andy - did you know dates, account numbers etc? Or did you just say you had a card and thought you might have been mis-sold?
interesting they paid out so quick. I'm still waiting for a decision.
^
Had account numbers but no policy numbers.
stated I had been Mis-sold based on my employment at the time and my employee benefits (income protection and sickness benefit) and realised I didn't need the PPI
Took the cards out when I turned 18 - young and immature with financial stuff, benefit of hindsight I guess!
Remember being sold the PPI in branch, but that was all!
Sat back and let them look into it!
And now - a happy Christmas!
A
jam bo
I was surprised it was so quick. Maybe it was an easy case to prove mis-selling based on the employee benefits package I had/have?
A
Was yours a Barclaycard or an egg card?
Jam bo
Just a Barclaycard taken out 2000 ish (not a post-egg Barclaycard)
A
Anyone got a Lloyds link? I had a grad loan with ppi for a while when I was self employed but I renegotiated it and got rid of the ppi a year or so later. Don't know the account number of the loan but I've still got the same current account with Lloyds.
This has just jogged my memory that I had a Barcylcard when I was a student and an MBNA card both with PPI.
After 4 loans and a cc from natwest I received 3.4k in total. It took about 2 hours work from me just filling in a firm. Don't use a third party as they take a third of your earnings plus vat
Anyone got a link for egg cards? I'm pretty sure I'm in the same position as Jambo
It's the Barclays link above. They bought egg a few years back and took on responsibility.
I had an Egg loan and credit card in the late 90s. Hmmm, I wonder if it's worth a punt??
Worst that can happen is they turn down your claim. I ignored the whole thing for years as I had always thought I'd turned down PPI at every opportunity. Turns out they added it anyway.
Just got a rejection letter for xmas. Apparently I mis-bought rather than was mis-sold.
I'll probably challenge it in the new year as it won't take too much effort.
Jam bo.
That's a bit rubbish. I'd heard egg were pretty good on refunds, but that probably pre-barclaycard. Definitely worth appealing tho.
I've had both claims accepted by barclaycard and both paid out too now. Second claim they mis-calculated and needed up needing to pay me more!
First claim took about a week, second was about 4 weeks in total (due to recalculated figure and amount due.....)
Merry Christmas for us this year!
A
I was rejected by Barclays too....
Reading around, looks like I missed the boat, back at the height of the PPI thing looks like they were just paying out without much challenge. Now the number of claims is less then they seem to be challenging more.
The crux seems to be the pre-ticked box on the online application form. People with better memories than me seem to think back in 2000 when I applied it was pre-ticked and you couldn't advance the application without it ticked. PRoving that might be tricky..
Like others I always thought I'd been too savvy to have had PPI, but with the window starting to close, I popped in a complaint with Barclaycard (also had Egg and Goldfish over the years, so now same company). Turns out that I also hadn't "unticked a box" 24 years ago.
Took about 10 minutes to fill in the online form, and a £2700 cheque landed on my doormat this week.
I doubt that's the reason Jambo they paid out to me without any fuss what so ever but as I've never claimed, worked for the same employer for over 27 years and have a good sick pay policy they had no argument.
I did the Egg / Barclays claim a few weeks back, it was 15 years ago that I took the card out so didn't have much info. The rang me last week to find out more should find out soon although I don't remember PPI being on it. Also put in a claim for a MBA card, have even less info on that but I think I did have PPI on it.
In 1998 I had a Debenhams store card run by GE Capita and I'm sure I had PPI on that despite being unemployed but there doesn't seem to be a obvious way to do a claim on that and I have absolutely no details about the card
I doubt that's the reason Jambo they paid out to me without any fuss what so ever but as I've never claimed, worked for the same employer for over 27 years and have a good sick pay policy they had no argument.
Nope. I can read. 😉
I have read there is a threshold below which they pay out as it's not worth the bother of investigating.
We'll see, I'll think about it next year.
Those of you that have filled out the forms (which seem to be pretty standard across the board) - what's the best answer to the question 'why are you now unhappy with the policy?' (or words to that effect) if you're just claiming on the off-chance?
'because I'm hoping you'll refund me a shed load of money' doesn't strike me as the right one!
I have had a couple of loans of LLoyds some time ago and they have sent me a huge number of sheets to complete on the detail of any loans were i had PPI.
As i no longer have the paperwork this seems dead in the water without the detail of my loans.
I have had a couple of loans of LLoyds some time ago and they have sent me a huge number of sheets to complete on the detail of any loans were i had PPI.
As i no longer have the paperwork this seems dead in the water without the detail of my loans.
Same here, which is why I was pleased when my account manager offered to do the donkey work on my behalf if I got hold of another set of forms, having mislaid the first set.*
Net result was a refund of £11,680, without having to do anything bar make a call to the number she provided me, and drop the paperwork off at my branch in town.
*Not all account managers may be this accommodating, but it never hurts to ask nicely.
My PPI was all with Lloyds and it only took a phone call, some forms through the post to read and send back and a cheque with an acceptance form! I had no account numbers and they went back to 1999 for me once they had my address from back then, was multiple loans too. Must have changed their process.
for those who have succeeded, do you generally get made an offer which you haggle, or does a cheque just drop on your mat?
Really don't know where to start with this for the wife and I, can anyone recommend a PPI reclaim type company?
for those who have succeeded, do you generally get made an offer which you haggle, or does a cheque just drop on your mat?
It's not an offer, they do a calculation, you get the interest backdated etc., it's not a starting bid!
Really don't know where to start with this for the wife and I, can anyone recommend a PPI reclaim type company?
Go to the website of the place you think owes you for PPI. They'll tell you what to do, really, if you're going to fll a form out for an ambulance chaser to do it (and get 10% cut) you can easily fill the form out for yourself - Lloyds one is online, didnt need account no. for loan and even gave them a year 10 years incorrect and they did the donkey work themselves. Sent me a paper form which was basically just a repeat of the online version, presumably just to delay things a bit.
Those of you that have filled out the forms (which seem to be pretty standard across the board) - what's the best answer to the question 'why are you now unhappy with the policy?' (or words to that effect) if you're just claiming on the off-chance?
Have a look on Money Supermarket etc. sites - basically you need to mention the magic words like 'pressured to take PPI otherwise they hinted the application wouldn't go through', 'hadn't realised it was optional', 'never explained there was cooling off period', 'never needed it as covered by work sickness policy, etc.'.
Thanks breatheeasy.
Just had a look at the RBS website which seems pretty self explanatory, it just looks like a generic from to fill in.
We took our first mortgage out in 2004 with RBS, it was a one to one with a financial adviser and I remember being told by her that we had to take out their home insurance, mortgage protection and upgrade my RBS account to a Royalties Gold account to be successful with my application (even though we had perfect credit scores/deposit etc). We thought it was odd at the time but we just went along with it.
The questionnaire just relates to the PPI aspect of the claim but I can't see anywhere I can mention the upgrade to my account? Do I just mention it in the 'about my complaint' section?
Legoman - Member
'when I initially contacted Barclays direct I was told I had no claim but the PPI company I used managed to claim £3k from them.Same details, different result. No idea why.'
I've just been knocked back by barclays re. my egg card. Legoman, or anyone else, can you tell me which claims company you used please? If it costs me nothing to pursue it further I might as well.
Only time I ever had a PPI was on a couple of credit cards in the late 90's when I was at uni. They never would have paid out as I was a student.
But obviously records are long gone now, what are my chances? I know who the card was with (still my current bank), but that's it.