Poor response from ...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] Poor response from a fellow STW seller

53 Posts
37 Users
0 Reactions
132 Views
Posts: 2194
Full Member
Topic starter
 

I recently bought a pair of 29er singlespeed wheels of here (velofrog) Mike Ruxton

His description and email response was fine, purchased the wheels, received them and they looked fine and in the condition as described, so was happy, i started to put the tyres on but could for the life of me get anywhere near with the front tyre, i tried various ones i had in my garage, different makes etc but couldn't even get one side on, so i email mike asking him what tyres he used? which he replied quickly with he bought them of someone and the tyres were not fitted so he could vouch that they had ever been on so said keep trying, so i took the wheel and my various tyre's to my LBS and for a couple of our he tried i tried with my tyre's some he had, but non got anywhere near, although we did manage to get one side of one tyre just on, but no chance of the other side, then took 30 mins to get it of!!!

so i emailed Mike again telling him the issue to which he then replied it had had a 2.35 Nobby nic on, so i quizzed him saying why he said he hadn't and now changed his mind to say he had, his response was he wasn't happy with me calling him a lyer, so i emailed him asking for him to send me the tyre to see if it would go on, if it did i said i would drop the matter, anyway that was 2 week ago with no reply, i know its not a major issue but honesty is the key word here, im left with a wheel that i'm going to have to buy a new rim and re-spoke, costing me near £100 and he has just walked away.

So if any one knows him, give him a nudge or beware


 
Posted : 01/05/2018 1:26 pm
Posts: 41395
Free Member
 

*sharpens pitchfork*


 
Posted : 01/05/2018 1:33 pm
 sbob
Posts: 0
Free Member
 

so i emailed him asking for him to send me the tyre to see if it would go on, if it did i said i would drop the matter, anyway that was 2 week ago with no reply

You want him to send you his tyre that you haven't bought?

I'd ignore you as well, you mentalist. 😆


 
Posted : 01/05/2018 1:35 pm
Posts: 13134
Full Member
 

What make and model are the rims?


 
Posted : 01/05/2018 1:36 pm
Posts: 10315
Full Member
 

Buys tape measure


 
Posted : 01/05/2018 1:37 pm
Posts: 623
Free Member
 

Is the wheel brand new or has it been used?

If the latter then surely at some stage it has had a tyre on? I can't see why you wouldn't be able to get a tyre on unless it was manufactured too big?


 
Posted : 01/05/2018 1:38 pm
 IHN
Posts: 19694
Full Member
 

Buys a book on punctuation


 
Posted : 01/05/2018 1:39 pm
Posts: 10315
Full Member
 

(Btw, have you tried putting it on without rim tape just as a test? )


 
Posted : 01/05/2018 1:40 pm
Posts: 0
Free Member
 

Was it this guy?


 
Posted : 01/05/2018 1:46 pm
Posts: 58
Free Member
 

I've never heard of a rim being manufactured oversize by mistake. If yours has been it's a first for me. Some can be tight though, as said how much rim tape do you have fitted ?


 
Posted : 01/05/2018 1:49 pm
 DezB
Posts: 54367
Free Member
 

Buying second hand stuff isn't like buying from a shop. I'd either put it down to experience, or stick em on eBay.


 
Posted : 01/05/2018 1:50 pm
Posts: 3378
Full Member
 

Thought the tyres came with the wheels?


 
Posted : 01/05/2018 1:53 pm
Posts: 13192
Free Member
 

Welcome to the rest of the forum that isn't the classifieds Jonny. 🙂


 
Posted : 01/05/2018 2:01 pm
Posts: 3834
Free Member
 

Wow, over 3200 posts and 99% of them are in the for sale section.


 
Posted : 01/05/2018 2:05 pm
Posts: 4846
Full Member
 

I'm struggling to see the issue here.

Story changed .... could have been how the two questions were phrased.

Unless you have tried all the tyre combinations inc a NN then I would say you aren't trying hard enough 😉

I'll send you a 2.35'' NN to try ...... call it £10?


 
Posted : 01/05/2018 2:06 pm
 DezB
Posts: 54367
Free Member
 

Rockhopper

Wow, over 3200 posts and 99% of them are in the for sale section.

...said the freeloading non-subscriber 😆


 
Posted : 01/05/2018 2:09 pm
 Andy
Posts: 3337
Full Member
 

Assume OP will be repeating this post every day for the next three months until he gets the outcome needed? 😁

Hmmm bit of a pain though. Have you tried some of those schmancy tyre pliers?


 
Posted : 01/05/2018 2:10 pm
Posts: 8177
Free Member
 


 
Posted : 01/05/2018 2:12 pm
Posts: 12865
Free Member
 

Bit harsh, I definitely recognise OP's username & I never check the classifieds.

He does have a LOT of posts there though 🙂


 
Posted : 01/05/2018 2:12 pm
Posts: 0
Free Member
 

Who's the midget with a bike?


 
Posted : 01/05/2018 2:20 pm
Posts: 3562
Full Member
 

bought a pair of 29er singlespeed wheels of here

Are you using singlespeed tyres?

Wow, over 3200 posts and 99% of them are in the for sale section.

To be fair, it's only 5 items repeated 600 times each..

Seriously though, are you trying to set them up tubeless? The lack of 'sag' in the tubeless tape in the rim well could be the difference in getting them on or not..


 
Posted : 01/05/2018 2:22 pm
Posts: 6926
Free Member
 

So if any one knows him, give him a nudge or beware

I doubt he'll see this as he tends to only post in the classifieds area 😉


 
Posted : 01/05/2018 2:23 pm
 DezB
Posts: 54367
Free Member
 

To be fair, it’s only 5 items repeated 600 times each..

Prologo saddle anyone?  😉


 
Posted : 01/05/2018 2:24 pm
Posts: 3562
Full Member
 

Prologo saddle anyone?

No thanks, but if you here of anyone selling a brown, 90mm stem for my NS Rag+ let me know..


 
Posted : 01/05/2018 2:27 pm
Posts: 251
Full Member
 

Is it just me that can't see any point bumping FS threads other than to get them higher in your personal posting history page?

re: the OP - be interesting what an accurate rim circumference measurement is compared with others.


 
Posted : 01/05/2018 2:29 pm
Posts: 13192
Free Member
 

Tough crowd. Haven't we all bought something from Jonny at one time or another. Pretty sure I have...


 
Posted : 01/05/2018 2:32 pm
Posts: 2826
Free Member
 

The original advert offered to supply the tyres with the wheels didn't it??

http://www.retrobike.co.uk/forum/viewtopic.php?f=39&t=381671

Earlier thread mentions difficulty of gettingtyres on to Ryde rims

https://singletrackmag.com/forum/topic/ryde-trace-25-trail-and-trace-29-enduro-rims-any-real-world-experience/


 
Posted : 01/05/2018 2:33 pm
Posts: 3562
Full Member
 

Tough crowd. Haven’t we all bought something from Jonny at one time or another. Pretty sure I have…

It has reminded me I need to measure up to see if the seatpost he has advertised will be suitable..


 
Posted : 01/05/2018 2:40 pm
Posts: 0
Free Member
 

It’s a Ryde 24mm rim apparently according to the advert.


 
Posted : 01/05/2018 4:24 pm
Posts: 8835
Free Member
 

Tough crowd. Haven’t we all bought something from Jonny at one time or another. Pretty sure I have…

Nope.  And I won't be selling him anything either.


 
Posted : 01/05/2018 4:46 pm
Posts: 7954
Full Member
 

So you can't get tyres onto a rim and this is somehow the sellers problem!

Unless the rim is actually not a 29er rim and its true then I don't see anyway that this can be the sellers problem.


 
Posted : 01/05/2018 4:46 pm
Posts: 3197
Free Member
 

Have you tried setting it up non-tubeless, or even tubeless, but without the valve inserted? It might be possible to fit the tyre, then fit the valve.

TBH, I understand that you are frustrated, but this is not the sellers fault at all.


 
Posted : 01/05/2018 4:54 pm
Posts: 65918
Full Member
 

I had a set of the XC version of these, they were a right bollocks to get tyres onto and I don't think I could have done tubeless without a compressor. They're from that era when people thought the secret to tubeless was to make everything tight, rather than to design good beads etc, so probably there'll be some combos of tight tyres which won't work at all well. But I got on with them OK, overall


 
Posted : 01/05/2018 5:07 pm
 DezB
Posts: 54367
Free Member
 

A Hutchinson tyre might be the answer, or Michelin. Both easy to fit and don’t leak.

(Are you still with us Jonny?)


 
Posted : 01/05/2018 5:27 pm
Posts: 2194
Full Member
Topic starter
 

You lot are a tough crowd!!!!! my point was that this guy couldn't tell me the truth when asking him a question, which is frustrating, 99% of people on here are genuine honest people, like a few posts have said i sell a lot in the classifieds and has anyone got anything negative to say about my sales ? probably not ? and if there has been any i have rectified the issue.

The rim in question is a ryde 28mm, and we have tried both with and without tubeless tape, i cant see a problem in him sending me the so called tyre that he said fitted, just to try, and then it him back send back, but to be honest i cannot see a tyre going on? as all the others i have tried are way off.

Like i said my issue is with his honesty and how he won't reply to my emails and try and help out at all, the seller does have a small responsibility


 
Posted : 01/05/2018 5:46 pm
Posts: 18073
Free Member
 

Could you measure the external diameter of the rim, please? And the height of the rim above the bead step and the wheel well. Manufacturers manufacture to standards so you need to be sure it isn't standard before accusing the seller of anything.


 
Posted : 01/05/2018 5:55 pm
Posts: 13554
Free Member
 

You need to strengthen those thumbs!


 
Posted : 01/05/2018 5:58 pm
Posts: 2194
Full Member
Topic starter
 

I have not accused the seller of anything, i clearly asked him what tyre was on the wheel before he sold it me, he replied he had never actually seen a tyre on it, but then retracted that and said it had a nobby nic on, that's my issue with the honesty, i have then since asked if he could send me the tyre to try and if i can get it on, then the matter is closed.

As my title POOR RESPONSE from a fellow stw, thats all i'm stating?

The rim measures 635mm overall with a 3mm wall


 
Posted : 01/05/2018 6:04 pm
Posts: 0
Free Member
 

I would be ignoring you too with your tyre request, it serves no purpose. Can only assume the seller took the wheel to Kwikfit to have the tyre removed before selling - probably cost him a fortune in discs and pads as a result!


 
Posted : 01/05/2018 6:13 pm
Posts: 0
Free Member
 

the seller does have a small responsibility

Not unless he sold you something that he misrepresented/lied about.


 
Posted : 01/05/2018 6:21 pm
Posts: 0
Free Member
 

On a positive note I bought a set of wheels off Johnny a while back and they were ace. He is a good and honest seller and expects the same level in return. Don’t we all?


 
Posted : 01/05/2018 6:24 pm
Posts: 18073
Free Member
 

635mm is big for a 622 ERTO rim, I'd expect no more than 632. Did you measure over the hub (which would make your measurement to big) or did you put a horizontal line form the top of the rim across to a wall and then measure up the wall which gives an accurate result. At 635 mm it's close to a 630 ERTO rim (the old 27" standard).

Have a read of this and have a good look at the rim to see if it's marked  622 or 630 anywhere.

https://www.schwalbe.com/fr/groessenbezeichnung.html


 
Posted : 01/05/2018 6:25 pm
Posts: 0
Free Member
 

Just out of interest wtf has his poor response got to do with any of us ?

All the background story is irrelevant , you get lied to every day buddy dont use it as an excuse.


 
Posted : 01/05/2018 6:39 pm
Posts: 2194
Full Member
Topic starter
 

Of course a seller has responsibility ?


 
Posted : 01/05/2018 6:42 pm
Posts: 2042
Full Member
 

I'd say you're barking up the wrong tree.

Why does the seller have any responsibility?

He sold you a set of wheels that you were happy to pay for.

They are not broken or not as described etc, just that you didn't do enough research before buying them.

A quick 'ryde 29" wheels review' in Google brings up five threads from STW that mention slightly problematic rims and one from Superstar where the chap states he had a mare getting tyres on some Ryde rims.

That alone should have prompted more questions and digging. Blaming the seller is plain daft, and expecting him to send you a tyre is ludicrous.


 
Posted : 01/05/2018 8:14 pm
 DezB
Posts: 54367
Free Member
 

As my title POOR RESPONSE from a fellow stw

Hardly a fellow STW - he's put about 10 classified ads up. If it was one of us [i]special[/i] lot, we'd not lie to ya jonny, onest we wouldn't


 
Posted : 01/05/2018 8:54 pm
Posts: 19
Free Member
 

Ryde rim you say? Look on the bright side - if you do manage to get the tyre on, first sniff of a rock will have you needing a new rim anyway.


 
Posted : 01/05/2018 8:57 pm
Posts: 41395
Free Member
 

Edukator finds a new entrant in wheel standards, 27", not seen for 30+ years...


 
Posted : 01/05/2018 11:01 pm
Posts: 3197
Free Member
 

Surely the trails will be that little bit more "alive" with a 27" wheel.


 
Posted : 01/05/2018 11:18 pm
 Andy
Posts: 3337
Full Member
 

To be fair, think I have bought off Jonny in the past, and it was excellent,  just as described.

Its just the 4,000 ads for that brown NS Rag 90mm stem that caused the frustration, day after day. Sorry.

Dude; 3-5 listings max. If it doesnt sell off to ebay or the local bike charity, or offer it free with the next thing you sell.


 
Posted : 01/05/2018 11:40 pm
Posts: 0
Free Member
 

I’ve never heard of a rim being manufactured oversize by mistake

I had a set of Easton EA50 rims that were a pig to get tyres on. Emailed Easton and they said there were a batch that were slightly oversized. Sent them off, got them back and was much easier to deal with after that.


 
Posted : 02/05/2018 12:23 am
Posts: 8613
Full Member
 

Asking someone to send you a tyre just to try is hardly a faff-free or cost-free experience for them yet that seems to be what you're expecting. Your implication seems to be he only sold them on as he couldn't get tyres to fit himself so I don't think this reads as just a 'poor response' post.


 
Posted : 02/05/2018 8:02 am
Posts: 188
Free Member
 

I can half see Jonny's frustration, but wonder if the seller initially meant they just hadn't tried to fit the tyre's that were with the wheels? But I'm just speculating. I've bought and sold on the classified's for year's, including from Jonny I think, and only ever had one slightly bum deal. I don't really have an issue with user's that just frequent the classified's either, not everyone wants to argue the same 1x versus front mech post ad finitum, those thread's alone feel like the FS - NS rag stem ad only they take far longer to read!


 
Posted : 02/05/2018 10:34 am
Posts: 0
Free Member
 

This is one of those thinly veiled dragging the seller through the mud things , this could have been handled completely off of here.


 
Posted : 02/05/2018 11:12 am

6 DAYS LEFT
We are currently at 95% of our target!