Phone company not t...
 

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[Closed] Phone company not telling whole truth shocker!

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Posts: 299
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Topic starter
 

I've been with Orange for years. Got my current Blackberry with them about 4 years ago. When the contract ran out I was happy to continue on a monthly plan (racoon iirc) which matched my usage. Since then I regularly get texts from Orange/EE telling me they have reviewed my usage and I am still on the best tarriff, I pay about 32.00 a month.
So yesterday, following advice from a friend, I changed my contract to sim only; same usage, same number, same phone, same sim, same provider for 8.00 a month.
Am I right to be miffed about the misleading usage review texts?


 
Posted : 14/11/2013 11:49 am
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Id be more miffed I believed all their marketing texts to say I was on the cheapest tariff to be honest. Buy your friend some beers with the £24 you now have spare.


 
Posted : 14/11/2013 11:51 am
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I changed my contract to sim only

You're not comparing like with like - or at least that's what they'll claim.

You've been paying for a new phone for 4 years but not claimed it - that's where you've gone wrong.


 
Posted : 14/11/2013 11:54 am
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As per clubber really - yes it is kind of mis-leading but you were on the best pay monthly tariff.

You have now moved to a sim only tariff.

Technically misleading but unfortunately that will be their wriggle out.


 
Posted : 14/11/2013 5:47 pm
Posts: 39449
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Ask them where they delivered you 3 new phones you have paid for 😉


 
Posted : 14/11/2013 5:48 pm
Posts: 299
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Topic starter
 

I think the "DHL" man picked them up 🙂


 
Posted : 14/11/2013 7:38 pm
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You failed to ask for your upgrade phones.

So they didn't send them to you.

Shame really as you have paid for them

🙁


 
Posted : 14/11/2013 7:49 pm
Posts: 15
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Two mistakes . Not realising that a phone contract is essentially a very expensive way of buying a phone and even more expensive if you allow it to run on . The other is dealing with Orange and not assuming anything they say is untrue.


 
Posted : 14/11/2013 10:08 pm

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