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I've been with Orange for years. Got my current Blackberry with them about 4 years ago. When the contract ran out I was happy to continue on a monthly plan (racoon iirc) which matched my usage. Since then I regularly get texts from Orange/EE telling me they have reviewed my usage and I am still on the best tarriff, I pay about 32.00 a month.
So yesterday, following advice from a friend, I changed my contract to sim only; same usage, same number, same phone, same sim, same provider for 8.00 a month.
Am I right to be miffed about the misleading usage review texts?
Id be more miffed I believed all their marketing texts to say I was on the cheapest tariff to be honest. Buy your friend some beers with the £24 you now have spare.
I changed my contract to sim only
You're not comparing like with like - or at least that's what they'll claim.
You've been paying for a new phone for 4 years but not claimed it - that's where you've gone wrong.
As per clubber really - yes it is kind of mis-leading but you were on the best pay monthly tariff.
You have now moved to a sim only tariff.
Technically misleading but unfortunately that will be their wriggle out.
Ask them where they delivered you 3 new phones you have paid for 😉
I think the "DHL" man picked them up 🙂
You failed to ask for your upgrade phones.
So they didn't send them to you.
Shame really as you have paid for them
🙁
Two mistakes . Not realising that a phone contract is essentially a very expensive way of buying a phone and even more expensive if you allow it to run on . The other is dealing with Orange and not assuming anything they say is untrue.