You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
Just sold my hightower frame on there as it was 80% off fees this weekend.
Winning bidder was from China. Member since 2017 with only 1 star. No payment and no response to messages.
Urgh...
this weekend
No payment and no response to messages.
Have I missed a few days? It's only Monday isn't it?
Winning bidder was from China
Did you allow for isp? If you don't want bidders from outside the UK turn out off.
Why didn't you block international bidders and those with less than 10 feedbacK? For something of this value/size - that would normally be a given.
Winning bidder was from China.With only 1 star
Kind of says it all.
You can set your selling privileges to exclude a host of countries. Myself I only have it set to sell in the UK mainland.
Basically if something goes missing, I dont want to be trying to track some parcel in a different language.
Even if your 1 star Chinese buyer paid, I'd still refuse to send. Just asking for problems.
If you log it as an unpaying buyer ebay should still honour the 80% fee for the next buyer. You will need to contact them though. As above, worth checking your settings, turn off international if you don't want it, stop low rated buyers or previous non payers. Also select instant payment for buy it now.
https://www.ebay.co.uk/help/selling/resolving-buyer-issues/blocking-buyer?id=4082
Second chance offer to first non-scamming bidder if it was an auction?
I list anything that will go as a Royal Mail small parcel with international shipping, and am careful to put different rates for Europe and Rest of World (it's almost £30 for a small parcel to the USA now).
Anything bigger than that is UK only.
It's also worth noting that eBay now charge and "International Fee" of 2.5% on any sales outside of the UK.
I list anything that will go as a Royal Mail small parcel with international shipping
As someone who deals with international shipping daily, I just leave it with Ebay's International Shipping Program or not at all for sending abroad.
ISP is Ebay's problem as soon as it lands at their depot, all the missing, delayed, customs, damaged, returns etc. trouble is gone.
As someone who deals with international shipping daily, I just leave it with Ebay’s International Shipping Program or not at all for sending abroad.
@dangeourbrain - ooh, I've never used that - you'd recommend it then? Cost-wise is it the same as posting abroad yourself?
Ive gone with the global shipping programme. Ive used it before and it was fine. No issue with the frame going to china via this route as i just need to get it to ebay's uk address. i just wish whoever bought it would pay for it.
Cost-wise is it the same as posting abroad yourself?
@finbar
No, it's much cheaper.
You only pay for the UK leg, ebay calculates and bills the buyer the rest.
didn't know you could block low rated buyers though. thats helpful, thanks
Re. international shipping via the eBay service, cheers, at least I've benefitted by learning something from the OP's frustration 😉
The ISP thing seems to work ok. Somebody else's problem as soon as it gets to the depot.
As a bonus, the depot is a well known location for every delivery service going.
Thinking about it, I'd probably take an ISP buyer over the average UK buyer.
One point I'd add about the International Shipping Programme is there are weight and size limits on the parcels you're allowed to ship. But you have to dig around eBay's help pages to find them, and eBay won't tell you if your package has a declared size that's too big. So with wheels and bike frames I've had eBay members from other countries contacting me to ask why they can't bid - it's because eBay will show them the listing because I'd allowed international bidders, but it won't let them bid because the parcel would be too big for the ISP. Took me a while to figure this out.
didn’t know you could block low rated buyers though
You can also block buyers with unpaid auction strikes.
I like to sell my items on BIN, and specify payment to be made at same time they click BIN.
Still get people buying then asking to cancel saying they've bought the wrong item or they didn't realise it would take 4-5 days to get to them and they need it for the weekend.
I'm fairly open-minded about eBay generally, it is what it is, but there does seem to be an increase in entitled ****s bothering me this year.
I just leave it with Ebay’s International Shipping Program or not at all for sending abroad.
+1
You ship it to an Ebay warehouse in the UK and they deal with the international bit.