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currently stuck in the house recovering from a disagreement with a car and thought I'd download some new routes on os maps app I have paid subscription.
however the routes never show they look like they download add them to favourite routes then when you open the offline map they are not there and show synchronisation error.
anyone else experience this.
os customer service said they would look into it but I have had no further messages for about a week.
expected better to be honest
Silly question, but are you creating the routes on a pc, then trying to see them on a phone?
no all on the phone app
you can download others routes to use offline it used to work fine but just will not work at all
I had an issue that sounds similar. I think I deleted all the data associated with the app (android) and after a fresh login it worked. Annoyingly though meant the routes I had on the phone that had not synced were lost. The app is not the best, it could be but has annoying issues like that (and the really rubbish are you sure you want to stream map data on a cellular connection message).
I can't save someone elses routes on my phone and then follow them, they just don't appear, never have done. I've got to create or save a route from someone on a pc into OS account, then it synchronises to my phone.
I keep meaning to look at alternatives to OS, but I actually really like it in use just as a 'where am I' app, very rare do I follow a route.
Yeah I use it 'as a map' but I always though the sync features (route and offline maps) were a bit iffy. If I'm heading somewhere offline where I know I'll need the map** I'll re-download and test in flight mode first. Sorry - no help.
** might even take a paper copy / print out.
I've cancelled the subscription just use it for offline maps.
it should be a lot better from ordanance survey
It has become slow and dodgy recently which coincides with them opening up other map apis. I put in a support request as maps were taking 45 secs to render on my phone. They took a zillion years to reply asked for a ton of information which I gave them. Then tumbleweed.
I wish they would focus on basics rather than gimmicks such as AR. It’s a shame that they have not got a world beating app given their resources.
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