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So, here one I've not previously encountered.
Parked in Hebden Bridge over the holidays to do some very wet riding. Paid for parking through the app, so far all v boring and normal. Came back after a very soggy ride to find a parking ticket on the windscreen. Turns out I've been given a warning notice that I could be fined in future because I'd not displayed a ticket. Now, Acopa (the parking app that Calderdale use) doesn't give you a ticket, just a message to your phone.
So, what are you supposed to do in these circumstances? (apart from screw it up and bin it) Have they got my reg on some hit list? I wonder why they didn't check the App? Why didn't they just fine me if they didn't think I'd bought a ticket? All v weird.
be careful of Traffic Warden no135 in Hedben, they don't know what they're doing!
Why would a traffic warden give a warning? That just, you would think, run counter to their purpose, and anecdotally contradicts my experience. 🙂
I don't know. I had to read the ticket twice to make sure I'd understood it properly. They told me what code I'd contravened, and wrote a description of the contravention, and then it goes on to say it's a warning...never had one of those before.
any contact details on the ticket, to ask them direct? Does seem odd, I always use the Ringo/JustPark apps (very rarely carry any cash, certainly not coins nowadays) and have wondered how real-time the info is for the parking attendants.
First thought was vigilante anti-parking oddness, but that sounds pretty pukka.
I had a parking ticket on plymouth once when I'd paid by app. when I called the to query they said sometimes the wardens don't get the updates so issue a ticket anyway.
maybe this a just a holding notice when they can't check the online stuff.
Perhaps it's in a reception blackspot for whatever network they use so all they can do is give out a generic "not a ticket" to anyone either using the app or not paying in the hope that the non-payers will be scared and the app users will just bin it?
Could be any one of the above, they're all sensible answers, I've written to the parking folk in Calderdale to see what they say, but in the mean time, put a note in the windscreen reminding them to check the App?
and have wondered how real-time the info is for the parking attendants.
In this case, doesn't seem to be very real time, parking bought at 09.40 for 4 hours, ticket issued just before 11.00
be careful of Traffic Warden no135 in Hedben, they don’t know what they’re doing!
It may just as likely be the app not knowing what's going on. I've heard a few tales recently of folk getting tickets because the app they paid for parking through isn't configured correctly - either the payments advertised / sums taken by the app were incorrect or the terms for parking were wrong or it applied the payment made to the wrong location. The people running the app aren't actually legally required for the information it provides or the payments it handles to be correct. Legislation hasn't caught up with the advent of paying for parking by phone so if theres an error it seems liability falls on you not on the people operating the app.
Legislation hasn’t caught up with the advent of paying for parking by phone so if theres an error it seems liability falls on you not on the people operating the app.
I had a ticket when the app had defaulted to our other car. I’d paid to park, but the reg was for the wrong car.
Wrote to the council and explained you didn’t yet have to enter your reg when paying to park at a meter. They’d got evidence I paid to park, so they agreed and cancelled the ticket. Happened a couple of times until the app was updated.
Most of those parking app things are sodding useless! I spent thirty minutes in Bristol once trying to get one to work, it was one where you had to speak the registration, and it just couldn’t understand even when I was annunciating clearly. Tried the alpha bravo thing, that was even worse. I needed to use one in a car park in town, and it wouldn’t accept the details I was putting in, and I had no cash; I mean, who does these days. They won’t offer the first hour free, in the end a lovely lady gave me a £1 coin so I could sort out the business I needed to do.
All they need is a QR code to scan to take you into a window to put in the reg, time needed, and card details, the interface is totally not user-friendly.
Or even better, just a tap-in point like the London Underground or most buses.
I had a parking app tell me I couldn't pay for parking as the car park was full. This was as I walked away from the half empty carpark I'd just left my car in. There didn't appear to be any way to resolve the issue within the app.