O2 network down, an...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] O2 network down, anyone else effected?

72 Posts
49 Users
0 Reactions
136 Views
 CHB
Posts: 3226
Full Member
Topic starter
 

Wifes Tesco mobile down, limited network availabilty. Lots on news website about it, interestingly my o2 work phone is ok. Bbc website not working either.
Given the number of IT experts on here, someone must know something about whats going on?


 
Posted : 11/07/2012 7:27 pm
Posts: 2471
Free Member
 

It seems to be all over the UK, but no pattern as some are working and some are not.

Mine has been down since about 4pm.

Googled some of the forums, seems to be quite a few problems.


 
Posted : 11/07/2012 7:30 pm
Posts: 0
Free Member
 

yep, all over twitter


 
Posted : 11/07/2012 7:31 pm
Posts: 0
Free Member
 

My O2 phone is fine but the wife's is playing up on the same network.

I'd originally put it down to it being one of those shonky android things! 😈


 
Posted : 11/07/2012 7:31 pm
 ojom
Posts: 177
Free Member
 

here too.


 
Posted : 11/07/2012 7:31 pm
 CHB
Posts: 3226
Full Member
Topic starter
 

Cant figure why mine works and wifeys doesn't.
Is it the customer database thats knackered rather than individual masts?


 
Posted : 11/07/2012 7:32 pm
Posts: 0
Free Member
 

OK here but took ages to connect


 
Posted : 11/07/2012 7:34 pm
Posts: 2471
Free Member
 

Same here mine is down, but the GF's is still working fine.


 
Posted : 11/07/2012 7:34 pm
Posts: 0
Free Member
 

Oh, I'm on Tesco.

__________________
Pies.


 
Posted : 11/07/2012 7:35 pm
Posts: 2471
Free Member
 

Oh well. nevermind at least STW is up and running! 😉


 
Posted : 11/07/2012 7:38 pm
Posts: 13594
Free Member
 

Yep, mine has been down for a few hours now. GF's is connected but can't make any calls.


 
Posted : 11/07/2012 7:39 pm
Posts: 13594
Free Member
 

It's in the (IT) news: http://www.theregister.co.uk/2012/07/11/o2_giffgaff_network_issues/


 
Posted : 11/07/2012 7:40 pm
Posts: 6686
Free Member
 

Borked here too...


 
Posted : 11/07/2012 7:44 pm
Posts: 8392
Full Member
 

Has the network been reserved for Olympic use?


 
Posted : 11/07/2012 7:44 pm
Posts: 2471
Free Member
 

Updates;

http://status.o2.co.uk/


 
Posted : 11/07/2012 7:45 pm
Posts: 0
Free Member
 

My O2 phone is fine, wife has had problems on GiffGaff. Interestingly though, GiffGaff broke the news to their customers on their website hours before O2 did.


 
Posted : 11/07/2012 7:47 pm
Posts: 13741
Full Member
 

sons giffgaff down as well


 
Posted : 11/07/2012 7:50 pm
Posts: 1
Free Member
 

My Tesco mobile is also down.


 
Posted : 11/07/2012 7:59 pm
Posts: 0
Free Member
 

Hi I'm in Italy been down all week , was wondering why had no service, cheers


 
Posted : 11/07/2012 7:59 pm
Posts: 4325
Full Member
 

We are both on O2.

My iPhone4 is fine and getting a signal.

Her iPhone4S is getting no service.

Go figure.


 
Posted : 11/07/2012 8:04 pm
Posts: 469
Free Member
 

Please be aware that we have been notified of a service issue with the O2 mobile network which started to occur at 1:30pm today. This is affecting the ability to make calls and use data services across the UK. Therefore access to e-mail synchronisation on smart phones and Internet access via 3G modems may experience intermittent service.

Further updates can be found via the below website.

http://status.o2.co.uk/ <


 
Posted : 11/07/2012 8:04 pm
Posts: 2430
Free Member
 

Funny thing is that this happened to the Orange network in France on Friday.

[Tinfoil hat] Are our lizard overlords trying to tell us something?[\Tinfoil hat]


 
Posted : 11/07/2012 8:04 pm
Posts: 0
Free Member
 

Yep, me too. Strangely it started off with me being able to make calls but not recieve them, but now I can't do anything.


 
Posted : 11/07/2012 8:09 pm
Posts: 0
Free Member
 

Cant wait to leave the shitty network


 
Posted : 11/07/2012 8:11 pm
Posts: 39449
Free Member
 

I might be affected but no real desire to make a phone call desperately.


 
Posted : 11/07/2012 8:18 pm
 bigG
Posts: 137
Free Member
 

Little comfort I know but they are doing everything they can to fix it,,

Carbon,, bit of an over reaction?


 
Posted : 11/07/2012 8:19 pm
Posts: 7
Free Member
 

on and off all this afternoon.

First the Banks and now mobile co.s and no-one sure how to fix them...

I'm wondering if someone's having some hacking fun?


 
Posted : 11/07/2012 8:21 pm
 DrP
Posts: 12041
Full Member
 

Just got a text, therefore back on?.....

DrP


 
Posted : 11/07/2012 8:30 pm
Posts: 65918
Full Member
 

brooess - Member

First the Banks and now mobile co.s and no-one sure how to fix them...

I'm wondering if someone's having some hacking fun?

If you're referring to RBOS, definately not a hack, that was just good old fashioned incompetence.


 
Posted : 11/07/2012 8:34 pm
Posts: 469
Free Member
 

Nothing to do with all the Chinese network equipment their installing............ Honest. said the bloke who works on phone networks... Probably


 
Posted : 11/07/2012 8:34 pm
Posts: 11292
Full Member
 

I'm fine and my wife's phone is fine as well...Vodafone and Orange...which is surprising!

Joking aside (yes, that was an attempt at humour!), got a few mates who are on O2 and they all seem to be humped...


 
Posted : 11/07/2012 8:57 pm
Posts: 0
Free Member
 

Wifes 02 iphone been poo for a week now. She was hoping for a new phone


 
Posted : 11/07/2012 8:57 pm
Posts: 0
Free Member
 

Ahh .. thanks

In central london, not working with Tesco (02)
Thought my phone / sim was knackered


 
Posted : 11/07/2012 8:58 pm
Posts: 961
Free Member
 

RNC software upgrade responsible for the outage I have been informed.


 
Posted : 11/07/2012 9:21 pm
Posts: 0
Free Member
 

aaahhh thats what it was, my o2 contract phone has been playing up last couple of days.


 
Posted : 11/07/2012 9:28 pm
Posts: 5
Free Member
 

Mine is ok. Wifes is ****ed...and she's on call. They can ring the house phone if someone is dying I suppose.


 
Posted : 11/07/2012 9:39 pm
Posts: 39449
Free Member
 

Would this result in my jesusphones battery being more horrendous than usual ? I might care then ...


 
Posted : 11/07/2012 9:46 pm
Posts: 13594
Free Member
 

Major egg on faces all round at O2 HQ tomorrow - total screw up on their part.


 
Posted : 11/07/2012 9:51 pm
Posts: 89
Free Member
 

Would this result in my jesusphones battery being more horrendous than usual ? I might care then ...

Yes. It (as with other phones) will rinse the battery trying to search for a signal.

[quote= @TwopTwips] CONVERT your iPhone into an iPod touch by simply inserting an O2 sim card.
(via @thenumbersong)


 
Posted : 11/07/2012 10:03 pm
 poly
Posts: 8699
Free Member
 

[conspiracy theory]
Do O2 not provide mobile phone service to the police (and presumably security services)? and have some arrangement in place to throttle back the public network in the event of a major incident etc?

so either they are testing this before the olympics

or there has been an incident we aren't being told about

or there has been some sort of attack on the system to render it useless so that an attack can take place with better effect
[/conspiracy theory]


 
Posted : 11/07/2012 10:50 pm
Posts: 77347
Free Member
 

Ah. This would explain why I've been out of service all evening.

Thanks STW, I thought I'd ****ed my phone after landing on it.


 
Posted : 11/07/2012 10:53 pm
Posts: 1427
Free Member
 

Mine is back working again now.


 
Posted : 11/07/2012 11:36 pm
Posts: 9175
Free Member
 

Yep I haven't had any service since about 1pm today.


 
Posted : 12/07/2012 1:10 am
 CHB
Posts: 3226
Full Member
Topic starter
 

back up and running now!


 
Posted : 12/07/2012 5:29 am
 CHB
Posts: 3226
Full Member
Topic starter
 

Spoke too soon....wife now has a signal on tesco (for how long?). But my o2 htc phone is borked. Ho hum, quiet day today.


 
Posted : 12/07/2012 5:52 am
Posts: 4325
Full Member
 

Mine is now switching between full signal and searching.


 
Posted : 12/07/2012 6:00 am
Posts: 0
Free Member
 

mines off again.. recieved 6 incomplete texts through the night and then the reception died again about an hour ago.. you d think from thier (02) website that nothing was wrong.. O2 O no


 
Posted : 12/07/2012 6:51 am
Posts: 251
Full Member
 

My wife's 2 O2 phones (one work one personal both no signal this morning.

They seem to have been alternating havign reception since yesterday.


 
Posted : 12/07/2012 6:53 am
Posts: 0
Free Member
 

[quote=peteimpreza said]Mine is now switching between full signal and searching.

Mine's doing this also now.


 
Posted : 12/07/2012 6:59 am
Posts: 5
Free Member
 

Mine was off most of yesterday afternoon but is back to normal this morning and working. Looks like its slowly getting fixed although the service page doesn't state its all fixed!


 
Posted : 12/07/2012 7:10 am
 nbt
Posts: 12381
Full Member
 

Didn't notice any problems with mine yesterday, but Mrs NBT had a long walk home after ripping out a valve from her inner tube then the replacement going flat (the valve had gone on that too, I found out later, must have a bad batch as that's the fourth in the past few months). SHe'd tried to call me but had no service 🙁


 
Posted : 12/07/2012 7:15 am
Posts: 0
Free Member
 

my business is ****ed.. we have 3 O2 phones and cant recieve or make calls, the landline is switched direct to the mobiles.. just used my daughters mobile to send 130 texts to my best customers advising them of her contact details..assuming that thier also not O2.. who ll pay for this mess??


 
Posted : 12/07/2012 7:21 am
Posts: 0
Free Member
 

If you shut down 3G you should get a signal, all our work mobiles are O2 here caused plenty of hassle.


 
Posted : 12/07/2012 8:05 am
Posts: 17106
Full Member
 

First a bank gets hit then a mobile firm.
Any second now someone with a white Persian cat and a wonky eye is going to be holding the Olympic telly to ransom.


 
Posted : 12/07/2012 8:09 am
Posts: 0
Free Member
 

Thanks for the 3g tip Danny79.

Half my staff have no service and the other half are claiming not to to have a quiet couple of days!!

I shall now instruct them all to turn 3G off and then route my most tiresome customers to those I suspect have been bluffing.


 
Posted : 12/07/2012 8:11 am
Posts: 0
Free Member
 

Mine is OK now after turning off and then on again (as per latest O2 guidance on their website).


 
Posted : 12/07/2012 8:17 am
Posts: 1
Free Member
 

If I pay monthly, cn I claim bak for the days lost use to their incompetence?

That would equate to just under 50p a day!


 
Posted : 12/07/2012 8:21 am
Posts: 0
Free Member
 

Mine was fine this morning until about 8.30.

Suspiciously 8.30 was the time they said they had fixed the 2G network. No amount of turning on and off or disabling 3G or all data will fix it.

And I bank with Natwest. Is it personal!


 
Posted : 12/07/2012 8:26 am
Posts: 0
Free Member
 

Mine wouldnt work with the 3g off switch so tried turning cellular data off too that seemed to fix it.

Ive been having loads of problems with o2 data recently in my area and rang o2 to discuss leaving contract early, they wanted £280 up front to leave.

Wonder what compensation if any O2 will give its customers.


 
Posted : 12/07/2012 8:30 am
Posts: 0
Free Member
 

Yep, what Carbon said. Turn 3G off, turn data roaming off. Switch the phone off then back on again and it should then work.

Perhaps the bloke I've been trying to get hold of at work hasn't been ignoring me for the last 2 days.


 
Posted : 12/07/2012 8:33 am
Posts: 0
Full Member
 

Mine was fine yesterday, woke up this morning and nadda. =/


 
Posted : 12/07/2012 8:35 am
Posts: 6978
Free Member
 

this just isnt good enough.

ive got two important bikey parcels on route this morning and the only way to contact my stepson, so make sure he wakes up, is via his O2 mobile.

ive sent him an email to tell him to turn off the 3G, but if he wakes up, he will aim for the PS3, not his GMail account....


 
Posted : 12/07/2012 8:42 am
Posts: 17106
Full Member
 

Our spare mobile is 10 years old and really basic. Full bar service.


 
Posted : 12/07/2012 8:46 am
Posts: 0
Free Member
 

Not amsued. Phone is finally back up and the first text I get from O2 is a message telling me what my bill is this month.


 
Posted : 12/07/2012 9:08 am
Posts: 0
Free Member
 

pmsl @ jfletch 🙂

GiffGaff still flakey here in Hendon


 
Posted : 12/07/2012 9:11 am
Posts: 13594
Free Member
 

Still not 100% now, just switched my iPhone to 2G and it seems to work, was registered on 3G but couldn't send any txts....


 
Posted : 12/07/2012 9:12 am
 beej
Posts: 4120
Full Member
 

Anyone know what's caused this within the O2 network?

SGSN? HLR? SCCPs?


 
Posted : 12/07/2012 9:15 am
 DrP
Posts: 12041
Full Member
 

Oddly - I had no phone signal to make calls/text, but was receiving emails fine!!!
And No, wasn't connected to a wifi network....

DrP


 
Posted : 12/07/2012 9:32 am
Posts: 0
Free Member
 

A lesson from the future that you can't always relay on electronic networks. Keeping your old, unlocked phone with a prepay SIM from Vodafone or Orange may be wise idea.


 
Posted : 12/07/2012 9:36 am
Posts: 9175
Free Member
 

I seem to have signal back again now 🙂


 
Posted : 12/07/2012 9:41 am
Posts: 0
Free Member
 

stupid o2 network probs got me in so much trouble last night!

Wife texts: are you home?
I text: yup (message pending)
20 mins later i look at my phone, no messages, and my previous seems to still be pending, so i resend it. 20 mins later, still nothing so I go to the pub with my mate for a quick pint in the sun, get my phone out to show him a pic and notice 5 missed calls and 2 new messages! Funny, didn't feel any buzzes from the phone, quick check reveals that mrs meehaja actually answered my first yup straight away with "will you pick me up from my parents" I've then resent my "yup" and then gone to the pub instead.

Fortunately we don't have a doghouse, so I get to share bed and board with the chickens instead!


 
Posted : 12/07/2012 9:46 am
Posts: 0
Free Member
 

totally random behaviour

I could get mobile data over GPRS and 3G but couldnt call out at all not sure about texts.

Showed full signal but couldnt call out. Did the off/on 3g thing now put 3g back on and ive full signal again and can call. Looks like a complete resolution.

I'd have thought that the decommisioning of a number which is what people are saying is what happened would of affected my mobile data but it didnt.

Not sure about receiving calls as i didnt test that.


 
Posted : 12/07/2012 10:00 am
Posts: 0
Free Member
 

[grammar nazi]

'[b]a[/b]ffected'

[/grammar nazi]

I'm on Giffgaff and didn't even notice the service was down until seeing it on here just before lunch today. Call me Mr Popular.


 
Posted : 12/07/2012 11:22 am

6 DAYS LEFT
We are currently at 95% of our target!