New business start ...
 

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New business start up- POS, credit card processing etc

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Hi all.
Currently looking at Zettle as it plays nicely with Xero to take card payments.
Any opinions?
Also business bank- any good ones or are they all the same?

Also any other words of wisdom?


 
Posted : 05/05/2023 4:10 pm
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We use it for our mobile card processing when doing deliveries. It's fine but the fees are a little higher than the permanent card processing in the shop. If your only doing occasional card transactions it's fine.


 
Posted : 05/05/2023 4:13 pm
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Starling are good for business accounts, zero charges unless you go overdrawn!


 
Posted : 05/05/2023 8:34 pm
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Thanks nigew I’ll have a look


 
Posted : 06/05/2023 6:57 am
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Zettle and Starling are both good options. Nice and easy with no long term commitments.

If you wanted lower transaction rates without any long term commitments then have a look at Dojo or Teya, but they'll be looking for higher transaction volumes.

Edit - don't enter into any long terms agreements, you don't need to, there's plenty of providers offering either no contract (Zettle, SumUp, Square) or 30 day rolling (Dojo, Teya), but there are also plenty that will try to lock you in. Also watch out for additional fees like PCI compliance and authorisation fees, minimum processing charges etc. Again, the companies mentioned above don't charge these (but check) but there are plenty that do and they'll be buried in the T&C's.


 
Posted : 06/05/2023 7:03 am
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We're using Starling for banking and Stripe to allow clients to cover themselves under Section 75 with £100 payment.

Since COVID card processing charges have gone mad. It used to be 50p for a bank debit card payment now it's a percentage, similarly CC charges went from 1.5% to 3 or more plus surcharges for foreign and corporate card transactions (also in percentages at around 2 to 3 percent).


 
Posted : 06/05/2023 9:57 am
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You're paying way too much. You should be able to get blended rates of around 1.75% for all card types, regardless of where they're issued, from Zettle, SumUp or Square. And much less if you're prepared to take the risk on card type - around 1% for domestic credit and debit cards and a bit more for others.


 
Posted : 06/05/2023 11:01 am
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@john_l where from?


 
Posted : 06/05/2023 2:20 pm
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Apart from the ones I've mentioned up there?


 
Posted : 06/05/2023 2:35 pm
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@John_l not in travel operations you can't. WE were getting most of the way through the application process and then being turned down for risk by the compliance departments. Ironic as we don't do flights, trains or ferries just ground arrangements abroad through a partner.


 
Posted : 06/05/2023 4:33 pm
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The move from flat fee for debit cards has nothing to do with COVID, it came in due to EU interchange fee limits https://eur-lex.europa.eu/EN/legal-content/summary/fees-for-card-based-payments.html


 
Posted : 06/05/2023 4:41 pm
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Fair point about travel related businesses. Covid's definitely added a risk premium there.

But as @murray says, the changes in fee structures is due to interchange regulation.

Back to the OP though, Zettle and Starling are good options for hassle free card processing and banking.


 
Posted : 06/05/2023 5:32 pm
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Thanks JohnI I’ll check them out now.
I saw Alphacard do 0.49% but only a handful of reviews so a bit reluctant. The card gadget stuff needs to be very reliable.


 
Posted : 06/05/2023 5:39 pm
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Before you do anything phone up the help line. The machines do go wrong and you want good back up.
Check the transaction fee. It can be 4p we pay 1. If you sell lots of cheap stuff that can be important.
We are with World pay and debit card is around 0.6% and cc around 0.8%. Check whether you need to be PCI compliant ,some companies will charge you more if you don't have it.
Metro bank are very good.


 
Posted : 06/05/2023 5:50 pm
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Zippy Kona thanks, I’ll check out World pay.
Starling links nicely to Zettle and sumup, and then also to xero, so should automate a fair bit of the accounting side.


 
Posted : 06/05/2023 6:43 pm
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I’m seeing worldpay at 1.5% and the website is making me angry, took a fair bit of searching to find a rate. Maybe it’s the techno I’m listening to.


 
Posted : 06/05/2023 6:59 pm
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Applied for my Starling account. Seemed pretty easy.


 
Posted : 06/05/2023 11:20 pm
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Seeing some big savings here:
https://www.cardswitcher.co.uk


 
Posted : 07/05/2023 11:36 pm

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