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hi
I just bought a new router, a netgear nighthawk x4, mainly to boost the level of wi fi around the house/garden/garage.
I am set up with Sky Fibre.
My current router is working perfectly.
I however cannot get the Netgear one to "recognise the internet"
I am following the instructions to the letter, reseting everything before connection etc but the internet light remains orange and the set up wizard just keeps saying "cannot recognise internet"
Anyone have a clue?
Happy to answer questions/post picks if needed!
How have you connected it?
Are you trying to set it up as a second router or a wireless access point. Not that I have any idea but My second router is set up the latter and the system works fine.
Possible go into the Http:// 191.1.0 or whatever yours ip address is and alter the settings from there.
Its connected by ethernet cable to the fibre modem. Literally the old router works fine. Remove it, connect the same cable to the new one and it just wont recognise the broadband connection....
The supplied modem/router for Sky needs to be bridged to modem mode via it's set-up screen and then the Netgear router should be able to do its job. you may need to turn the whole set-up off and then re-start in the order modem - router - pc. With a delay while each device goes through its boot sequence.
Have you told it where to look?
The instructions you have no doubt assume that your router is connecting to a modem and not another router, if that was the case the internet setup with username and password would be appropriate.
However your setup will look like this >>
Netgear (WAN) --Ethernet--(LAN) Sky Fibre Router (WAN) -- RJ11 -- Phone Line
Have a look at this for some tips >>
http://www.pcadvisor.co.uk/how-to/network-wifi/how-set-up-router-as-repeater-3494655/
try this link
http://www.manualslib.com/manual/805703/Netgear-R7500.html?page=135
describes how to set you router up as an access point.
Cheers guys. Will have a look tomorrow.
Thansk but I must be explaining myself wrong. I am replacing the sky router with the new netgear one not adding a second router?
Aha. Sky used to have some natty set-up that required some technical know how to get around using a non-sky router.(I may be remembering this wrongly, it's probably the bronchitis!) Maybe a check of their broadband forum would yield an idea of if the trickery is still required.
Hmmm, Sky Fibre as in BT FTTC where your Sky router is plugged into a phone socket or fibre as in BT have dragged some optical fibre into your house (FTTP) where BT installed a box with flashing lights on the wall and the Sky router plugs into that.
If it's the former then you haven't a hope in hell of getting it to work directly with your router UNLESS it's the X4S model you have bought not the X4 as stated? The one with the integrated ADSL/VDSL/VDSL2 modem?
Lets start from the beginning I think. How does your Sky router connect to the phone line?
Is it direct cable from the Sky router to the phone socket or is there a box of tricks aka a BT Openreach FTTC modem between your Sky router and the phone line socket?
Are you sure both the new router and the Sky modem are on the same subnet?
It connects to a bt modem, not a phone socket. Must be the sky propriety stuff? Appreciate all the help and suggestions guys.
From the other thread. You probably need [url= http://www.daniscross.co.uk/2014/11/use-router-sky-broadband/ ]this[/url] to get your Sky login details for the new router. mikewsmith should be thanked.
As others have said your new Netgear Router must have a Fibre modem built in if you want to completely replace the Sky router(no idea if the Netgear one has as I have not checked the specs),otherwise you need to set the Sky router as a modem only and daisychain it to your new router.
Secondly the Sky Routers have a hidden password/login which prevents people replacing there Router with a aftermarket one, that said there is a online service which can interrogate your sky router to get these.
The Password/login can then be entered in to your new router to gain a connection.
If it connects to the BT modem then starters for ten on a VDSL2 connection is:
Encapsulation: PPPoE
Authentication: Auto to start with along with your username and password
Then possibly VLAN tagging with the VLAN set to 101 on the WAN interface
Sky dont like you replacing their own router, so much so its a breach of their T&C's.
Its a bit of a chew on to get the username and password off your sky router, and you then have to spoof the MAC address of your nighthawk. If you want to use it in place of the SKY one.
I tried the same thing when I was on sky, albeit standard broadband.
In the end I just disabled the wifi on the sky router and added my own router behind it in an AP configuration. Yes its an additional box, but it improved my wifi range and gave me Gigabit LAN speeds (internally only of course)