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Hi,
Question for our contributing Police officers and those who have experienced similar.
We ordered a new Dyson from QVC and it never arrived. QVC said that it had been delivered but couldn't identify where.
Our neighbours are eBay traders and not the best neighbours with other behaviour that we could hope for. I had suspicions that they might have taken it. I found their eBay account and have been monitoring it for the last few weeks.
Surprise surprise, an identical item was listed on their eBay account and the listing has ended (I presume sold, but eBay just says ended).
We've had a replacement one so we're not out of pocket, but it now concerns us that we have people who are prepared to steal as neighbours; what are they capable of!
What's the deal here? I understand that we need to raise the issue with QVC and present our evidence (screen shots of eBay) and that they have an internal fraud team who might follow it up and then pass it onto the police. What's the likelihood that they'll do this?
My initial reaction is to go around and let them know that I know so that they behave from now on but I don't want to give them time to cover things up should it be taken seriously by the police.
Thoughts, experiences etc?
Thanks,
Stu.
go down the legal route after that has been exhausted have a frank exchange of words- I doubt you will prove it was yours though they may struggle to prove where they got it from
However if they are the sort of neighbour who would steal your things do you want to antagonise them? how will they react? I doubt its with sorry and anything positive - they will go apeashit and deny it and call you a liar most likely
Personally I would drop it into conversation that you saw the hoover for sale on ebay watch their reaction then walk off
The put a sign on your door saying please dont deliver to my neighbour they will take the time and then sell it on ebay - perhaps warn the rest of the street as well
Ordered stuff from QVC 😆
I didn't realise anyone actually bought from them, or watched in the first place!
Sorry, not helpful 😕
sorry I meant own them with bombers then wee in their shoes
Surely you could ask QVC what the serial number was of the unit they sent out and compare it to the serial on the one that was sold on ebay? Or the police could if you reported it to them.
Move house.
I would leave it and avoid the neighbours.
I doubt that either the Police or QVC would be interested to chase it up.
You could try something like this app [url= https://www.witnessconfident.org/ ]https://www.witnessconfident.org/[/url] or call 101 and see what their response is.
I'd contact QVC, tell them your suspicions, send them the ebay shots, leave them to consider action. You aren't out of pocket so I'd leave it there. Or more likely I'd do nothing in case of neighbour retribution...
If the Dyson is still in its original packaging and in their house, then that's the evidence. However if the rozzers turn up at the door, they'll just say it's gone.
I think it's unlikely that the police with bother with a search warrant, especially since the evidence is probably gone.
As someome else has pointed out, if you call them out on it, they'll call you a liar and present themselves as victims. This is what dishonest, immature people always do.
Annoying as it is, there's nothing (that's legal and moral) you can really do.
Move house.
And this. Life's too short to live with thieving neighbours.
Fill a box with hornets, get it "delivered" when you're out, so neighbours take it in...
I spoke with 101 and they said that QVC will be able to trace serial numbers etc. 101 advised us to send QVC all the evidence and then QVC would take the decision to pass to the police of not.
I'm not worried about any sort of retribution from the neighbours - they're all load and give it the 'big I am' when shouting at each other or their kids inside the house but they can't even make eye contact when I speak to them outside and they want to scuttle back in the house as quickly as possible.
Telling the other neighbours on the street is a great idea...and then let our dodgy neighbours know that everyone knows! I just don't want to give them advance warning should the authorities actually want to do anything.
Revenge is a dish best served cold
I have seen signs on people's doors before saying "please do not deliver to xxx house". Maybe put one of them up.
Flyers posted to every house on the street informing other neighbours not to let things get delivered to the dodgy neighbours as they'll steal it and eBay it?
Won't get you your Dyson back but it'll piss the dodgy neighbours off 😀
You know what you could do? Screw with their eBay business.
1. I'll bet they're traders but operating on a personal (not business) eBay account. People do this because it's cheaper but it's a T&C violation. So tell eBay.
2. I'll bet they don't declare their eBay earnings. So tell HMRC.
3. Bid on their stuff then don't pay.
4. Absolutely **** their feedback.
etc
Making some rather big jumps here but...
If they are traders then do they pay the appropriate tax (edit too slow)?
Are they on benefits but 'earning' an undeclared income.
Two ways you could **** them over.
at the time, did you knock on your neighbours doors to see if they'd taken in a delivery for you?
did QVC send you another one? if they did it's QVC's problem, not yours.
yes post up their account on ebay lets do an STW flashmob on them
Lets start with hundreds of questions so they cannot manage their account
Lets buy something off them and then claim it never turned up
In the e-mail we can say we think the neighbours stole it 😉
Get a a jack in the box full of dog shit delivered and make sure you are out
[i]You know what you could do? Screw with their eBay business[/i]
I've done this before to someone who pissed me off. Can't remember why, but I never paid for the quad bike 😆 I'm with Junky!
Surely the Dyson was signed for by someone? Whenever I've had stuff delivered to neighbours I get a card saying which door number it went to and the tracking shows the sig....
The neighbours never actually stole from the OP. They stole from QVC. I guess they saw it as a "victim less" crime.
It seems very harsh to "shop" them to the DSS and HMRC.
The Police have advised on the correct course of action, so I would suggest the OP does that.
at the time, did you knock on your neighbours doors to see if they'd taken in a delivery for you?
If you didn't they probably just waited a few weeks and thought that you didn't want it. Why should they go knocking on your door?
yes post up their account on ebay lets do an STW flashmob on them
FFS. There's some nasty ****ers on here.
It seems very harsh to "shop" them to the DSS and HMRC.
Why, its tax avoidance and fraud. Both of which are costing those who pay tax correctly!
Do they have a door, round the back, that is perhaps not as secure as it could be, that a good kick would allow entry through.
I guess they saw it as a "victim less" crime.
I'll just have a sift through your post, then, to see if there's anything I fancy.
It seems very harsh to "shop" them to the DSS and HMRC
I'd say it's your civic duty, but then I'm old fashioned and think everyone should pay their dues...
It seems very harsh to "shop" them to the DSS and HMRC.
Not harsh at all. That's as bad as nicking a hoover.
I'll just have a sift through your post, then, to see if there's anything I fancy.
Not the same at all.
I'm not saying what they did was right but I think the pitchfork reaction on here is a bit over the top.
sorry I meant own them with bombers then wee in their shoes
Or just order a pair of shoes full of wee and wait for them to be nicked.
I'm not saying what they did was right but I think the pitchfork reaction on here is a bit over the top.
Fight bastard with bastard, I say.
at the time, did you knock on your neighbours doors to see if they'd taken in a delivery for you?
Do it now? "Hi, I'm missing a delivery, I've chased it with the suppliers who've confirmed that it was definitely delivered here. Can I have it please?" That'll piss on their chips if they've sold it, and might make them think twice about doing it again (though probably not).
Or just order a pair of shoes full of wee and wait for them to be nicked.
Get them from that poster whose neighbour leaves them outside his door.
It seems very harsh to "shop" them to the DSS and HMRC
I genuinely cannot tell if your posts are your real views or just done to get a reaction as that seems a very odd reaction to thieving neighbours
what is the non OT reaction to your neighbours stealing goods that you just paid for?I'm not saying what they did was right but I think the pitchfork reaction on here is a bit over the top.
Most folk will see it as karma in action and if you do this to folk they will do shitty things back
Oh and the shitty thing back is still legal and arguably the actions of a good citizen. their action is just common theft
[i]FFS. There's some nasty ****ers on here.[/i]
You should see what they are like on thievingscumbagstrackworld.com/forums
I'll just have a sift through your post, then, to see if there's anything I fancy.Not the same at all.
It is. It's exactly the same. They stole their neighbour's post.
You seem to think that, because the post was sent by a company and not an individual, it's fair game to steal.
Most folk will see it as karma in action and if you do this to folk they will do shitty things back
Oh and the shitty thing back is still legal and arguably the actions of a good citizen. their action is just common theft
It's the petty, nasty, passive aggressive nature of it.
The OP should of MTFU and went and knocked on their door asked for his parcel.
If he did this and they said they didn't have it, when they put it up for sale he should went around and knocked on their door again. Or he could of bid on it and won it, then went to collect and not payed.
Gobuchul, I'm not sure you've understood the situation.
It's only within the last 2 hours that I discovered it on eBay. There was no card left, QVC couldn't tell us where specifically it had been delivered to and my initial post is that my first reaction is to go around but I don't want to give them time to remove evidence or give them a heads up that we're on to them.
Generally in our civilised society (and on our pretty normal street with most neighbours having decent moral standing) we tend not to go knocking on every house in the street in an accusatory fashion just incase something was delivered - the usual route is that the delivery company lets you know that the item has been left at 'x'!
Even though e haven't lost out and this is a 'victim-less crime', a theft has occurred and it needs dealing with so that they don't think that they can smugly get away with it.
"Hi, I'm missing a delivery, I've chased it with the suppliers who've confirmed that it was definitely delivered here. Can I have it please?"
This seems to be the sensible option. If nothing else, it will hopefully make their heart drop into their stomach.
Some friends of mine had a case of wine delivered to them a while ago. It was left in their porch - right address on the label but they'd never heard of the addressee. So they kept it. Tut, tut. A month later, the second case arrived and this time they phoned the sender (Naked Wine's sort of a setup) and told them.
The company told them they'd send a courier to pick it up but never did. A month later, another case turned up - so far as I know, they've been drinking free wine for over a year now.
"Hi, I'm missing a delivery, I've chased it with the suppliers who've confirmed that it was definitely delivered here. Can I have it please?"
I really like this approach as they'll know that I have suspicions and that if anything goes missing again I'll be on to them!
QVC have said that they consider the matter closed and that they don't want to take further action.
They'll just say "No it wasn't, my wife signed a fake name!" 😆
Haha Dez, that would be brilliant!
What if they say "OK, Here it is! We didn't know who it was for and have been waiting for someone to claim it"?
Are you then going to put it on Ebay? 😉
Ask a question on every item they list;
"Is this item stolen from you neighbour like the dyson?"
Haha percypanther. Great if they did have it but I doubt it.
I'm one of these people who believes that what goes around comes around, so no I wouldn't put it on eBay.
Daniel...that's brilliant.
I'm after a new Dyson and I've heard ebay is quite a good place to buy them. Sorry to hijack the thread op but could you or anyone point me to anyone who might have be selling one on ebay or is good at getting hold of stuff. Even if they've already sold it they might be interested in my shopping list of stuff I wouldn't mind someone acquiring for me.
I'm amazed that there are people on here who would let the thieves get away with it.
Absolutely shop them to DSS and HMRC and absolutely mess with their Ebay rating and do anything else you can to make their lives as inconvenient as they make others' lives. People like that disgust me and it's the slow erosion of trust that is ruining our lives. Also tell the Police so that they can build up a picture of this family's activites.
[i]I'm amazed that there are people on here who would let the thieves get away with it.[/i]
Am I allowed to quote myself? I will anyway - From the shoes in the hall thread -
DezB Oh here we go, another "You're so highly strung and we'd all be relaxed about neighbours doing ANYTHING they want" thread! Brilliant. Drugs, cars, kids, shit, now shoes the STW massive are the most tolerant neighbours in the world!
Hilarious.
Now thieves!
😆
I'm amazed that there are people on here who would let the thieves get away with it.
I'm amazed that there are people on here who wouldn't go and knock on their neighbours door if a delivery had gone astray.
edit: actually i'm not.
what they have done really sucks
you should take them to the cleaner
jam bo - without any card etc having been left, we presumed that it had gone 'missing' whilst in the courier's care and that it had possibly not even made it to our street.
I now have screen shots of the ebay listing printed out and will be politely knocking on the door some time soon.
Flyers posted to every house on the street informing other neighbours not to let things get delivered to the dodgy neighbours as they'll steal it and eBay it?
Have I missed something here but is there any real prof that the neigbours sold the dyson that should have been delivered to the OP? If not then insinuating they are thieves might not be a good move, although it sounds likely they are but without evidence what can you do?
If you're 100% sure then the eBay account/MMRC/DSS is the best route to take. If they're thieves then they deserve what they get.
As for the guy who considers it disgraceful behavior to report them for fraud and tax avoidance I'd like to know why you think this is an acceptable way to behave.
iain1775, next you'll be telling me to 'suck it up'.
without any card etc having been left, we presumed that it had gone 'missing' whilst in the courier's care
It did disappear in a vacuum.
iain1775, next you'll be telling me to 'suck it up'.
I'd confront them. They don't sound like nice people though so make sure you find out all the Vax first, if you don't you could be Dyson with death 😕
iain1775, next you'll be telling me to 'suck it up'.
I'd confront them. They don't sound like nice people though so make sure you find out all the Vax first, if you don't you could be Dyson with death
It would be brilliant if his name was Henry wouldn't it?
Your issue is with delivery - it clearly was not delivered to you. You have replacement.
Over and above that, I would just now be wary of the neighbours from now on. The accusation with no evidence other than a same one, is not confirmation enough.
If you're 100% sure then the eBay account/MMRC/DSS is the best route to take. If they're thieves then they deserve what they get.As for the guy who considers it disgraceful behavior to report them for fraud and tax avoidance I'd like to know why you think this is an acceptable way to behave.
I don't think their actions are acceptable.
However, the OP reported them to the Police via 101, who told them to report to QVC, which he did. QVC aren't interested and consider the matter closed.
Now, with no real evidence, the OP wants report them to HMRC and the DSS and the majority on here think it's a good idea. How does he know they are even on benefits?
As I said, petty, passive aggressive behaviour from the STW/Daily Mail combo.
As I said, petty, passive aggressive behaviour from the STW/Daily Mail combo.
particularly given the lack of evidence. it may well be a complete coincidence.
They'll probably be glad if you go round, if they don't need it then it'll just be gathering dust.
Gobuchul,
Please point me to my comments where I said I wanted to report them to HMRC & DSS??????
Please point me to my comments where I said I wanted to report them to HMRC & DSS??????
Apologies. It wasn't you it was the pitchfork yielding, DM/STW massive.
"QVC aren't interested and consider the matter closed."
So leave it there.
Absolutely no proof that they did in fact 'steal it', and actually, if something was left at their property without their consent, it might actually fall under 'unsolicited goods'. Can't find the relevant section of law though, think it's somewhere in the Consumer Contracts Regulations 2013. The company (QVC in this case) has a duty to deliver to the correct address unless otherwise previously arranged between the buyer and seller. If for whatever reason they just dump it with the neighbours without the neighbours' consent, then the neighbours can do what they like with it. Possibly.
Worth checking before getting all judgmental about it though.
clodhopper - MemberSo leave it there.
Absolutely no proof that they did in fact 'steal it', and actually, if something was left at their property without their consent, it might actually fall under 'unsolicited goods'. Can't find the relevant section of law though, think it's somewhere in the Consumer Contracts Regulations 2013. The company (QVC in this case) has a duty to deliver to the correct address unless otherwise previously arranged between the buyer and seller. If for whatever reason they just dump it with the neighbours without the neighbours' consent, then the neighbours can do what they like with it. Possibly.
Worth checking before getting all judgmental about it though
Come on people, it's 99.99999999% likely that it was them given that they live next door, have slightly anti-social behaviour, have never sold anything like this before from their eBay business (it's mainly low-cost crap) and QVC confirmed that it had been delivered.
It's not about the item it's that this sort of behaviour should not be tolerated so I will have a word on the basis that it's 'possibly' pure coincidence that they sold the exact same item 3 weeks after ours was/n't delivered. I want them to know that I'm aware and hopefully this will see their 'possible' bad behaviour cease!
Maybe they made a silly mistake and acted opportunistically, maybe they now regret having acted in such a way but can't turn back the clock and maybe a quiet word will help educated them that opportunistic 'victim-less' acts are not acceptable. Maybe they won't listen and maybe it will fall on deaf ears but it's worth a conversation anyway.
the OP wants report them to HMRC and the DSS and the majority on here think it's a good idea. How does he know they are even on benefits?
I don't think he does. But anyway as I said without any evidence I would be very careful. If you know they're breaking the law then report them.
if something was left at their property without their consent, it might actually fall under 'unsolicited goods'. Can't find the relevant section of law though, think it's somewhere in the Consumer Contracts Regulations 2013. The company (QVC in this case) has a duty to deliver to the correct address unless otherwise previously arranged between the buyer and seller. If for whatever reason they just dump it with the neighbours without the neighbours' consent, then the neighbours can do what they like with it. Possibly
What an utter load of rubbish, the barrack room lawyers on here never cease to amaze. When it was left with the neighbour it would have the OPs name and address on the package. 'Unsolicited goods' would only apply if the neigbour's name and address had been on the package at which point they would then need to give the sender the option to collect. When the courier asked the neighbour to accept the delivery on behalf of the OP they would have had the option to say no, by saying yes I would say they are then obliged to ensure it gets to the correct recipient.
To the OP try ordering something from the suppliers alluded to in [url= http://www.bbc.co.uk/news/uk-wales-22029492 ]this,[/url] and maybe make a slight mistake in the house number.
He doesn't know if they actually took it or not.
Do people genuinely think this sort of circumstantial evidence* is all that should be needed to get stuck in? Isn't this exactly why we have courts and stuff?
*IANAL, so maybe that's not the right term but as far as I can see the only evidence for them taking it is that a) the OP hasn't got his hoover and b) he doesn't like them.
"What an utter load of rubbish, the barrack room lawyers on here never cease to amze. When it was left with the neighbour it would have the OPs name and address on the package. 'Unsolicited goods' would only apply if the neigbour's name and address had been on the package at which point they would then need to give the sender the option to collect."
You are of course correct. 😆 😳 In my defence, I did say 'it might'.
Nothing to see here; carry on. Get the pitchforks out and the bonfires lit!
Do people genuinely think this sort of circumstantial evidence* is all that should be needed to get stuck in? Isn't this exactly why we have courts and stuff?
I have a nigerian cousin who needs your help with a very plausible story of his dreadful plight
*IANAL, so maybe that's not the right term but as far as I can see the only evidence for them taking it is that a) the OP hasn't got his hoover and b) he doesn't like them.
I think you missed th ebit where the sold his hoover in this analysis of the facts
its true we don't know for certain but the most likely - though currently unprovable without the serial number - is they nicked the hoover
Its really rather unlikely they woudl just happen to have the exact same hoover as they "lost" at the exact same time it was lost for sale and unused.
Anyway if you think its still plausible pass me on your e-mail for my nigerian cousin
'Unsolicited goods' would only apply if the neigbour's name and address had been on the package at which point they would then need to give the sender the option to collect.
Half of that is right. Goods intended for someone else are not "unsolicited goods," yes. However, if it genuinely is unsolicited goods, you're under no obligation to contact anyone.
OP genuine question - How do you know it's their Ebay account?
Honeytrap + CCTV.
Honeytrap + [s]CCTV[/s] sentry guns.
MrSalmon - Member
He doesn't know if they actually took it or not.
Do people genuinely think this sort of circumstantial evidence* is all that should be needed to get stuck in? Isn't this exactly why we have courts and stuff?*IANAL, so maybe that's not the right term but as far as I can see the only evidence for them taking it is that a) the OP hasn't got his hoover and b) he doesn't like them.
I haven't said anywhere that I don't like them. We have never had cross words, previous (short) conversations have been friendly and we have taken deliveries for them and they've taken deliveries for us in the past. We even took them a bottle and welcome card when they moved in 18 months ago.
I don't have 100% evidence so I'll be having a conversation on the basis of 'what a bizarre coincidence" so they'll know that I'm aware.
I don't think anyone has suggested getting 'stuck in'.
I have no reason to believe that they claim benefits and I have no reason to believe that they don't pay relevant taxes...these sort of thoughts have no bearing on my original post. This isn't a Witch hunt.
Since starting the post, QVC has said that it's closed in their opinion so the matter will also be closed from me following a polite "coincidence" conversation.
gobuchul - Member
OP genuine question - How do you know it's their Ebay account?
Because it has their address (next door to us) and his name in the 'Contact Seller' bit 🙂
Out of curiosity how do you know categorically that this is you neighbour on ebay? I presume it would just give you an ebay ID and a rough area as ambiguous as a county or at best a city...Now I could type in eBay Dyson Hoover within 10 mile radius of me and get results and it wouldn't just be one. So unless the ebay ID was in the accused name (highly unlikely) or the accused address was on the ebay advert (again highly unlikely) How do you unequivocally know your facts are correct? I'm sort of playing devils advocate but I would like to know!
Anyway if you think its still plausible pass me on your e-mail for my nigerian cousin
I didn't say that it wasn't plausible. I said he had zero actual evidence. See the difference?
MrSalmon - Member
He doesn't know if they actually took it or not.
Do people genuinely think this sort of circumstantial evidence* is all that should be needed to get stuck in? Isn't this exactly why we have courts and stuff?
*IANAL, so maybe that's not the right term but as far as I can see the only evidence for them taking it is that a) the OP hasn't got his hoover and b) he doesn't like them.
I didn't say that it wasn't plausible. I said he had zero actual evidence. See the difference?
I can definitely see the difference between these two posts. You?
I get your point and its both true and hopelessly naive
The most likely scenario is they have nicked his hoover we all know this just as we all know that without access to the serial number he cannot prove it
99.99 % of folk are going to assume they nicked the hoover
Because it has their address (next door to us) and his name in the 'Contact Seller' bit
Well I take it they are registered as trade on Ebay as you don't get that for private sellers, so the DM/STW massive who wanted to report them to Ebay, HMRC and DSS for illegal trading are going to be disappointed.
seth-enslow666 - Member
Out of curiosity how do you know categorically that this is you neighbour on ebay? I presume it would just give you an ebay ID and a rough area as ambiguous as a county or at best a city...Now I could type in eBay Dyson Hoover within 10 mile radius of me and get results and it wouldn't just be one. So unless the ebay ID was in the accused name (highly unlikely) or the accused address was on the ebay advert (again highly unlikely) How do you unequivocally know your facts are correct? I'm sort of playing devils advocate but I would like to know!
Because eBay traders have a Business Seller Information on their adverts with contact details in...and the name and contact is our neighbour at the address next door to us!
Hence my previous comments that I have no reason to suggest that they don't pay their taxes or are claiming benefits. I'm aware that they are eBay traders!
send then an email via ebay asking if they still have it for sale. then pop round.