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I have just received a flurry on Sainsbury/Nectar emails telling me how many points I have just spent. I appear to have dropped from 54,000 points to just 50 points remaining this evening.
Unfortunately the only helplines or contact to report any of this is Monday - Saturday 9-5:30 so I guess I will have to wait until Monday to do anything now. It is almost like the scammers knew when to strike.
I have changes the account password but logging onto the Nectar App but has anyone else seen anything like this recently?
Any ideas what other personal data they will have harvested? What is 54,000 nectar points worth? I collected them when I shop but don't think I have ever redeemed any.
Google suggests 0.5p each. So £270, but more if you spend with specific partners
We had similar about a year ago when someone spent all out Nectar points (about £90 worth) on filling up their car in Manchester. We are in Devon!
Managed to talk to someone the following day and they agreed that it was unlikely it was us, an issued a new card with the points reinstated + an extra 5000 points.
Not sure how the details were collected by the scammers - but my wife had used her nectar card in an Esso garage in Devon a couple of days earlier (she doesn't normally use a garage that in on the nectar system) so we wondered if they had cloned her card somehow and passed on the details.
Hmm, I've been having similar thoughts. I lost the key fob for my Tesco points. Could someone use it to spend them?
Yep it's a thing that been going on for a while- -that's why I always spend my points as soon as I get them.
Same for me earlier this year.
Some scrote spent about £90 in a north east Sainsbury's using my points.
All sorted fairly quickly though and some bonus points for the inconvenience.
No explanation given as to how it happened but new card and password done.
You can store a Nectar card in Google Wallet on a phone & leave the plastic one at home.
There was a mention of this from the Which scam alert a few days ago. They say hackers buy lists of breached emails/PW and then try them against the loyalty cards in bulk to see what works.
They advised making sure you had unique PWs for your card accounts. And that the loyalty cards tend to reimburse you if you contact them.