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We paid a deposit on an August Spanish resort family holiday with Jet2 - £250 - and were not intending to pay the £1000's more when it becomes due in June.
We received a message from Jet 2 today, to state that the return flight has gone backward in scheduling by 4hrs. I mean seriously, they think they will travelling in August, wtf...
guess their booking system always shows times that would be convenient and popular....the change to the always planned flight time that involves no sleep or an extra hotel is hard programmed and just flips over at the point when you can't change your plans
I live in Aus' and have a flight to Europe (France) booked in early June direct with Singapore Airlines no way will it go but zero contact from them...apparently I have to check their updated schedules (just released for June and show very few flights) then print a form fill it in and scan it asking for a flight change or possible refund?
It’s a game of chicken, they want you to cancel and lose your deposit, rather than them cancel and have to refund or credit your deposit.
I have a £500 ferry ticket with Brittany ferries in three weeks time that I’m playing the same game with.
It’s a game of chicken
Indeed, I can't see a Spanish resort holiday being particularly pleasant as it'll be likely socially distanced at best so:
a) Beach access will be crap
b) Kids evening shows will likely not happen to avoid a crowd
c) Socially distances access to the bar
d) Socially responsible meals/in resort restaurants
May as well just cancel it, I suspect it won't be the best experience.
Playing the same game of chicken with BA for September while trying not to take the piss out of the 4 accommodation places that have all said they'd let us move the dates.
a) Beach access will be crap
b) Kids evening shows will likely not happen to avoid a crowd
c) Socially distances access to the bar
d) Socially responsible meals/in resort restaurants
Bar A, that sounds a good thing not a bad thing?
Very similar we have a holiday booked through tui for Greece in September, Im doubtful it will go ahead, but if I cancel we lose everything, if tui cancel I will eventually get the money back, i think it makes it worse that I still have to pay to get my money back as 75% of the trip is paid for.
that sounds a good thing not a bad thing
Not if you've 2 kids, have paid all inclusive and are number 150th in the queue it's not - very miserable. Who knows what else - no access to the pool? And second C19 waved could hit countries mean we'd have paid and now have an insurance bun fight to have.
as 75% of the trip is paid for.
Thats tough - I normally pay our much earlier but left it as the deposit only this time whilst I was awaiting Brexit impact, I'm lucky I did beacase of we choose to cancel before June I only lose £240.
got refund email from jet2 yesterday for flights in 13th June.
A previous email stated they where resuming flights on 17th June a bit annoyed at time as we missed cut of date by 3 days but glad now as I don't think anything will be open in resort.
Oh dear best wait and see nearer the time whats happening but try not to cancel or you will lose your deposit. Sykes are being the worst, join their haters fb page if you want to see how badly they are operating. It's a shame but lots of operaters are refunding when they don't have to.
Tbh an all inclusive is pretty hard to enforce any return to normality.
Jet2 Holidays have been great in my experience. We had an April trip booked, which they cancelled, only took a couple of minutes on their chat to get a full refund (received).
I also had a weekend in Mallorca with them in May and received an email a couple of days ago saying refund on its way. And we were flying to Spain with them end of May - received an email saying don’t call us, we’ll contact you.
So they are being proactive and helpful. Unlike a mate who is still waiting for his March flight refund from O’Leary.
I did still receive the automated emails regarding booking extras and even about check in I think, but I just ignored them.
We had a flight only booking with jet2 for mid may. They cancelled the flight a month ago. They gave the option to reschedule rather than refund, which we tried, they want to cancel a discount code we used so say we owe them £100 more for the new dates. If we book from scratch it comes out £50 cheaper !!!!
We're in the same position, for a week booked end of July in Menorca, also with Jet2.
We've payed the £240 deposit but, rather than pay in instalments, we've payed into a "regular saver" account - which we've done before for holidays.
We're going to cancel and just absorb losing the deposit. We think it'll be better than paying the full amount and then trying to get a refund if they do cancel, or go on the holiday and have a miserable time due to the distancing rules.
We're lucky that we have a backup plan for holidays. My wife's parents have a 2nd home in a quiet part of Wales we can use if lockdown is lifted. It'll be much easier to socially distance there as well!
I think we'll take the same approach as Nerd, just cancel it and look fo something else in the UK or a last minute deal which may be cheaper.
Nerd, cancel soon and don't fall foul of their 70 days limit which'll see you paying 33%.....
Just bear in mind that the 'holiday' might go ahead in August but with some restrictions i.e. you might be better cancelling and just losing £250 rather than paying thousands and having a seriously curtailed holiday.
Aye, due to pay the rest of the overnight dfds to Holland, gonna give it a miss and kiss the deposit goodbye, unless they say we can defer. Can't see it tbh.
Rather lose it than go chasing insurance.
Hard to know what Spain will look like in August. The official de-escalation phasing hints that theatres, cinemas, terraces and restaurants will be allowed to admit 50% capacity at 2m distancing from early June.
I can imagine they will need to get some form of tourism going in August, I wouldn't be surprised if it was domestic only, maybe even limited to travel within one's own province. Wild guesses though, there is plenty time between now and August for everything to go tits up again.
Ironically I hate my city in August and generally aim to not be there for the entire month. But without the tourists it might not be a bad place to be.
I should be on a stag do in Benidorm right now.
Luckily it was all booked through a local travel agent and they have said we will get a refund.