About to move house - at our current address our supplier was one of the many to go under and we've been with British Gas as 'supplier of last resort' or whatever since, and a presumption theres no point in shopping around at present.
With the move though I'm wondering whether to change supplier - on the basis of customer service really rather than price (on the assumption that price while its all much of a muchness. It seems the best chance a utility company has of revealing how shit they are is when you move house and BG's rep for service is pretty poor (I need to query a meter reading with then currently and the the only option seemingling available of me to contact them is to raise complaint)
Looking at well rated suppliers (which BG isn't) the first place I looked at is Octopus - clicked for a quote and just got a result saying something along the lines 'in the current climate theres no benefit is switching supplier you should just stay with whoever you're with. You can then click a link that basically says 'yes I understand but I want a price anyway' which leads to a second message saying 'yeah you don't really want to'.
Went through the same exercise with Utilties Warehouse and was given a price and promise of savings of 5% below any government cap, and yeah come on in the electricity is lovely.
Seems like they are singing from very different song sheets - but with every thats going on at present is one just quicker to update their pages than the other?
Any good reason to avoid a change of supplier just now?
If you can get a price you are happy with, there is no reason not to.
Do you know who currently supplies the property you are moving to? You will be with them for a short period of time anyway, and you may get lucky and they be one of the good ones.
UW are a bit of a curveball, most suppliers are saying 'yea dont bother yet' and until the details of how the new price cap is going to be managed a lot of suppliers will want to sit tight.
Most suppliers arnt accepting new customers, so you may have no option but to stay put.
maccruiskeen
You can then click a link that basically says ‘yes I understand but I want a price anyway’ which leads to a second message saying ‘yeah you don’t really want to’.
Sorry, nothing of use to add except you own me a keyboard 😉 (well coffee will probably clean off)
Not helpful but I guess the energy billing companies are excepting further losses... I guess whoever the previous owner tennant used is as valid as your current one ?
If you support nationalised utilies, go EdF!
