Moto g5 not chargin...
 

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[Closed] Moto g5 not charging - any ideas to fix / what new phone

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The rate of which my year old moto g5 phone charges has been slowing down markedly over the last couple of days - night before last charged to 55% (over night) and last night got to 21%.

I assumed that the cable had died, as they do, but this morning tried a few cables I have lying about and also a usb power meter. At max the phone is drawing 0.1a but cycles between 0.1a and 0.00a.

I have a spare battery and this too is also charging at the 0.0-0.1a range.

So I can conclude the issue is with the phone.

The port still feels secure and there is no obvious fluff in there. Any ideas as to how to fix before I hit up the sales for a new phone? Bit annoying as the phone is a year old and I hadn't budgeted for a new phone this month...


 
Posted : 14/12/2018 10:36 am
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From a swift google, your phone looks to be one of the easy ones to take apart, and new charging logic boards can be had from approx £5, so it's worth having a go at fixing it before getting a new one.

Part (can probably be had cheaper elsewhere, but this was the first hit I saw):

https://www.replacebase.co.uk/for-motorola-moto-g5-replacement-charge-port-board-with-microphone-oem/?keyword=&creative=46191494154&gclid=Cj0KCQiAxs3gBRDGARIsAO4tqq0iXqD5ok-2l5n_pZa2zmc9M72s9KR8-jNq4XDdqbL7C8_JKWYQyXUaAsuHEALw_wcB

Guide:

https://www.ifixit.com/Guide/Motorola+Moto+G5+Vibration+Motor+Replacement/103348


 
Posted : 14/12/2018 10:53 am
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Could be a firmware issue which manages charging even when powered off.
Try clearing the cache partition moto instructions

Also if it's only a year old you can send it back for repair.


 
Posted : 14/12/2018 11:20 am
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same, new cables fix it eveyr time, think the port is just a bit bent meaning the springs in the charger cable have to be fresh to hold it.


 
Posted : 14/12/2018 11:46 am
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This happened to mine. Hard reset fixed it. It seems to be a known issue, something to do with the firmware as stuuey says.


 
Posted : 14/12/2018 3:22 pm
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I tried that link Stuuey suggested, but no better results unfortunately. However the repair link sobriety sent got down the youtube warren. Seeing how easy they appeared to be to strip apart got me thinking. My spare battery was from a moto g5 which I dropped in the sink at a week old. This old phone broadly worked, but the mobile reception circuit was fried.

I took this old phone apart, stripped out the fried circuit and put in the working board from the phone in my op. Now have one totally gubbed phone, but the old, drowned phone now works perfectly.

Going to add electronics & telecommunications engineer to my CV now...

Thanks all


 
Posted : 14/12/2018 3:33 pm

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