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So today went into a well know building society, and paid in 100 quids, chap said he was training, also asked him for balance on cash isa, he then spent a few minutes finding the relevant details on his screen.
He wrote the amount down and passed the note to me, along with the paying in book and the 100 quids, that i had paid in, book had been under the printer.
So what would you do.
A, walk out quick and take the 100 quids, which would mean the cash till was 100 quid short, etc
B, point out his error and hand it back.
answer later
C - Go to back of queue, put on Groucho Marx disguise and pay it in again.
B
They'll probably end up looking at the CCTV 5p see what went wrong anyway
I had a bank clerk enter an extra 1 on the front of the amount I was paying in. I noticed when I was about to put my card in...I could have just continued and got away with it. She was very grateful I pointed out the error!
Blame it on the post room and keep it.
Hundred quid on coke and hookers Christmas bonus! (probably not much coke and just the one hooker, unless you're in Middlesbrough )
B the person made a mistake, wouldn't k ow what the repercussions for them would be otherwise.
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Hundred quid on coke and hookers Christmas bonus! (probably not much coke and just the one hooker, unless you’re in Middlesbrough )
That’s going to be bad coke and even worse the clap for £100.
I would not steal and give them the £100. It’s up to your conscious.
That's not a moral dilema!
That's a simple question. "Are you a thief?" If "Yes" then you keep the £100. If no, then you don't.
Si
Definatly B but knowing what people are like these days somebody will be along in a minute to say how it's the cashiers fault and explain how they are somehow entitled to keep the £100!
Firmly in the B camp on this as well. If it was the other way round and they’d accidentally taken extra out of my account I’d want it back.
Coke and hookers sounds better, but round here all that would buy is a bottle of Belgium beer and an appletiser.
"A bank error in your favour, collect £100".
Admittedly I've only tried it in Monopoly, not the real world
Twist it round a bit. If the new cashier had taken your £100, made a mistake with the computer and it didn't hit your account, what would you have done?
If the honest answer is you'd have shrugged your shoulders and accepted the loss, then you won this time. Otherwise 'fess up.
This is like that other "moral dilemma" posted yesterday, that wasn't really one either.
Having cased the joint properly and knowing there are trainees at the counter Im thinking you could do the job with just a 3 man crew. Obviously you will need to get properly tooled up but should be easy pickings
My wife took my son to buy himself a pair of shoes. They were brogues for a special occasion, and he very much liked my Loakes, so went to the same place I bought mine, an independent retailer nearby.
They agreed to go halves and so tendered a card apiece. The assistant was not having her best day, and managed to complete the transaction on just one of the cards, but the receipt showing all paid. It wasn't until my lad checked his balance the next day that he realised the error. Now, he's an honest cove and so we went in together to sort out the issue. We wanted to speak with the woman who served him, but it was her day off. The guy we spoke to let slip she was a trainee, and that the error had been discovered. They'd written it off as "one of those things", and he was totally gobsmacked that we'd come back to pay the difference. He made a big fuss, and gave my lad a tin of polish and a brush as a thank you. My lad even spoke up for the assistant, telling the manager that it had all got complicated because they'd tried to use two cards to make the purchase, and the assistant possibly hadn't had the training necessary to manipulate the till. Warm feelings all round.
Straight in my pocket and out, dirty bankers and all their bonuses, one up for the little man I say 🤟.
In hindsight after doing my work experience in a bank nigh on 30 years ago, even back then they picked up deposit errors pretty quick but ya know...
I used to work in a bank, these errors will happen to anybody not just the trainees. I'd take it back as the cashier, if new, will be on probation and too many errors will mean he could be dismissed. He obviously hasn't learned to do each transaction individually before moving onto the next, I used to write a small checklist on the rear of the cheque/paying in slip to help with this and tick off each bit as I did it. Also helped with checking back for errors. I had a target of balancing within £5 every day, hard when you've handled £2-30k of cash (plus digital transactions) a day. More than 3 non-balances in a month and you were in a meeting explaining why. Hatd that job, for various reasons.
Cashiering in a bank/building society is hard enough as it is with dealing with accuracy, hitting sales leads targets (was meant to stop after the financial crisis but still there) and dealing with bank errors out of your control for a crap wage.
It's not really a dilemma, and you know what the morally right thing to do is.
This is like that other “moral dilemma” posted yesterday, that wasn’t really one either.
Exactly. Some people must have a very low moral base to see these types of things as a dilemma of any sort.
Answer i imediately handed back the cash , and got a huge sigh of releif off the chap as he realised what had happened
Oh you little teaser.
Someone in my family used to work in a building society and ended up in a sort of team leader role. Lost count of the number of times she would be home two or three hours late whilst they trawled through all the transactions, invariably they would find the error and correct it, but giving their time for free to sort it out (of course often the balance would be in the branch's favour and a customer needed crediting)
Where's the dilemma?
If the bank contacted you later to request the cash back you are not going to say 'well morally I can keep it'! Something doesn't become moral just because no one else noticed at the time.
He made a big fuss, and gave my lad a tin of polish and a brush as a thank you.
Ha! Bet your lad wishes it had happened in the Xbox shop instead.. 😁
I don't see these things as dilemmas.
Just do the right thing.